Temenni Evi Otel Ve Wine&Dine Restaurant - 9 min walk
About this property
Surban Hotel - Special Class
Hotel in the city center
Take advantage of a rooftop terrace, a garden, and an arcade/game room at Surban Hotel - Special Class. Adventurous travelers may like the cycling at this hotel. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
Free self parking
Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
Express check-out, express check-in, and a 24-hour front desk
Room features
All guestrooms at Surban Hotel - Special Class include thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with tubs or showers and free toiletries
LCD TVs with satellite channels
Daily housekeeping and phones
Languages
English, French, Spanish, Turkish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Limited onsite parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Food and drink
Buffet breakfast available for a fee daily 7 AM–10 AM: TRY 100 for adults and TRY 80 for children
1 restaurant
1 bar
24-hour room service
Coffee/tea in common area(s)
Things to do
Arcade/game room
Bicycle rentals
Family friendly
Arcade/game room
Conveniences
Banquet hall
Front-desk safe
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Computer station
Conference space (1614 square feet)
Meeting room
Outdoors
Garden
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Handrails in stairways
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Entertainment
LCD TV
Satellite channels
Food and drink
Minibar
More
Phone
Safe
Slippers
Policies
Check-in
Check-in time starts at noon
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately TRY 100 for adults and TRY 80 for children
Airport shuttle fee: TRY 120 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 11652
We should mention
This property does not have elevators
National rating
The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Special Class.
Property is also known as
Surban Hotel Special Class
Surban Hotel Special Class Urgup
Surban Special Class
Surban Special Class Urgup
Surban Special Class Urgup
Surban Hotel Special Class
Surban Hotel - Special Class Hotel
Surban Hotel - Special Class Ürgüp
Surban Hotel - Special Class Hotel Ürgüp
Frequently asked questions
Is Surban Hotel - Special Class pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Surban Hotel - Special Class?
Self parking is free at this property.
What time is check-in at Surban Hotel - Special Class?
Check-in begins at noon.
What time is check-out at Surban Hotel - Special Class?
Check-out is at noon.
Does Surban Hotel - Special Class provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of TRY 120 per person applies.
Where is Surban Hotel - Special Class located?
Located in the heart of Ürgüp, this hotel is steps from Göreme National Park, Asmalı Konak, and Turasan Winery. Temenni Wishing Well and Temenni Wishing Hill are also within 10 minutes.
Surban Hotel - Special Class Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel service is very excellent. You can send an email to ask for the tour, bus ticket reservation and airport transfer. They will reply very quickly. It helped me a lot especially bus ticket reservation from Ürgüp to Pamukkale.
The room size is acceptable and it is very clean. We could check in straightaway when we arrived hotel. It was very amazing since we took overnight plane to there.
Location is good since you can walk to the center in 10 to 15 minutes. When you walk to the center , you still can see different scenery near hotel.
Edwin
Stayed 1 night in Jun 2018
6/10 Okay
Ann, Western Australia
11 October 2011
Disliked: Room comfort
The Surban -good property but beds were hard and layout increased noise level
The staff were great, very friendly. The building and decorations were great; the breakfast room was sensationally decorated with loads of artifacts. The breakfast was very good and extensive. The location was o.k., a walk uphill back from the centre of town though. At the time of our stay in July the terrace had two tables and one umbrella; more furniture and some potted plants would have made it a great place to relax. The only negative was the beds (very hard) and due to the design of the building with rooms off a long wooden corridor it was a very noisy place - lots of Europeans talking loudly and slaming doors very late at night; difficult for staff to manage. Also there were some families staying and the children wandered freely in the bar area; hard to have a quiet drink and talk about the day when teenagers have taken over an area - maybe some areas should be "adults only" rather than leaving it up to the families to be considerate of other guests.
L'hotel Surban ha un ottimo rapporto qualita'/prezzo. E' in buona posizione, si puo' andare in centro a piedi. Il personale e' cordiale, internet e' stabile e veloce, ottima la colazione a buffet.