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Holiday Inn Express & Suites Utica by IHG

2.5 star property
Hotel in Utica with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Utica by IHG

Free daily buffet breakfast
Exterior
Point of interest
Suite, 2 Queen Beds | Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Housekeeping
The current price is AED 502
AED 572 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communication, Accessible Tub)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Home2 Suites by Hilton Utica, NY

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 416 reviews
The price is AED 497
AED 566 total
includes taxes & fees
24 Feb - 25 Feb
Home2 Suites by Hilton Utica, NY

About the neighborhood

Map
23 Wells Ave, Utica, NY, 13502

What's nearby

  • Utica Memorial Auditorium - 2 min drive
  • Stanley Theater - 2 min drive
  • Saranac Brewery - 3 min drive
  • Mohawk Valley Community College - 6 min drive
  • Utica College - 7 min drive

Getting around

  • Utica Station - 15 min walk
  • Hancock Intl. Airport (SYR) - 59 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Wingstop - ‬6 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪O'Scugnizzo Pizzeria - ‬3 min drive
  • ‪Wendy's - ‬5 min walk

About this property

Holiday Inn Express & Suites Utica by IHG

Hotel in a shopping district
At Holiday Inn Express & Suites Utica by IHG, you can look forward to a free breakfast buffet, a free manager's reception, and a firepit. In addition to laundry facilities and an outdoor entertainment area, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Additional perks include:
  • Swimming pool
  • Free self parking
  • Access to a nearby health club, express check-out, and express check-in
  • Luggage storage, outdoor furniture, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 75 rooms include comforts such as air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LED TVs with premium channels
  • LED light bulbs, refrigerators, and microwaves

Languages

English, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Swimming pool

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business center
  • Conference space (336 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • LED light bulbs
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Utica
Holiday Inn Express Utica
Utica Holiday Inn Express
Holiday Inn Express Utica Hotel
Holiday Inn Express Suites Utica

Frequently asked questions

Does Holiday Inn Express & Suites Utica by IHG have a pool?

Yes, this property has a pool.

Is Holiday Inn Express & Suites Utica by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Utica by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Utica by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express & Suites Utica by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Utica by IHG located?

Located in the heart of Utica, this hotel is within 1 mi (2 km) of Erie Canalway Trail, Utica Children's Museum, and National Distance Running Hall of Fame. North Utica Shopping Center and Utica Memorial Auditorium are also within 1 mi (2 km). Utica Station is 15 minutes by foot.

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Holiday Inn Express & Suites Utica by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 490 out of 884 reviews
Rating 8 - Good. 272 out of 884 reviews
Rating 6 - Okay. 65 out of 884 reviews
Rating 4 - Poor. 23 out of 884 reviews
Rating 2 - Terrible. 34 out of 884 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decorations both inside and out were tasteful and BEAUTIFUL and made the whole place seem homey!
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for a stopover
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Amenities
Great hotel, good central location
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and the staff were friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in great shape and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect and the staff was outstanding
Stayed 1 night in Oct 2024

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely! quiet…Paige welcomed us in a friendly manner. Offered coupon to a local very good eatery and gave us helpful local information. We will be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Laurii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, well-kept and clean. Clean all around, with staff that are very helpful and thoughtful. Stayed twice and will definitely stay again when we travel throughout the area.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for an overnight on the road. Had everything we needed, friendly service and immaculate room
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
The staff are always so incredible kind and helpful!
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Nice room. Well maintained hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, property was well kept. Breakfast area was large with lots of choices. Laundry facilities were welcome! Room clean, spacious and worth the price paid. Would stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, great value!
The staff and the room made us feel very much at home. We wished we were staying more than just one night!
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a clean room with comfortable beds. The continental breakfast was hot and fresh with lots of options!
Stayed 1 night in Aug 2024

10/10 Excellent

Brittany

Very quick and friendly check in.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome! Great breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place and very accommodating.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and helpful. Facilities were clean and updated. Nice to have dining options within walking distance. Would stay here again
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Utica but I also know it can have some edges . . . So, I was pretty grateful for the smooth location and vantage of this hotel (along with the pleasant staff) which made for a friendly weekend home.
Stayed 1 night in Oct 2024

2/10 Terrible

Elmedina

Disliked: Cleanliness, staff & service, property conditions & facilities
I had horrible experience at your property I had kids running up and down hallways kicking knocking and when I called from desk nothing was done about it I was super exhausted and couldn't get rest I was visiting utica due to a sick family member also your property is not safe at all anyone can walk in there were dunk people in the back of hotel coming in and out the lobby I was afraid to park my car traveling alone as woman to stay at this property is not safe. I brought everything up when I left and again was told nothing we could do about! I'm looking fwd for a refunded this property is way to expensive for what it Offered!
Stayed 4 nights in Jan 2025