Shangri-La Ulaanbaatar

5.0 star property
Luxury Ulaanbaatar hotel in Downtown Ulaanbaatar with 4 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Ulaanbaatar

2 bars/lounges, lobby lounge
Exterior
Exterior
2 bars/lounges, lobby lounge
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Housekeeping
  • Breakfast available
The price is AED 793
AED 932 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Horizon Club, Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Club, Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite (Specialty)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Shangri-La)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241

What's nearby

  • Sükhbaatar Square - 8 min walk
  • National Academic Theatre of Opera and Ballet of Mongolia - 12 min walk
  • National Museum of Mongolia - 13 min walk
  • National University of Mongolia - 14 min walk
  • Terelj National Park - 11 min drive

Getting around

  • Ulaanbaatar Station - 13 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 59 min drive

Restaurants

  • ‪Tom N Toms Shangrila - ‬1 min walk
  • ‪Foody Lohas Cafe - ‬10 min walk
  • ‪Millie's Cafe - ‬6 min walk
  • ‪Takesan Miso Ramen - ‬3 min walk
  • ‪Swiss Coffee Shop - ‬2 min walk

About this property

Shangri-La Ulaanbaatar

Luxury hotel located in Downtown Ulaanbaatar
You can look forward to a terrace, a coffee shop/cafe, and a hair salon at Shangri-La Ulaanbaatar. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Tour/ticket assistance, a 24-hour front desk, and meeting rooms
Room features
All 290 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Frette Italian sheets, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and deep soaking tubs
  • 40-inch LED TVs with premium channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Japanese, Korean, Malay, Mongolian, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 30 for adults and USD 10 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Cafe Park
  • Naadam
  • Hutong
  • Lobby Lounge

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (28449 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 10 for children
  • Airport shuttle fee: USD 45.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

Property is also known as

Shangri Ulaanbaatar Hotel
Shangri Ulaanbaatar
Shangri La Ulaanbaatar
Shangri-La Ulaanbaatar Hotel
Shangri-La Ulaanbaatar Ulaanbaatar
Shangri-La Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

Does Shangri-La Ulaanbaatar have a pool?

Yes, this property has an indoor pool.

Is Shangri-La Ulaanbaatar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Ulaanbaatar?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Shangri-La Ulaanbaatar?

Check-in start time: noon; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Shangri-La Ulaanbaatar?

Check-out is at noon.

Does Shangri-La Ulaanbaatar provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 45.00 per vehicle applies.

Where is Shangri-La Ulaanbaatar located?

Located in Downtown Ulaanbaatar, this luxury hotel is steps from Embassy of Bulgaria and Embassy of Japan. Memorial Museum of Victims of Political Persecution and Ministry of Health are also within 5 minutes.

Shangri-La Ulaanbaatar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 65 out of 114 reviews" "
Rating 8 - Good. 27 out of 114 reviews" "
Rating 6 - Okay. 12 out of 114 reviews" "
Rating 4 - Poor. 1 out of 114 reviews" "
Rating 2 - Terrible. 9 out of 114 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Property is fine for a quick trip through the capital. Definitely geared toward business.
Stayed 3 nights in Sep 2024

10/10 Excellent

Oggi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Stayed 1 night in Aug 2024

8/10 Good

Ariun-Erdene

Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Ariun-Erdene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and respected my vegan request.
Stayed 5 nights in Oct 2023

2/10 Terrible

Carlos J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost
Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2023

8/10 Good

david

Stayed 2 nights in Jun 2023

10/10 Excellent

Seongyun

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

6/10 Okay

Jay

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Stayed 5 nights in Nov 2022

10/10 Excellent

Enkhbold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Yin Ki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Front desk staff is very friendly and helpful. Enjoyed the view from the room. Furniture is a bit worn out but everything functions well. Though u need to walk a bit to the sports club, the equipment there is not disappointing. Overall is good.
Stayed 1 night in Jan 2022

10/10 Excellent

Enkhjargal

Stayed 1 night in Sep 2021

8/10 Good

Kaori

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was a comfortable stay. The only issue we faced was slow delivery of room service.
Stayed 1 night in Aug 2021

8/10 Good

Cesar, Ulaanbaatar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The assistance service was good, fully operational at any time. Gym and swimming pool was available, easy access to the mall without having to go outside to cross the street. The city view was good. Some furniture need replacement (aging). Not enough channels on the cable TV. I didn't see any sanitizer at all, not in the room, not at the breakfast restaurant.
Stayed 3 nights in Jul 2020

10/10 Excellent

Troy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Includes access to top level gym that is a short walk away indoors through the property building. Room was clean and service was very good.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is only true 5 star hotel in ulaanbaatar... great location. linked to shopping mall. Great chinese restaurant... You will need one after few days of Ger experience here.
Stayed 1 night in Aug 2019

10/10 Excellent

Boldmaa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend it
Beautiful hotel, great staff. Centrally located it's a walking distance from the main square. There is mall with a few restaurants next to it so if you need to shop or have a traditional mongolian food then you can just walk to the mall. The breakfast was good too. Highly recommend it.
Stayed 4 nights in Jun 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and very comfortable. Furnitures not as tip top as other Shangri la hotels but definitely the best hotel in Ulaanbaator. Staffs are very friendly and approachable. Thumbs up!
Stayed 2 nights in Jun 2019

10/10 Excellent

rajvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Cheong, Seri Kembangan, Selangor

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, clean, friendly staff.
Stayed 2 nights in Mar 2019