Hotel Palace Inn

3.0 star property
Hotel in Tuxtla Gutierrez with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Palace Inn

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Business center
Dining
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
The current price is AED 135
AED 161 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Comfort Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Triple Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
In-room safe
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Family Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020

What's nearby

  • Plaza Crystal Shopping Mall - 4 min walk
  • Cana Hueca Park - 14 min walk
  • Joyyo Mayu Park - 15 min walk
  • Plaza las Americas Shopping Mall - 2 min drive
  • Marimba Park - 4 min drive

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 55 min drive

Restaurants

  • ‪Chili's - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Nachos - ‬5 min walk
  • ‪Hamburguesas & Hot Dogs de Jardines - ‬3 min walk
  • ‪Macdonald's Galerias - ‬5 min walk

About this property

Hotel Palace Inn

Hotel in the business district
At Hotel Palace Inn, you can look forward to a terrace, a garden, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Free newspapers, a water dispenser, and an elevator
  • A front-desk safe, luggage storage, and a 24-hour front desk
Room features
All 83 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Inn Tuxtla Gutierrez
Palace Tuxtla Gutierrez
Hotel Palace Inn Hotel
Hotel Palace Inn Tuxtla Gutierrez
Hotel Palace Inn Hotel Tuxtla Gutierrez

Frequently asked questions

Does Hotel Palace Inn have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Palace Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palace Inn?

Self parking is free at this property.

What time is check-in at Hotel Palace Inn?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Palace Inn?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Palace Inn located?

Situated in the business district, this hotel is within a 10-minute walk of Plaza Crystal Shopping Mall and Chiapas Convention Center. Cana Hueca Park and Joyyo Mayu Park are also within 15 minutes.

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Hotel Palace Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 219 out of 414 reviews
Rating 8 - Good. 117 out of 414 reviews
Rating 6 - Okay. 37 out of 414 reviews
Rating 4 - Poor. 19 out of 414 reviews
Rating 2 - Terrible. 22 out of 414 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente
Stayed 1 night in Jan 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 1 night in Nov 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Nov 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 3 nights in Jun 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and very nice.
It was wonderful and everyone friendly. Had some internet issues-could be better. resteraunt not that great and VERY limited bar. Only had two small bottles of wine-and it was red-didn’t replace. Only had beer-2 small bottles of red wine, tequila and not much more.
Stayed 2 nights in Jan 2024

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo
Stayed 1 night in Feb 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien nos gusto mucho recomendable
Stayed 2 nights in Feb 2025

6/10 Okay

Gaby

Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Stayed 3 nights in Jan 2025

10/10 Excellent

Anahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre me ha gustado el hotel porque desde niña venia aqui con mis padres y mis hermanas y todavia veo que ha mejorado desde la ultima vez que vine
Stayed 2 nights in Jan 2025

8/10 Good

Jocelyn Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la atención , la alberca es muy limpia y el restaurante esta rico
Stayed 1 night in Jan 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por todo
Stayed 1 night in Dec 2024

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 1 night in Jan 2025

8/10 Good

Laura Leticia

Stayed 1 night in Dec 2024

10/10 Excellent

BENJAMIN DE JESUS AREVALO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien como siempre
Stayed 1 night in Dec 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar seguro accesible a toda la familia
Stayed 1 night in Dec 2024

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención en recepción, y el cuarto cómodo para descansar
Stayed 1 night in Dec 2024

8/10 Good

Yuliana

Liked: Cleanliness, staff & service, property conditions & facilities
Hay bastante ruido, les falta más atención al personal, que tengan cortesía de apoyar con el equipaje. etc etc
Stayed 1 night in Dec 2024

8/10 Good

Araceli del Carmen

Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Stayed 1 night in Dec 2024

10/10 Excellent

marilu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien las instalaciones y el personal muy amable y excelente ambiente para descansar.
Stayed 1 night in Dec 2024

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación, buenas intenciones, buen servicio y sobretodo muy económico.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosa Isela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024