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Hotel Puerta del Sur

3.5 star property
Riverfront Valdivia hotel connected to the convention center, steps from Rio Cruces Bridge

Choose dates to view prices

Photo gallery for Hotel Puerta del Sur

Front of property - evening/night
Garden
View from room
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Room service
  • Gym
  • Breakfast included
The current price is AED 430
AED 430 total
includes taxes & fees
16 Mar - 17 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin with Terrace

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin with Terrace

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Hair dryer
  • 30 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Twin

Junior Suite Twin | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite Twin

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin

Superior Twin | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Hair dryer
  • 30 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Hair dryer
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King con Terraza

Superior King con Terraza | In-room safe, desk, laptop workspace, blackout drapes

Superior King con Terraza

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Hair dryer
  • 30 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

Superior King | In-room safe, desk, laptop workspace, blackout drapes

Superior King

Highlights

Heating
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Hair dryer
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Diego De Almagro Valdivia Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 242 reviews
The price is AED 408
AED 408 total
includes taxes & fees
3 Mar - 4 Mar
Diego De Almagro Valdivia Hotel

About the neighborhood

Map
Los Lingues 950 Isla Teja, Valdivia, Los Lagos, 5090000

What's nearby

  • Parque Saval - 11 min walk
  • Casino Mundo Dreams - 2 min drive
  • Costanera Arturo Prat - 2 min drive
  • Valdivia Square - 3 min drive
  • Calle-Calle Bridge - 5 min drive

Getting around

  • Antilhue Station - 40 min drive
  • Valdivia (ZAL-Pichoy) - 29 min drive

Restaurants

  • ‪Planeta Brunch - ‬3 min drive
  • ‪Sweet & Gourmet - ‬14 min walk
  • ‪El Bunker - ‬12 min walk
  • ‪Bar Bundor - ‬13 min walk
  • ‪La Bota Cervecera Brew Restaurant - ‬8 min walk

About this property

Hotel Puerta del Sur

Hotel near Rio Cruces Bridge
Located close to Pedro de Valdivia Bridge and Parque Saval, Hotel Puerta del Sur provides a free breakfast buffet, a marina, and a terrace. For some rest and relaxation, visit the sauna or the 3 hot tubs. Enjoy the gym, as well as activities like fishing, kayaking, and boat tours. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Free bicycle rentals, an area shuttle, and a paddleboard on site
  • An elevator, a porter/bellhop, and smoke-free premises
Room features
All guestrooms at Hotel Puerta del Sur offer comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 3 hot tubs
  • Bicycle tour information
  • Bike cleaning
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Kayaking
  • Paddleboards on site
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Dining table
  • Free cribs/infant beds
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Dock
  • Garden
  • Marina onsite
  • Nature reserve
  • Outdoor entertainment area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Dining table
  • Espresso maker

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • In-room massage
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 53500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CLP 53500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from December to March
Pool access available from 10:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Puerta del Sur
Hotel Puerta del Sur Valdivia
Puerta del Sur
Puerta del Sur Valdivia
Hotel Puerta Sur Valdivia
Hotel Puerta Sur
Puerta Sur Valdivia
Hotel Puerta del Sur Hotel
Hotel Puerta del Sur Valdivia
Hotel Puerta del Sur Hotel Valdivia

Frequently asked questions

Does Hotel Puerta del Sur have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM–9:00 PM.

Is Hotel Puerta del Sur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerta del Sur?

Self parking is free at this property.

What time is check-in at Hotel Puerta del Sur?

Check-in begins at 3 PM.

What time is check-out at Hotel Puerta del Sur?

Check-out is at noon.

Where is Hotel Puerta del Sur located?

Situated on the riverwalk, this hotel is within a 15-minute walk of Rio Cruces Bridge and Parque Saval. Pedro de Valdivia Bridge and Casino Mundo Dreams are also within 1 mi (2 km).

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Hotel Puerta del Sur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 84 reviews
Rating 8 - Good. 34 out of 84 reviews
Rating 6 - Okay. 7 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is spectacular, great location, great food great, beautiful!
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel for the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful time at the hotel. The front desk was extremely helpful with Resturant suggestions and making reservations. It’s very easy to walk to the town.
Stayed 1 night in Feb 2025

6/10 Okay

Joseph

Liked: Staff & service, amenities
The property is dated and should be graded. Location is fine, but the price you pay is not worth it.!
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and the view from our room of the river was great.
Stayed 4 nights in Mar 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
The hotel was nice, but there was stains on the carpet and not very many in amenities. The tile in the bathrooms were cracked in need of repair. It’s certainly overpriced for what you get.
Stayed 1 night in Feb 2025

10/10 Excellent

Yenny A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel within the city but around nature. The “tinajas” hot tub experience was very smooth and peaceful. Great to travel with little kids
Stayed 2 nights in Mar 2024

8/10 Good

Eduardo S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It's a nice hotel, well located, very quiet and beautiful view of the river.
Stayed 1 night in Oct 2023

10/10 Excellent

Eduardo Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the change in administration I love this hotel Puerta del Sur. Friendly and respectful staff, good amenities, amazing views of the river and Cau-cau bridge. Good breakfast. No spiders and mosquitoes as it was in the past. I fully recommend this one special when you book thru Expedia, much cheaper than by the front desk.
Stayed 1 night in Apr 2024

8/10 Good

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia lies again! This is a nice clean property with nice sized rooms, wide hallways and wooded area surrounding property and plenty of free parking. No business center, bellman,or concierge. This is a solid 3 star hotel and it is fine. Why Expedia overrates this hotel is very misleading. Nicest part is the checkin desk has young university staff attending hotel mgmt school and actual try to help guests. Very refreshing!
Stayed 2 nights in Aug 2024

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Showed up a little early and the clerk had already our room available for us. Very clean and quiet, I really love this place, the view is spectacular. Best breakfast ever with fresh bread, and pastries. Staff very friendly. Definitely I'll come back.
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and view. Staff was so helpful and front staff even helped me print something I needed. There was a broken light in our room that they tried to fix but couldn’t. Staff was very prompt and explained they would fix it the next day after trying for about 20 minutes. Our adult kids loved the outdoor hot tub.
Stayed 1 night in Jun 2024

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good!
Stayed 1 night in Mar 2024

6/10 Okay

todd

Not bad, but not great.
I was disappointed with this hotel. The breakfast was a bare minimum, hardly a buffet. I dined in the restaurant Botanico for dinner and i found it expensive and not that good. The hotel is also a bit hidden from the center of town. In their defense, it appears the hotel is not finished. The elevator wasn’t working and there was plenty of construction going on. I am not usually a complainer, but I won’t stay here on my next trip to Valdivia.
Stayed 1 night in Aug 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with river view
Nice hotel with river view. They control the temperature of the room and mattress is just standard. You depend on other visitors behave since the acoustic isolation is not great but there's no street noise. The restaurant was not open but there are good options around 10 minutes walking. Overall, I would recommend it.
Stayed 1 night in Sep 2023

8/10 Good

Enrique

Liked: Cleanliness, staff & service
Clean hotel and well located But during our stay, an electricity shutfown occurs from 20:00 hrs until 12:00 am next day. So I expected some courtesy from the hotel (discount or bonus for the next stay),but nothing of that happens.
Stayed 1 night in Nov 2023

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tranquilo, muy buenas habitaciones, personal del hotel muy atento y dispuesto a atender los requerimientos de los huespedes. El hotel esta lejos de la zona turistica a pie (20min caminando). Pero en auto o Uber, a 5 min.
Stayed 4 nights in Oct 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel interesante, cuartos grandes, acceso a rio, fire pitts, piscina exterior, jardines. Hotel muy agradable. Senti el restaurante un poquito carro comparado con otros lugares, especialmente el bar. Pero a parte de eso, todo estuvo muy bien
Stayed 2 nights in Dec 2024

8/10 Good

Gili

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Oct 2024

10/10 Excellent

Patti

Stayed 1 night in Sep 2024

4/10 Poor

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Necesitan Renovarse
Asensor malo, infrastructra bastante deteriorada, servicio basico tirando para malo
Stayed 1 night in Aug 2024

10/10 Excellent

Annelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy bonito, queda cerca del centro de Valdivia y tanto el servicio como la limpieza del hotel son impecables. Las vistas del hotel no tienen comparación y el desayuno incluido es ideal.!
Stayed 3 nights in Jul 2024

6/10 Okay

miguel

Liked: Staff & service
Falta calidad alimentos desayuno , personal con buena actitud , falta inversión en la propiedad
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024