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Grand Hyatt Vail

5.0 star property
Luxurious slopeside hotel with 3 restaurants

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Photo gallery for Grand Hyatt Vail

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
Front of property
3 bars/lounges
View from property
Couples treatment rooms, sauna, steam room, body treatments
Surrounded by the mountains, Grand Hyatt Vail offers a luxurious retreat with ski-in/ski-out access to the slopes. Enjoy breakfast at one of two on-site restaurants, unwind with a body scrub or sports massage at the spa, and connect with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Breakfast available
  • Parking available
  • Pool
The current price is AED 2,170
AED 2,647 total
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Grand Suite, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 2 Queen Beds, Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite (Blue Sky)

Presidential Suite (Blue Sky) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite (Blue Sky)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 177 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Gore Creek Suite)

Suite, 2 Queen Beds (Gore Creek Suite) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Queen Beds (Gore Creek Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 103 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed (Village View)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed with Sofa bed (Village View)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 59 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

Premium Room, 2 Queen Beds, Mountain View (With Fireplace) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed with Sofa bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 2 Queen Beds

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 70 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed, Mountain View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 59 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Accessible, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, Accessible, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Accessible

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Accessible, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 2 Bedrooms (1 King and 2 Queen Beds)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 59 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Mountain View (Connector)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 1 King Bed, Mountain View (Connector)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

Residence Inn by Marriott Vail

  • Hot Tub
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, (349)
The price is AED 1,215
AED 1,346 total
includes taxes & fees
23 Feb - 24 Feb
Residence Inn by Marriott Vail

About the neighborhood

Map
1300 Westhaven Drive, Vail, CO, 81657

What's nearby

  • Vail Ski Resort - 6 min walk
  • Eagle Bahn Gondola - 3 min drive
  • The Steadman Clinic - 4 min drive
  • Gondola One Ski Lift - 6 min drive
  • Gerald R. Ford Amphitheater - 6 min drive

Getting around

  • Denver Intl. Airport (DEN) - 134 min drive

Restaurants

  • ‪Garfinkel's - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Westside Cafe - ‬3 min drive
  • ‪Vail Chophouse - ‬3 min drive
  • ‪The Little Diner - ‬19 min walk

About this property

Grand Hyatt Vail

Luxury hotel near Vail Ski Resort
Located close to Cascade Village Lift and Eagle Bahn Gondola, Grand Hyatt Vail provides a grocery/convenience store, a terrace, and a firepit. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and ski equipment rentals. Treat yourself to a Swedish massage, a facial, or a body scrub at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. Enjoy the 24-hour gym, as well as activities like hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Limo/town car service, cooked-to-order breakfast (surcharge), and free bicycle rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, an elevator, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 285 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Rainfall showers, free toiletries, and hair dryers
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/closets, mini fridges, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 0.00 per stay)
  • Available in some public areas: Free WiFi, Wired Internet (USD 0.00 per stay)

Parking and transportation

  • Valet parking on site (USD 62.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible van parking available
  • Area shuttle (surcharge) up to 5 miles
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-50 for adults and USD 9-20 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • Gessner Restaurant
  • Creekside Pool Bar
  • Fireside Lounge
  • Gore Creek Market
  • Makoto

Things to do

  • 24-hour fitness center
  • 3 hot tubs
  • Arcade/game room
  • Downhill skiing
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (40000 square feet)
  • Meeting rooms - 13

Outdoors

  • Firepit
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Hand-held showerhead
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 38
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in a rate plan with breakfast included will receive a USD 60 breakfast credit.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 66.05 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Pool access
  • Ski shuttle
  • Ski storage
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 9 to 20 for children
  • Fee for in-room wired internet: USD 0.00 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 0.00 per stay (rates may vary)
  • Valet parking fee: USD 62.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision

Property is also known as

Vail Cascade Starwood
Cascade Starwood
Hotel Talisa Vail
Hotel Talisa
Talisa Vail
Vail Cascade Resort And Spa
Vail Cascade Resort Spa Starwood Hotel
Vail Cascade Hotel
Hotel Talisa Luxury Collection Resort Vail
Hotel Talisa Luxury Collection Resort
Talisa Luxury Collection Vail
Talisa Luxury Collection
Grand Hyatt Vail Vail
Grand Hyatt Vail Hotel
Grand Hyatt Vail Hotel Vail

Frequently asked questions

Does Grand Hyatt Vail have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Grand Hyatt Vail pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 70 lbs per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Grand Hyatt Vail?

Valet parking is available for USD 62.00 per day.

What time is check-in at Grand Hyatt Vail?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Grand Hyatt Vail?

Check-out is at 11 AM.

Where is Grand Hyatt Vail located?

Located in the mountains, this ski-in/ski-out hotel in Matterhorn Village is within a 10-minute walk of Cascade Village Lift and Vail Ski Resort and close to winter sports such as skiing lessons and snow tubing. Eagle Bahn Gondola and The Steadman Clinic are also within 2 mi (3 km).

Grand Hyatt Vail Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 502 out of 737 reviews
Rating 8 - Good. 130 out of 737 reviews
Rating 6 - Okay. 57 out of 737 reviews
Rating 4 - Poor. 30 out of 737 reviews
Rating 2 - Terrible. 18 out of 737 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
loved the ski valet service
Stayed 5 nights in Feb 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Caution, caution, caution! The Expedia price does not include the $—resort fee and the $— parking fee. Nor other fees! Plan on paying over $$$ more than the price listed on Expedia
Stayed 1 night in Jan 2025

10/10 Excellent

Guadalupe patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and walking distance to everything. Will definitely be back
Stayed 5 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Guanglu

Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 4 nights in Dec 2024

2/10 Terrible

Drake

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Vincent

Stayed 3 nights in Dec 2024

10/10 Excellent

Marshall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property at actually quite a decent price. $250 for the room in the off season. Parking was very expensive though… $55 valet plus you’re expected to tip.
Stayed 1 night in Dec 2024

10/10 Excellent

Shilpa

Stayed 3 nights in Nov 2024

10/10 Excellent

Glynnis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was overall very upscale and clean. The staff was absolutely amazing! The valet staff were always quick and kind and the shuttle that took us to the village was very convenient. I would definitely book here again no issues whatsoever!
Stayed 4 nights in Dec 2024

10/10 Excellent

Claudia, Closter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a remarkable stay. Everything was just perfect and the staff were all so professional. Gorgeous location and just stunning.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jaime Humberto

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were cleaned everyday we loved that they would come back later when asked! The staff was amazingly nice. The Japanese restaurant was my favorite. Taking the shuttle to the villages was also convenient. The whole area was beautiful. Aspen was two hours drives away only and it was so scenic. Check the plumbing and fridges and make sure AC/heater works as always recommended with each hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yiou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ski valet service is really helpful. The Japanese restaurant Makoto is great.
Stayed 1 night in Nov 2024

10/10 Excellent

kemmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay. It was off season, but we were looking to rest and recharge, so it worked well for us. The manager (I forgot her name, but she is Austrlian), was the absolute best. The food was excellence. The view amazing. I wish we didn't have to come back to reality. But we are rested and ready! BIG thank you to every single staff member we encountered. ❤️
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Not going back
Took them whole day to find my package, no hot water for day & half, No water from time to time. Staff are basically blasé about everything - not one showed an ounce of care, hospitality from shops, events, cleaners etc. sofa in room was stained, dusty. Room has a strong cold draft. View from my room was beautiful as i booked mountain view room. Comfortable bed
Stayed 4 nights in Nov 2024

10/10 Excellent

Stacie Marie

Traveled with group
Liked: Amenities
Ryan on night shift was so friendly and helpful in guiding us to the best restaurants and sites in the area. We enjoyed our stay immensely.
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with nice staff, good amenities
Stayed 3 nights in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first class hotel. Staff was very friendly, helpful and professional. I had to use valet parking due ot size of car. They usually had my car in front within a couple of minutes. I had a room with a balcony and mountain view. It was very comfortable and had a great soaking bathtub. Dining options were good. Room service was excellent. I would recommend this hotel highly.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful upscale hotel with polite professional staff. We were only staying 1 night but wish we could have stayed longer,
Stayed 1 night in Sep 2024

8/10 Good

Hanan, Tampa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice in a very quiet beautiful scenery surrounded by mountains and a river. The hotel is beautifully renovated but the only thing that ruined our stay was the Air conditioner! It is very old system with a loud noise that didn't allow us to sleep well, and it made us feel sick because it didn’t work in a neutral temperature, it either hot or cold! Housekeeping were very slow in responding to our request to replace a non working hair dryer, it took them 40 minutes and 3 calls to bring a hair dryer!
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Our only feedback was that we wished there was a microwave in the room. We will be visiting again!
Stayed 3 nights in Sep 2024