We were in Torino for our grandson's open house at Politecnino di Torino. Our stay was only a few days, however the communication with the owner, Alessandro prior to check-in was awesome. He shared information about the area and asked if I needed any information about things to do, restaurants, etc. He provided me a list of places to go with pertinent details. The actual flat was better than the pictures on VRBO. So historic and unbelievable touches, doors to each room, balconys, and stain glass, but also modern, with bathrooms and kitchen. He also told me that he couldn't be there for check in but provided me his sister in laws number to contact. She was so pleasant. She gave us a tour of the flat, but also showed us the free parking garage for the car. I definitely will recommend this flat, and will always try to stay there when I'm in Torino. Awesome VRBO!