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"If our room in this hotel is typical then they are in urgent need of attention. The bed was as hard as rock, half the motorised window blinds did not work (one was also ripped and another had hanging cables where the motor had been removed), the outer light-proof shutters were held open by wooden wedges. On the plus side the bar/restaurant is reasonably welcoming and the food was good."

"Lovely property. The room was clen and had everything we needed. The area is quiet and lovely to walk around. It is hard to park nearby but you can park closer to the centre of the town. The shared kitchen is very nice and well equipped and the shared bathroom as well. Very nice find and will most come back."

"Lovely staff And very local to the amenities I was visiting "

"For my first time in spain, this was a hotel i would stay at again! Everyone was so nice! "

"It was beautiful and peaceful... the perfect location for my cousin's wedding."

"We felt fortunate to find an available room at 7 Pisos Casa Rural de Pueblo during la Fira de Tots Sants. Lars and his team were very hospitable as was their young cat, Tita, who was loving and playful with my daughter. We loved the charm of Lars' and his wife's 300 year-old renovated building. Their eye for simplicity and style made returning to our room and waking up a pleasure! Our stay ticked all of the boxes: It was on the festival pathway (any noise from passersby stopped by around 10pm), comfortable mattresses, white absorbent large bath towels, modern amenities and a marvelous heated floor in the bathroom. Our room, #2 was very spacious with a small balcony on the street side. We explored upwards and found a communal sun room as well as a rooftop patio that were the "icing on the cake". Our breakfast each morning was served on time and with great care and generosity and in the most beautiful dining/lounge area. Cocentaina is a charming town made more enjoyable by our stay at 7 Pisos Casa Rural de Pueblo. We will return! "

"Very dark in hallways … liked underground parking"

"Should have opened at 4pm. 30 degs out in the sun waiting until 4.30pm to check-in. Manage apologised but it was not a good start. Room had no bed lamps, toilet paper, TV or chair. Very basic. "

"Parking is 100m and uphill !! All steps! Owner nearly an hour late to meet at property. Opposite to what is says about meeting on arrival ! and about being open 11am to 9pm. Wifi for access code did not work. You have to have an APP to get room code. So ridiculous and complicated!! just to open a door!! You are expected to be on the internet all the time for their updates ! It is no good expecting mail to be read whilst you are en route? and especially after having arrived. Too obsessed with technology!! Room like a shoebox. Toilet in bed room. No privacy . Owner discovered to enter room when we are not in!! Check the cancellation policy as is misleading. No integrity. Room was clean but It is like sleeping in a garage. Concrete floor! No idea where pool is in the advertising ! Bare minimum services to get maximum money. How they get"exceptional" reviews is quite bizarre ? and makes you wonder if genuine."