SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Property amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Hot Tub
  • Gym
The current price is AED 275
AED 304 total
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking, Microwave

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
Shower/tub combination
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277

What's nearby

  • 29 Palms Historical Society - 5 min drive
  • Tortoise Rock Casino - 6 min drive
  • Joshua Tree National Park Oasis Visitor Center - 6 min drive
  • Fortynine Palms Oasis Trail - 7 min drive
  • Joshua Tree National Park North Entrance - 12 min drive

Getting around

  • Palm Springs Intl. Airport (PSP) - 67 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Jack in the Box - ‬5 min drive
  • ‪The Rib Co. - ‬17 min walk
  • ‪Castañeda's Mexican Food - ‬5 min drive

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Hotel near Knott Sky Park
Located close to Twentynine Palms Art Gallery and Joshua Tree National Park Oasis Visitor Center, SureStay Plus by Best Western Twentynine Palms Joshua Tree provides free continental breakfast, a free daily manager's reception, and a terrace. For some rest and relaxation, visit the spa tub. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking and extended parking
  • Coffee/tea in the lobby, a 24-hour front desk, and a vending machine
  • Barbecue grills, concierge services, and a computer station
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 82 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi. Guest reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 5:30 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Lever door handles
  • Tile flooring in public areas
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from March 25 to November 20
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

Frequently asked questions

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is SureStay Plus by Best Western Twentynine Palms Joshua Tree pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Self parking and extended parking are free at this property.

What time is check-in at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Check-out is at 11 AM.

Where is SureStay Plus by Best Western Twentynine Palms Joshua Tree located?

Situated in a national park, this hotel is 1.6 mi (2.5 km) from Knott Sky Park and within 6 mi (10 km) of Twentynine Palms Art Gallery and Joshua Tree National Park Oasis Visitor Center. Joshua Tree National Park North Entrance and Joshua Tree Visitor Center are also within 12 mi (20 km).

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 280 out of 1005 reviews" "
Rating 8 - Good. 292 out of 1005 reviews" "
Rating 6 - Okay. 193 out of 1005 reviews" "
Rating 4 - Poor. 127 out of 1005 reviews" "
Rating 2 - Terrible. 113 out of 1005 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Fernando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating, considering how late I arrived. All the staff was super friendly. I was downstairs, I could easily hear the upstair neighbors thumping around and everyone's water pressure as neighbors turned on their showers. Breakfast was good and much appreciated. Thank you.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Decent.
Stayed 2 nights in Nov 2024

2/10 Terrible

Vijay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Besides front desk personnel, everything was so bad. I would give negative stars if I could. The bathroom was broken and moldy, curtains were ripped. The floor was so dirty that you can’t even put your feet down without getting it dirty. Outlet for hairdryer was not working. Breakfast was a joke, not even chocolate milk available for kids. Stay away from this motel.
Stayed 1 night in Jan 2025

8/10 Good

Laura, Santa Fe Springs

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Jacuzzi out of service.
Stayed 2 nights in Jan 2025

4/10 Poor

Tia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this room because they advertised they had a pool and hot tub and neither were available.
Stayed 1 night in Jan 2025

6/10 Okay

Morgaine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. Close to hiking/ park. Facility / rooms are very outdated. Bed was comfortable and clean. Pool area was disgusting. Hot tub was empty and nasty. The eggs were basically frozen at breakfast. Got a day pass for the Omini hot spring spa in Palm Springs an hour outside Joshua tree after staying and it was amazing and made up for everything.
Stayed 1 night in Jan 2025

4/10 Poor

Michael

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a room with a kitchen, but upon arrival, we found it to be in very poor condition. The kitchen was extremely outdated, covered in grease, and even had a frying pan filled with oil left in the oven. The listing claimed to include kitchen tools like knives and a cutting board, but none were provided. After asking the front desk, they supplied plastic utensils along with pots and pans, but the pots were dirty and required cleaning before use. The room itself had an unpleasant odor, reminding me of body odor, so we had to open all the windows to air it out. The carpet appeared unvacuumed for some time, and there was a small hole in the ceiling that looked like it had been cut with a knife. Additionally, the window screen was bent and looked like it had been kicked out; we put it back on as a courtesy. Overall, the experience was disappointing, especially given the extra cost for the kitchen. The lack of proper supplies and poor maintenance of the room made it an unpleasant stay. We will not be returning.
Stayed 2 nights in Dec 2024

4/10 Poor

Karen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was black mold in the shower, there was a baby cockroach in the room. The pool and hot tub were not working they said due to maintenance issues
Stayed 2 nights in Dec 2024

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Niza

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Average
Stayed 1 night in Dec 2024

8/10 Good

Sally

Stayed 1 night in Dec 2024

6/10 Okay

Molly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I paid extra for a room with a jacuzzi bathtub, and it did not work. There was no hot water in the tub no matter how long I ran it. I advised the front desk and was told I would receive a partial credit for this, since the room cost extra for an amenity I could not use, and I was not credited anything.
Stayed 3 nights in Dec 2024

4/10 Poor

Alex

Stayed 1 night in Nov 2024

8/10 Good

Oliver

Traveled with family
Liked: Cleanliness, staff & service, amenities
About what one would expect.
Stayed 1 night in Nov 2024

2/10 Terrible

Yarenni

Disliked: Cleanliness, amenities, property conditions & facilities
Pictures are not what it looks like! Very dirty room (my sink had throw up in it and bath tub had mold).
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

4/10 Poor

Patricia, Alexandria

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Ice maker was broken and the pool area looked like a disaster. The place was not fully booked and even though I asked for a first floor room they gave me a second floor room. The rooms are dated and clearly the place hasn't been renovated in 30 years.
Stayed 2 nights in Nov 2024

8/10 Good

Patricia

Stayed 1 night in Nov 2024

4/10 Poor

Erica

Liked: Staff & service
Disliked: Cleanliness
Roaches
Stayed 3 nights in Nov 2024

4/10 Poor

Angela

Traveled with family and small children, Traveled with group
Disliked: Property conditions & facilities
Toilet overflowed multiple times and I doubt this was the first stay this had happened. The room should not have been available for use. Staff were friendly when approached about the situation.
Stayed 1 night in Nov 2024

2/10 Terrible

Anastasia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pick a different hotel! Property looks extremely rundown. The room was infested with bugs, we killed like 10 but they just kept appearing. Only ice machine is in pool area, with a closed down empty partially roped off hot tub, doors had handles removed and were sealed so u had to go down around the pool down hill and the. Back up stairs to get in. Ice had dirt in it. Stayed in a suit hard floor were so dirty it made my feet black going from shower to bed. Room decore looked like it was a mix matched blend of thrift store junk. Got a jucuzzi tub room that looked more like a bathtub with jets and also had bugs in it so we didn't use it. Internet was down they claimed temporarily but for my entire stay. Room was a large size. Staff was very welcoming and friendly. Would have left it I hadnt booked through expedia Almost did anyways. Will NEVER stay here again!!!
Stayed 1 night in Nov 2024

8/10 Good

PEGGY

Liked: Staff & service, amenities
This property is reasonably priced, staff accommodating, safe area and as clean as any other property in the desert!!
Stayed 1 night in Nov 2024

2/10 Terrible

Jacqueline

Stayed 2 nights in Oct 2024

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a place to stay that should be condemned and demolished for being unkept and outdated then stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time being here was 21 years ago. Always liked this place.
Stayed 1 night in Nov 2024