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"The hotel had multiple onsen each of different style. Very enjoyable. The view from the room faced forestry, which would be beautiful in autumn when the leaves turned red. The sound on rushing water from the rapids nearby gave a soothing feeling. The service staff coordination was great too, when you arrive or checked out, they will ask for your name or room number, then inform recep or the car assistant to prepare your keys. Things which were not great 1/ food at the buffet was often cold or like warm,other than soup. 2/ would have been nicer if it were kaiseki"

"This place is truly amazing. Food is shockingly good and the accommodations are first rate."

"I love the traditional tatami rooms here. The ‘Bekkan’ is an annex and based in an older building that is charmingly done. It has its own baths, but you have access to the bigger and outdoor baths at the main building a block away. We hadn’t ticked the dinner box when reserving. Dining options in this town may be somewhat limited as most onsen inns serve meals inside. The restaurants fill up. We ordered the dinner when we arrived. It is a bit pricey, but is a all you can eat buffet with Japanese, Chinese and som western options. The drinks are included as well. The rooms were authentic and the baths excellent. This whole town is duper charming and fun to explore. "

"Though hard to find a location from the google map hotel was great. Especially I enjoyed the hot spring."

"Excellent customer service "

"Staff were great and attentive, nice little fruit farm close by. But hotel is a bit isolated so need to drive out to go elsewhere. Had a bit of kids toys you can borrow to play both indoor and outdoor that the kids loved!"

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"everything was fine..."

"The owners were very kind even though we had limited communication "