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Kempinski Hotel Khan Palace

5.0 star property
Escape to a tranquil oasis in the heart of Mongolia's vibrant city. Indulge in rejuvenating treatments and savor delicious meals.

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Photo gallery for Kempinski Hotel Khan Palace

Bar (on property)
Exterior
Bar (on property)
Bar (on property)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking included
  • Gym
The current price is AED 331
AED 390 total
includes taxes & fees
23 Feb - 24 Feb

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room (Superior Twin Room)

Superior Room (Superior Twin Room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room (Superior Twin Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Superior King Room)

Superior Room (Superior King Room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room (Superior King Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Executive Suite)

Executive Suite (Executive Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Executive Suite (Executive Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 85 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Room)

Deluxe Room (Deluxe Room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room (Deluxe Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room (Deluxe King room)

Deluxe Room (Deluxe King room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room (Deluxe King room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite (Superior Suite)

Superior Suite (Superior Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Suite (Superior Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room (Classic Twin)

Classic Room (Classic Twin) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room (Classic Twin)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Suite (Deluxe Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite (Presidential Suite)

Presidential Suite (Presidential Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Presidential Suite (Presidential Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
LCD TV
  • 110 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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AED 1,001 total
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About the neighborhood

Map
East Cross Road, Peace Avenue, Bayanzurkh District, Ulaanbaatar

What's nearby

  • National University of Mongolia - 2 min drive
  • Sükhbaatar Square - 3 min drive
  • National Academic Theatre of Opera and Ballet of Mongolia - 4 min drive
  • Terelj National Park - 6 min drive
  • Gandantegchinlen Monastery - 6 min drive

Getting around

  • Ulaanbaatar Station - 20 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 60 min drive

Restaurants

  • ‪KK Lounge - ‬1 min walk
  • ‪Cup Chicken - ‬2 min walk
  • ‪Jang Su Restaurant - ‬11 min walk
  • ‪cocacola шашлык&плов - ‬7 min walk
  • ‪Hazara North Indian Restaurant - ‬10 min walk

About this property

Kempinski Hotel Khan Palace

Luxury eco-certified hotel refurbished in 2019 and located near Sükhbaatar Square
Located close to National Academic Theatre of Opera and Ballet of Mongolia and The Fine Arts Zanabazar Museum, Kempinski Hotel Khan Palace provides dry cleaning/laundry services, a bar, and a 24-hour gym. Treat yourself to a hot stone massage, reflexology, or aromatherapy at Kempinski Aster Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a steam room.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, multilingual staff, and a banquet hall
Room features
All 99 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 40-inch LCD TVs with Netflix and premium channels
  • Wardrobes/closets, separate sitting areas, and LED light bulbs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Mongolian, Russian, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15 for adults and USD 7.5 for children
  • 4 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • KK Restaurant & Lounge
  • Sakura Sushi Bar
  • Coffee & pastry shop
  • Tenger restaurant

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2842 square feet of space)
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property - November 2019
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free newspapers
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Laundry detergent
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 7.5 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub

Property is also known as

Kempinski Hotel Khan Palace
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Khan Palace
Kempinski Khan Palace Hotel
Kempinski Khan Palace Ulaanbaatar
Khan Palace Hotel
Khan Palace Kempinski
Kempinski Hotel Ulaanbaatar
Kempinski Khan Ulaanbaatar
Kempinski Hotel Khan Palace Hotel
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Hotel Khan Palace Hotel Ulaanbaatar

Frequently asked questions

Is Kempinski Hotel Khan Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kempinski Hotel Khan Palace?

Self parking is free at this property.

What time is check-in at Kempinski Hotel Khan Palace?

Check-in begins at 2:00 PM.

What time is check-out at Kempinski Hotel Khan Palace?

Check-out is at noon.

Does Kempinski Hotel Khan Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 55 per vehicle applies.

Where is Kempinski Hotel Khan Palace located?

This family-friendly Ulaanbaatar hotel is located in the business district, within 2 mi (3 km) of Sükhbaatar Square, National Academic Theatre of Opera and Ballet of Mongolia, and The Fine Arts Zanabazar Museum. Gandantegchinlen Monastery and Bogd Khaan Palace Museum are also within 3 mi (5 km).

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Kempinski Hotel Khan Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 188 out of 324 reviews
Rating 8 - Good. 106 out of 324 reviews
Rating 6 - Okay. 23 out of 324 reviews
Rating 4 - Poor. 5 out of 324 reviews
Rating 2 - Terrible. 2 out of 324 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, modern hotel!
Stayed 3 nights in Sep 2024

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great hotel, very clean and very comfortable bed
Stayed 2 nights in Sep 2024

8/10 Good

Angrez

Liked: Cleanliness, staff & service, property conditions & facilities
All over fantastic
Stayed 4 nights in Nov 2024

10/10 Excellent

Hernan

Liked: Cleanliness, property conditions & facilities
They even prepared breakfast to go since we had an early flight.
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for UB for shopping and hotel has great restaurants for dining if you don’t want to go out.
Stayed 3 nights in Jul 2024

10/10 Excellent

severino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel Great service great staff wonderful. Maybe the hotel the structure a little bit a little Old, but still current. And provides great services. wonderful staff
Stayed 9 nights in Oct 2024

8/10 Good

Sharon

Wonderful staff, very good Japanese restaurant, room in need of repair and upgrade.
Stayed 2 nights in Sep 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants in the hotel were good, especially the Japanese food. Hotel staff wonderful. Hotel room itself in need of repair and upgrade.
Stayed 4 nights in Sep 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being small and a 30 min walk away from the square, it was clean, with well appointed rooms, and the staff were professional.
Stayed 1 night in Aug 2024

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and efficient staff. Excellent breakfast. Large, comfy room.
Stayed 1 night in Aug 2024

10/10 Excellent

Yaling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good taxi service
Stayed 4 nights in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Third time staying at the hotel. Staff are great and restaurant very good and easy option when you don’t want to go out.
Stayed 1 night in Jul 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upscale rooms, friendly staff, incredible breakfast
Stayed 2 nights in Aug 2022

10/10 Excellent

Nam jin

Liked: Staff & service, property conditions & facilities
Good service
Stayed 2 nights in Oct 2024

10/10 Excellent

Kremena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast with enough options. The room was spacious and comfortable. The hotel is a bit far from the centre but there’s a bus stop a few minutes away and around 40 minute walk.
Stayed 1 night in Sep 2024

8/10 Good

Tian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A descent hotel in Ulaanbaatar, furniture a bit run down, but I guess you cannot expect much in Mongolia. Breakfast is just so so, but the food in the ground floor lounge is good.
Stayed 3 nights in Sep 2024

10/10 Excellent

HA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bed
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel.
Really nice hotel as you'd expect from a Kempinski. Quality room size and details. Quite small hotel for the brand and a bit further away for the main attractions. Excellent reception service for taxi ordering and explanations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joan

Liked: Amenities
Great location in UB, close enough to shopping, restaurants. We ate at the restaurant for dinner and it was quite good. Breakfast was excellent at the hotel. Rooms are comfortable and spacious although by today’s standards a bit dated. That did not concern us in the least … but bathroom are updated. We would recommend staying at the Kempinski.
Stayed 1 night in Jul 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is not convenient location, restaurant service was horrible, waited for 30 minutes then told ten more minutes, almost empty bar area, reception staff were good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a most excellent stay for two weeks in May 2023. Loved the room, service and restaurants. I was looked after like family.
Stayed 14 nights in May 2023

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable place. Helpful staff. All the amenities.
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful. Breakfast was very good. I was put in a smoking room, had to change room and was not given same level of room as they said they only had twin rooms. But everything else was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Sep 2023