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El Cielo Resort

5.0 star property
Luxury hotel with 2 restaurants and a winery

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Cielo Resort

Outdoor pool
Interior
Exterior
Exterior
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Pool
  • Room service
  • Pet friendly
  • Laundry
The price is AED 882
AED 1,040 total
includes taxes & fees
19 Dec - 20 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Master Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private spa tub
Air conditioning
  • 98 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Residence

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Residence

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private spa tub
Air conditioning
  • 248 sq m
  • Vineyard view
  • Sleeps 4
  • 2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Yard
Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Pillow menu
  • 44 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 2 Queen Beds

Highlights

Balcony or patio
Yard
Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Pillow menu
  • 44 sq m
  • Vineyard view
  • Sleeps 4
  • 2 Queen Beds

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Hotel Boutique Valle de Guadalupe & Spa

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Parking included
8.0 out of 10, Very Good, (1001)
The price is AED 368
AED 416 total
includes taxes & fees
6 Jan - 7 January 2025
Hotel Boutique Valle de Guadalupe & Spa

About the neighborhood

Map
Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755

What's nearby

  • Ejidal El Porvenir Park - 4 min drive
  • Las Nubes Wineries and Vineyards - 6 min drive
  • Adobe Guadalupe Vineyard - 7 min drive
  • Winery Vena Cava - 7 min drive
  • Monte Xanic Winery - 11 min drive

Restaurants

  • ‪La Cocina de Doña Esthela - ‬9 min drive
  • ‪Finca Altozano - ‬10 min drive
  • ‪D'Marco - ‬4 min drive
  • ‪Bloodlust Winebar - ‬8 min drive
  • ‪Decantos vinícola - ‬12 min drive

About this property

El Cielo Resort

Luxury hotel by the lake
Take advantage of an attached winery, a terrace, and a garden at El Cielo Resort. Sip on a glass of local wine at this hotel, which boasts winery tours, a tasting room, and a vineyard. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. In addition to laundry facilities and a gym, guests can connect to in-room WiFi, with speed of 50+ Mbps.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 95 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Extra amenities include:
  • Heating and ceiling fans
  • Rainfall showers, designer toiletries, and hair dryers
  • Private yards, full-sized refrigerators/freezers, and electric kettles

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Free offsite parking within 328 ft
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: USD 20-40 for adults and USD 10-20 for children
  • 2 restaurants
  • 24-hour room service

Restaurants on site

  • Latitud 32
  • Polaris

Things to do

  • Bicycle rentals
  • Fitness center
  • Outdoor pool
  • Private picnics
  • Private winery tours
  • Public winery tours
  • Wine tasting room
  • Winery attached

Family friendly

  • Full-sized refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (1722 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • This property does not have elevators

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony or patio
  • Yard

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 26 2024 to April 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 10 to 20 for children
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe

Frequently asked questions

Does El Cielo Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM. The pool will be unavailable from November 26 2024 to April 15 2025 (dates subject to change).

Is El Cielo Resort pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of USD 75 per pet, per day. Service animals are exempt from fees.

How much is parking at El Cielo Resort?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Cielo Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at El Cielo Resort?

Check-out is at noon. Late check-out is available for a fee.

Does El Cielo Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Cielo Resort located?

Situated on a lake, this luxury hotel is within 25 mi (40 km) of El Mirador, Caracol Museum, and State Center for the Arts.

El Cielo Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 855 reviews" "
Rating 8 - Good. 142 out of 855 reviews" "
Rating 6 - Okay. 72 out of 855 reviews" "
Rating 4 - Poor. 26 out of 855 reviews" "
Rating 2 - Terrible. 29 out of 855 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fethi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was great staying
Stayed 2 nights in Dec 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Todo exelente
Stayed 4 nights in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. I was expecting a bit more of a resort type feel. I thought the pool area would be much bigger. The view from the room was nice.

10/10 Excellent

Bethany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views are good for mental health and healing away from work.
Stayed 3 nights in Nov 2024

6/10 Okay

Mike, Pacoima

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will stay again but hotel Fail to decor like they had promised during booking for wife birthday.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

10/10 Excellent

Elsa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es precioso!!
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel but it will be better if they pave the inside streets and the road to the outside gate.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alvaro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful villas
Stayed 3 nights in Oct 2024

10/10 Excellent

Alejandra

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra experiencia fue perfecta. Todos muy amables y la habitación hermosa y cómoda. Regresaremos muy pronto!
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista a los viñedos desde el balcón, la habitación muy cómoda y limpia, el personal muy amable.
Stayed 2 nights in Sep 2024

8/10 Good

Ruben

Stayed 2 nights in Sep 2024

8/10 Good

Itzuri

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Keila

Liked: Staff & service, property conditions & facilities
Staff was excellent but they mentioned they made us upgrade to a suite with a hot tub but the tub was just a bath tub. The reservation included breakfast which they barely offer because they do not have a kitchen at the villa (I guess by design but they should not have charged us). They have issues with the toilettes, they smell regardless of how much you flash. Staff was great at the villa property but not the restaurant and winery.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, does show a bit of wear and tear, but overall very comfortable, quiet and with amazing service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lillian, Whittier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at cielo was beyond amazing it was our first time staying there and we’re not disappointed at all in the contrary we were wowed beyond expectation, we will definitely be staying there again and we are recommending this hotel to friends and family!
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service love everything about it.
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dustyn

Traveled with group
Liked: Amenities
Amazing staff, reception, service & location.
Stayed 2 nights in Aug 2024

6/10 Okay

Jose

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
el cielo el valle de guadalupe
room had spiders webs on the ceiling floors were dirty
Stayed 1 night in Jul 2024

6/10 Okay

Guillermo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Crispin

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Ana

Disliked: Cleanliness, room comfort
First off, if you want to be woken up early in the morning with tons of noise and loud workers, be my guest and stay here! Also, if you like to look at the ceiling in the middle of the night and worry about spiders crawling on your face, this is your place! For over 500 dollars a night, this place screams haunted house vibes, a fun stay for the lovers of filth.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Stayed 3 nights in Jun 2024