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Hotel Carlton

3.0 star property
Savor your breakfast then shop 'til you drop at this hotel's very own mall. Unwind afterwards over coffee or tea in the lobby.

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Photo gallery for Hotel Carlton

Reception
Deluxe Double Room | Premium bedding, minibar, in-room safe, individually furnished
Front of property
Exterior
Deluxe Double Room | Street view
In the heart of Tunisia, Hotel Carlton offers a warm welcome with a breakfast buffet, shopping mall on site, and coffee shop/cafe. Relax on the terrace or get connected with in-room WiFi while enjoying concierge services and helpful staff praised by guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Room

Comfort Room | Premium bedding, minibar, in-room safe, individually furnished

Comfort Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • Sleeps 2
  • 2 Twin Beds

View all photos for Exclusive Triple Room

Premium bedding, minibar, in-room safe, individually furnished

Exclusive Triple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive,Twin room (Newly renovated)

Executive,Twin room (Newly renovated) | Premium bedding, minibar, in-room safe, individually furnished

Executive,Twin room (Newly renovated)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, individually furnished

Family Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Standard Double or Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 19 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Bed

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Room

Royal Victoria - Ex British Embassy

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, (409)
The price is AED 296
AED 353 total
includes taxes & fees
21 Feb - 22 Feb
Royal Victoria - Ex British Embassy

About the neighborhood

Map
31 Av Habib Bourguiba, Tunis, 1001

What's nearby

  • Habib Bourguiba Avenue - 1 min walk
  • National Theatre of Tunisia - 3 min walk
  • French Embassy - 5 min walk
  • Zitouna Mosque - 15 min walk
  • Carrefour Market - 19 min walk

Getting around

  • Palestine Metro Station - 9 min drive
  • Tunis - Carthage Intl. Airport (TUN) - 14 min drive

Restaurants

  • ‪Café Panorama | مقهى بانوراما - ‬1 min walk
  • ‪Restaurant La Mamma - ‬2 min walk
  • ‪Resto Café De Paris (Ex ARTE) - ‬2 min walk
  • ‪Café Champs Elysées - ‬1 min walk
  • ‪Restaurant Neptune - ‬1 min walk

About this property

Hotel Carlton

Hotel near Habib Bourguiba Avenue
Located close to National Theatre of Tunisia and Maison de la Culture Ibn Khaldoun, Hotel Carlton provides a free breakfast buffet, a terrace, and a shopping mall on site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and smoke-free premises
  • Free newspapers, a front-desk safe, and luggage storage
  • Concierge services, a porter/bellhop, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 80 individually furnished rooms have thoughtful touches such as 24-hour room service and premium bedding, as well as amenities like late night room service and free WiFi.
More amenities include:
  • Rainfall showers, tubs or showers, and free toiletries
  • 40-inch LCD TVs with satellite channels
  • Heating, daily housekeeping, and phones

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 328 ft
  • Roundtrip airport shuttle (surcharge) from 8 AM - 6 PM

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Designer stores
  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 7

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.37 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 10 per room (roundtrip)
  • Late check-out fee: EUR 7 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Carlton Tunis
Hotel Carlton Tunis
Hotel Carlton Hotel
Hotel Carlton Tunis
Hotel Carlton Hotel Tunis

Frequently asked questions

Is Hotel Carlton pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Carlton?

There is free parking nearby.

What time is check-in at Hotel Carlton?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Carlton?

Check-out is at 11:00 AM. Late check-out is available for EUR 7 (subject to availability).

Does Hotel Carlton provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 10 per room applies.

Where is Hotel Carlton located?

Located in Tunis Centre, this hotel is within a 5-minute walk of Habib Bourguiba Avenue, National Theatre of Tunisia, and Place du 14 janvier 2011. Maison de la Culture Ibn Khaldoun and Clock Tower are also within 5 minutes. Palestine Metro Station is 29 minutes by foot.

Hotel Carlton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 389 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Issam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Barry

The front desk was super helpful with an airline flight issue. This was very much appreciated and relieved an anxious moment
Stayed 1 night in Oct 2024

10/10 Excellent

Viajes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sid Ahmed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Stefan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great as well as the wi-fi. The staff was generally helpful. However, we were given a room facing the alley which was very dirty and smells like pee. Generally, I can live with that however we turned in about 10:45 on our first day and had an appointment early the next day. Close to midnight there was quite a bit of racket in the alley way with several individuals talking loud and making a lot a noise with cans and bottles. This went on until about 12:45 am where upon I went to the front desk to complain about the noise. Waking up the security guard, he supposedly went outside to talk to them but as it turned out he didnt he just poked his head out the door and went back inside. I know this because I filmed it from my second floor window. However, of the individuals there two remind. They continued talking loud and making noise with a lot of bottles and can, pouring it into other bags and so on. I went back downstairs and was told that they were working, like Im was to understand. So, I asked do they work for the government or a company. The answer was no only for themselves. Long story short, the next day they moved me to a smaller room yet I paid for an executive suite. I fell once, knicked my ankles on the wooden frame of the bed twice. This room was not as clean as the first, could have use a vacuum. I've stayed at this hotel at least once a year (if not twice) since 2013 but I think it is time to look for another place.
Stayed 6 nights in Sep 2024

10/10 Excellent

Nazzar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Shower pressure was great, linens very nice and clean, good elevator. Breakfast was thorough and plentiful but I didn’t find much that I liked, unfortunately. Still, a great hotel for a BANG UP deal! Very affordable!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kais, Kitchener

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anil, Sugar land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. I would recommend this property for sure, A/C, WiFi, shower all were good - and the best part is you walk outside and you’re right in walking distance of everything!
Stayed 2 nights in Jul 2024

8/10 Good

Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean .good staff.good location.good food.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kristjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smart hotel at a good location in the center of the city. Taking the lift in hotel convinced me that it was probably OK to ask some locals about the Tunisian revolution in 2011.
Stayed 5 nights in Jun 2024

8/10 Good

Tasneem

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Right in the middle of shopping and restaurants. Médina de Tunis is a 10 minute walk. Nice big room. Breakfast was very good for a 3-star hotel. Friendly staff. Clean. Would recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Flaviomuini

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Antesar, Halifax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great place to stay clean and staff very professional
Stayed 1 night in May 2024

6/10 Okay

khalil

Couple traveler
Old bed and not comfortable no screen on windows very good location we will not stay there again
Stayed 2 nights in Apr 2024

8/10 Good

Ali

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality from staff
Great location, super friendly and very helpful staff - would highly recommend.
Stayed 3 nights in Mar 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Central Location
Great location, about 10mins walk to old Medina & 5 mins to the clock tower. Plenty of shops & restaurants right by the hotel. Room was clean & modern. No tea or coffee making facilities in the room, but you can go downstairs to reception to get hot water for drinks. Very good buffet breakfast. AC just blowed out hot air
Twin Room
Breakfast Area
Stayed 2 nights in Mar 2024

8/10 Good

Muini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Wail

Stayed 1 night in Jan 2024

10/10 Excellent

Djime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay and easy access to everything. I’d definitely recommend it.
Stayed 8 nights in Dec 2023

2/10 Terrible

Mesbah

Traveled with family and small children, Business traveler
Disliked: Staff & service
I had a bad experience at the hotel. The girl receptionist was rude and unprofessional. She asked a 15-year-old for her ID, even though we had already shown her school ID with her picture. I will definitely not stay there again. I used to stay there when I came from the United States, but after how they treated my wife, I will never book this hotel again.
Stayed 2 nights in Dec 2023

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Almas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Oct 2023