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"Lovely staff"

"Amazing place, amazing hotel. Wonderful staff.why is this not a 4 star hotel? Absolutely perfect."

"Very nice hotel, all the staff were amazing, no complaints at all"

"Hotel IJ is a gem of a property deep in Basque country. Set in a gorgeous rural environment atop a small village and surrounded by hills and farms, it is the perfect country getaway. The building is as stunning as the photographs and the rooms have an elegant\ vintage charm to them. Regarding food, breakfast was our favourite meal with dinners at the cafe being little underwhelming. We never got a chance to try the fine dining option. All the staff was very friendly and helpful. I want to put a special mention and appreciation for some front desk staff members who went above and beyond to assist me with a concern with my car rental. I was treated unprofessionally by Avis with a car breakdown but the staff helped me with the language barrier and service concern in a foreign country and I really want to thank them for that and look forward to visiting again. "

"Hotel Zarauz was an excellent choice. It was close to the beach and more importantly on our Camino route. Highly recommend "

"What a sweet find in this costal town. "

"Great place to stay. Pleasant staff and decent restaurant "

"Overall a wonderful stay"

"One of our favourite hotels somewhere we like to go back to afain and again.close to San Sebastian and to Getafe fir great pinchins. Lovely small Basque tiwn."