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"Peppery was under renovation, which was not known at the time of booking. Temporary reception & dinning set up. Access to rooms was from the outside via the basement. No elevators & steep circular stairs. Pavement outside was extremely uneven & as it was raining, lots of deep puddles & mud. Room was basic and set up like a dormitory style. The hotel is ranked 4 star and did not meet expectations at all."