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Hotel Diament Ustron

3.0 star property
Family-friendly hotel with a full-service spa connected to the convention center in Ustron

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Diament Ustron

Indoor pool, sun loungers
Exterior
Double or Twin Room | In-room safe, desk, iron/ironing board, cribs/infant beds
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Spa
    Spa
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Hot Tub
    Hot Tub
The price is AED 246
AED 273 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Senior Suite (Panoramic)

Senior Suite (Panoramic) | In-room safe, desk, iron/ironing board, cribs/infant beds

Senior Suite (Panoramic)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds OR 4 Twin Beds

View all photos for Panoramic Apartment

Panoramic Apartment | Living room | TV

Panoramic Apartment

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Double or Twin Room

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Cable/satellite channels
In-room safe
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Family Room

Highlights

Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Triple Room, 1 Bedroom

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Double or Twin Room, 2 Bedrooms, Mountain View

Executive Double or Twin Room, 2 Bedrooms, Mountain View | In-room safe, desk, iron/ironing board, cribs/infant beds

Executive Double or Twin Room, 2 Bedrooms, Mountain View

Highlights

Air conditioning
TV
2 bedrooms
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior
Spa & Wellness Hotel Diament Ustron
Pool
Hot Tub
Spa
Kids pool
7.8 out of 10, Good, (37)
The price is AED 345
AED 378 total
includes taxes & fees
3 Dec - 4 Dec
Spa & Wellness Hotel Diament Ustron

About the neighborhood

Map
Ul. Zdrojowa 3, Ustron, Silesian, 43-450

What's nearby

  • Dolina Gościradowca Trail - 13 min walk - 1.1 km
  • Mountain Park Równica - 8 min drive - 5.5 km
  • Ustron Ski Resort - 8 min drive - 5.6 km
  • Równica - 10 min drive - 6.9 km
  • Wisla Ski Resort - 16 min drive - 10.1 km

Getting around

  • Ustroń Brzegi Station - 18 min walk
  • Katowice (KTW-Pyrzowice) - 99 min drive

Restaurants

  • ‪Rolls-Burger - ‬3 min drive
  • ‪Oliwka & Co - ‬17 min walk
  • ‪Karczma Góralska - ‬18 min walk
  • ‪SiSi Pizzeria e Ristorante - ‬3 min drive
  • ‪Wrzos. Restauracja. Dembiński K. - ‬18 min walk

About this property

Hotel Diament Ustron

Family-friendly hotel connected to the convention center
At Hotel Diament Ustron, you can look forward to a terrace, a coffee shop/cafe, and a garden. Treat yourself to a body scrub, a massage, or a facial at the onsite spa. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Massage treatment rooms, an elevator, and a banquet hall
  • Barbecue grills, luggage storage, and tour/ticket assistance
Room features
All 77 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: PLN 75 for adults and PLN 75 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 193 per night
Cribs (infant beds) are available for PLN 19.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 5.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
  • Self parking fee: PLN 25 per night
  • Crib (infant bed) fee: PLN 19.0 per night
  • Rollaway bed fee: PLN 193 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Diament Ustron
Hotel Diament
Hotel Diament Ustron
Hotel Diament Ustron Hotel
Hotel Diament Ustron Ustron
Hotel Diament Ustron Hotel Ustron

Frequently asked questions

Does Hotel Diament Ustron have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Hotel Diament Ustron pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Diament Ustron?

Self parking is available for PLN 25 per night.

What time is check-in at Hotel Diament Ustron?

Check-in begins at 4 PM.

What time is check-out at Hotel Diament Ustron?

Check-out is at 11 AM.

Where is Hotel Diament Ustron located?

This family-friendly Ustron hotel is located in the mountains, within a 10-minute walk of Pijalnia Wód and Leśny Park Niespodzianek. Playground at the Amphitheatre and Silesian Beskids Landscape Park are also within 1 mi (2 km). Ustroń Brzegi Station is 18 minutes by foot and Ustron Zdrój Station is 21 minutes.

Hotel Diament Ustron Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 40 out of 78 reviews" "
Rating 8 - Good. 21 out of 78 reviews" "
Rating 6 - Okay. 10 out of 78 reviews" "
Rating 4 - Poor. 4 out of 78 reviews" "
Rating 2 - Terrible. 3 out of 78 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mariola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wybralismy ten hotel że względu na animacje dzieci i nie zawiedliśmy się.Dziecko bawilo się wspaniałe, bylo dużo atrakcji. Całe zaplecze hotelu posiada wiele miejsc z atrakcjami dla najmłodszych. Także basen jest bardzo przyjemnyi
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Marzena

Stayed 2 nights in Jul 2023

8/10 Good

Michelle

Stayed 4 nights in May 2023

10/10 Excellent

Tomasz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Marcela

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2022

8/10 Good

JIM

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Wonderful place. Very beautiful and quiet location. The restaurant is great, and there is a beautiful pool and sauna. However, the Lift was not working to my section of the hotel, which was inconvenient.
Stayed 3 nights in Oct 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Nice hotel with very nice swimming pool and grounds. Very helpful reception staff, would recommend
Stayed 2 nights in Sep 2022

10/10 Excellent

Sebastian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with history. Conditions and service at very heigh level despite difficult period. Rooms clean, spacious with great view. Breakfasts fresh and tasty.
Stayed 2 nights in Oct 2020

10/10 Excellent

Lukasz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Great hotel, amazing view from the room, spa very nice not crowded at all. Nothing missing in the room.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

Kornelia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, really nice hotel
Hotel was really nice. Even thought it was going through little restoration at the time we were there, everyone was really nice and helpful. Receptionist, I don't t remember the name, was extremely nice--blond lady with the plats. She was checking us in and out and was very precise with information given. Breakfast buffet was really decent: fresh rolls every day, something nice added to the menu daily as well. Swimming pool, sauna, jacuzzi.. What else do you need. Decent outdoor are with playground, mini golf, mini climbing wall. I would definitely recommend!
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to get some fresh air with family ,close to the center , very delicious meals in a restaurant but poor breakfast.
Stayed 1 night in Jan 2019

2/10 Terrible

Dymitr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if you dont want your items to be stolen
Expensive panoramic suite turned out to be very basic, tiny and with bad views, hot water run out very quickly so half of a family of 4 had to take cold shower in winter. Room was clean on the surface but beyond it there were piles of accumulated dirt that must have been never cleaned. Gym was non existent, no equipment whatsoever, the only treadmill was brocken, the only 3 other items were very old and poor quality, all dumped to a storage room with spare tables and chairs. To my complaint that they should not advertise to have gym I was informed that this is a fitness room, not gym - disaster. My wife took a 30min massage deal at the spa but it took only 20min, the masseur said it counts from the time you enter the spa to the moment you leave. She forced my wife to take out an important family neckless and put on the armchair before the massage. It then subsequently disappered, till this day I keep asking if they found, but noone even bothers to respond. I call everyday but they appear to deliberately not pick up the phone - thieves. It is truly a disaster noone should ever try.
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service

10/10 Excellent

Filip, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Great!
Quality service, would recommend, will come back to that hotel!

4/10 Poor

Mahir

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eski ve kirlik
Kurulduğu günden bu yana yenilenmemiş. Odaya girdiğinizde o yılların kokusunu alabiliyorsunuz. Üstüne bir de banyodaki tuhaf koku eklenince tam bir felaket. Klozetin kirli olması da cabası. Tek güzel tarafı manzarası.
Stayed 1 night in Sep 2023

8/10 Good

Wenche

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Aleksandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Michal

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Podróż sluzbowa
Hotel sympatyczny snidanie Ok :) cześć 3 gwiazdkowa wymaga remontu.
Stayed 1 night in Aug 2021

10/10 Excellent

Ho Seok

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
refresh
Quiet and clean air environment cleanly maintained accommodation
Stayed 1 night in May 2021