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Desert Palace Hotel & Casino Resort

3.5 star property
Suburban hotel with a casino and airport shuttle service

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Desert Palace Hotel & Casino Resort

Outdoor pool
Casino
2 bars/lounges
Superior Room | Minibar, in-room safe, desk, rollaway beds
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Free airport shuttle
  • Gym
  • 24/7 front desk
  • Room service
The price is AED 241
AED 277 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, rollaway beds

Superior Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Deep soaking bathtub
Rainfall showerhead
Minibar
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Living area | 32-inch flat-screen TV with digital channels, TV

Standard Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Deep soaking bathtub
Rainfall showerhead
Minibar
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Parking included
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9.6 out of 10, Exceptional, (24)
The price is AED 253
AED 291 total
includes taxes & fees
6 Jan - 7 January 2025
Browns Manor

About the neighborhood

Map
Erf 1, Golf Course Road, Keidebees, Upington, Northern Cape, 8801

What's nearby

  • Upington Golf Club - 1 min walk - 0.2 km
  • Desert Palace Golf Course & Casino - 2 min walk - 0.2 km
  • Kalahari Mall - 8 min drive - 5.9 km
  • Kalahari-Oranje Museum - 9 min drive - 7.6 km
  • Orange River Cellars - 15 min drive - 12.8 km

Getting around

  • Upington (UTN) - 11 min drive

Restaurants

  • ‪Checkers - ‬8 min drive
  • ‪Dros - ‬9 min drive
  • ‪Panarottis - ‬8 min drive
  • ‪Mugg & Bean - ‬9 min drive
  • ‪Ocean Basket - ‬8 min drive

About this property

Desert Palace Hotel & Casino Resort

Family-friendly hotel adjacent to a golf course
A free roundtrip airport shuttle, a casino, and a grocery/convenience store are just a few of the amenities provided at Desert Palace Hotel & Casino Resort. For those looking to try their luck, this hotel boasts a casino VIP room, 169 slot machines, and 6 casino gaming tables. Treat yourself to a massage or other spa services. The on-site Italian cuisine restaurant, Bella Roma, offers breakfast, brunch, lunch, dinner, and kids' meals. Enjoy the 24-hour gym, as well as activities like racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and mini golf.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a gift shop, and a 24-hour front desk
  • Luggage storage, a front-desk safe, and newspapers in the lobby
Room features
All 60 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers or deep soaking bathtubs plus free toiletries and hair dryers
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: ZAR 135 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Bella Roma
  • Casino Bar

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility

More

  • 6 casino gaming tables
  • 169 casino slot machines
  • Casino
  • Casino VIP room
  • Designated smoking areas
  • Shared refrigerator

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 135 per person
  • Rollaway bed fee: ZAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Desert Palace Hotel Casino Resort Upington
Desert Palace Casino Upington
Hotel Desert Palace Hotel & Casino Resort Upington
Upington Desert Palace Hotel & Casino Resort Hotel
Desert Palace Hotel & Casino Resort Upington
Desert Palace Hotel Casino Resort
Hotel Desert Palace Hotel & Casino Resort
Desert Palace Casino
Desert Palace Casino Upington
Desert & Casino Upington
Desert Palace Hotel & Casino Resort Hotel
Desert Palace Hotel & Casino Resort Upington
Desert Palace Hotel & Casino Resort Hotel Upington

Frequently asked questions

Does Desert Palace Hotel & Casino Resort have a pool?

Yes, this property has an outdoor pool.

Is Desert Palace Hotel & Casino Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Desert Palace Hotel & Casino Resort?

Self parking is free at this property.

What time is check-in at Desert Palace Hotel & Casino Resort?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Desert Palace Hotel & Casino Resort?

Check-out is at 10:00 AM.

Does Desert Palace Hotel & Casino Resort provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Desert Palace Hotel & Casino Resort located?

This family-friendly Upington hotel is located in the suburbs, within 3 mi (5 km) of Desert Palace Golf Course & Casino, Melkstroom and Jackson Island. Kalahari Mall and Weicheiland are also within 6 mi (10 km).

Desert Palace Hotel & Casino Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 30 reviews" "
Rating 8 - Good. 11 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Peter

Stayed 3 nights in Sep 2023

10/10 Excellent

Yolanda

Stayed 1 night in Sep 2023

10/10 Excellent

Mr d

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended
easy to find from airport, quick friendly check in. nice room with fridge a/c and balcony comfortable beds not noisy and very good food in Italian themed restaurant- recommend
Stayed 1 night in Apr 2023

8/10 Good

Rasheda

Stayed 1 night in Apr 2023

10/10 Excellent

Dr N K Kirimi

Stayed 1 night in Mar 2023

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly.big bed big room. View to the Golf court
Stayed 1 night in Jan 2023

8/10 Good

Jacobus

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

Peter

Business traveler
Stayed 1 night in Jun 2022

8/10 Good

KOKETSO IGNATIOUS

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

6/10 Okay

Michele

Stayed 1 night in Oct 2021

6/10 Okay

Veranise

Liked: Cleanliness, staff & service
Average stay
Got to the venue and the WiFi, phone in the room and tv channels all was not working, moved us to another room after we unpacked as only found out then these things not working, room was better but WiFi still problematic as signal very poor
Stayed 3 nights in Sep 2021

10/10 Excellent

Tinus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
Super stay, already booked again for the return trip
Stayed 2 nights in Sep 2021

2/10 Terrible

Sifiso

Disliked: Staff & service, property conditions & facilities, room comfort
It was bad. Poor service and unfriendly staff
Stayed 1 night in Sep 2020

8/10 Good

Molefi

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made this a wonderful trip and the hotel is very clean and all is helpful. Will definitely return soon and wont stay anywhere else.
Stayed 3 nights in Mar 2020

8/10 Good

ANANDROY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

GP

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
My stay was lovely, i enjoyed the place so much.
Stayed 2 nights in Jan 2020

8/10 Good

Mandie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Michael

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Teddy, Midrand, Johannesburg North, South Africa

Traveled with family
Liked: Cleanliness, staff & service, amenities
The Hotel was nice, staff at the hotel was friendly as well. The swimming pool was clean (except the kiddies part, which was SUPER dirty). Bowling, Putt Putt and the little desert drive train thingy was super fun and all extremely cheap. My recommendation is definitively the restaurant (500g Sirloin steak, chips - PHENOMENAL). The Sunday buffet was also really nice! The part that I would not recommend is the Casino. My casino card was blocked in under 10 minutes and I stood there like a fool waiting for people to get back to me while they took the card somewhere. They were then also extremely arrogant and rude at the Casino. They didn't apologize, they just looked at me. It was very unpleasant. I didn't lose any money, I just cashed out and left with all my friends. Id absolutely AVOID the casino. I enjoyed swimming the most and everything else too :)
Stayed 4 nights in Nov 2019

8/10 Good

Johann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Nov 2019