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Arthouse Art Residences

3.5 star property
Aparthotel with spa services, near Tulum National Park

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Photo gallery for Arthouse Art Residences

PentGarden Arthouse | Terrace/patio
Lobby
Luxury Penthouse Arthouse 2 Levels | Terrace/patio
Penthouse Arthouse 2 Levels | 1 bedroom, premium bedding, desk, blackout drapes
Penthouse Arthouse 2 Levels | 1 bedroom, premium bedding, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Air conditioning
  • Kitchen
  • Outdoor Space
  • Free WiFi
The current price is AED 1,102
AED 1,343 total
includes taxes & fees
1 Apr - 2 Apr

Room options

View all photos for Luxury Penthouse Arthouse 2 Levels

Exterior detail

Luxury Penthouse Arthouse 2 Levels

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
2 bedrooms
  • 165 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Jungle Arthouse

Exterior detail

Jungle Arthouse

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
2 bedrooms
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Design Arthouse

Exterior detail

Design Arthouse

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
TV
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Nak Be S/N, Aldea Zama, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 1.9 km
  • Las Palmas Public Beach - 9 min drive - 5.3 km
  • Tulum Mayan Ruins - 9 min drive - 5.1 km
  • Tulum Beach - 11 min drive - 5.5 km
  • Playa Paraiso - 16 min drive - 6.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Mercado Tulum - ‬4 min drive
  • ‪Rossina Cafe - ‬10 min walk
  • ‪La Parrillada Tulum - ‬15 min walk
  • ‪Pescaderia Estrada - ‬15 min walk
  • ‪Safari Comedor Zama - ‬7 min walk

About this property

Arthouse Art Residences

Aparthotel with spa services, near Tulum National Park
This smoke-free aparthotel features an outdoor pool, spa services, and a library. WiFi in public areas is free. Other amenities include a garden. Each apartment boasts a private pool and offers free WiFi and a kitchen. Guests can appreciate conveniences like 2 bathrooms and a dining area, and other amenities include a sitting area and a TV. Limited housekeeping is available.
Arthouse Art Residences offers 19 accommodations with private pools and coffee/tea makers. Accommodations have separate sitting areas and include desks and kitchen islands. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

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  • Free WiFi
8.6 out of 10, Excellent, 937 reviews
The price is AED 362
AED 448 total
includes taxes & fees
1 Apr - 2 Apr
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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Massage
  • Outdoor pool
  • Private pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen island
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 50-inch TV
  • Library

Outdoor areas

  • Garden
  • Terrace

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 units
  • 3 buildings
  • 4 floors
  • Built in 2015
  • Garden
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Arthouse Art Residences Condo Tulum
Arthouse Art Residences Condo
Arthouse Art Residences Tulum
Arthouse Art Residences Tulum
Arthouse Art Residences Aparthotel
Arthouse Art Residences Aparthotel Tulum

Frequently asked questions

Does Arthouse Art Residences have a pool?

Yes, this property has an outdoor pool.

Is Arthouse Art Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arthouse Art Residences?

This property doesn't offer parking.

What time is check-in at Arthouse Art Residences?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Arthouse Art Residences?

Check-out is at 11 AM.

Where is Arthouse Art Residences located?

Located in Zama, this aparthotel is within 1 mi (2 km) of Dos Aguas Park and Tulum National Park. Tulum Beach and Tulum Mayan Ruins are also within 3 mi (5 km).

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Arthouse Art Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 54 reviews
Rating 8 - Good. 11 out of 54 reviews
Rating 6 - Okay. 4 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Liked: Cleanliness, room comfort, communication
Very Nice Hotel
Quiet location with close access to restaurants and bars. Beautiful property and spacious rooms. I would definitely stay here again.
Stayed 4 nights in Apr 2023

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, gentle staff, very practical and charming apartment, fabtastic swimming pool. Thanks again for everything!
Stayed 6 nights in Mar 2024

10/10 Excellent

Damon

Liked: Cleanliness, property conditions & facilities, communication
The Arthouse is a great choice in Aldea Zama. The place is perfect! Clean and comfortable. Love the 2 bedrooms and 2 bathrooms with the patio pool, perfect for our family of 4. We ate at the restaurant on site and it was delicious. We actually walked all the way to the beach and hotel zone, which was about 50 minutes to walk down Coba and only $25 USD cab ride back. Renting a bike could cut the time in a third. Lots of close restaurants and more being built up. Host was prompt with clear directions. No hesitation in chosing this spot again.
Stayed 2 nights in May 2023

6/10 Okay

Shauna

Disliked: Cleanliness, amenities, communication
This listing is inacccuate. No restaurant, bar, or spa. The restaurant & bar seemed to be permanently closed. We saw a massage hut but no one working there and no way to book treatments. There was no reception & no one answers the number provided. When we arrived, we couldn't get in & had to use Google translate with a random guy to help us. We made our way on our own the entire week.Also - no housekeeping.There are a few towels provided when you arrive & that's all you get. If they get dirty, you're on your own to figure out taking them to be laundered.

10/10 Excellent

Vanusa

Stayed 4 nights in Jan 2023

8/10 Good

Alejandro

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
I absolutely loved the property. The restaurant, Norita, was amazing and we loved the customer service. We had to use what’s app to communicate with the staff but they responded quickly so it was perfectly fine. Arthouse will be the place we stay whenever we travel to Tulum.
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely amazing service, beautiful property, pool Restoran with outstanding food. We were very pleased with everything.
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
El Lugar es muy bonito, pero en cuanto al servicio deja mucho que desear, tuve que buscar a alguien para que sacara la basura, aunque el departamento lo entregaron limpio y las instalaciones están limpias, el restaurante Ojo de Agua los meseros son súper atentos.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2020

10/10 Excellent

Bob, San Diego

Liked: Amenities
Your stay was amazing...from check in to the end of our trip. We were in Jungle Luxury arthouse and it was absolutely the best accommodation we had so far. Staff was really friendly and helpful and Manuel at front desk was great,always ready to help with all questions and everything else we needed.Thank you for making our trip Manuel.We will be back soon again.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful but the Arthouse complex has its flaws. For instance, we were a large group!of people staying in two residences and despite having the entire place practically to ourselves, we kept running out of hot water. We also ran out of toilet paper and were told by staff we had to supply our own.
Stayed 2 nights in Nov 2019

8/10 Good

Sandrine

Liked: Property conditions & facilities, room comfort
el appartement un peu excentre dans une zone pas t
Très bel appartement. Les abords malheureusement pas top. Ni restaurants ni beauté des paysages
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El departamento hermoso tal y como estaba en la fotos... lo único malo es que en la piscina no puedes hacer prácticamente nada no puedes escuchar tu propia música porque te llaman la atención No puedes poner las bebidas en el borde de la piscina por qué te llama. La atención... se me hace que en esa parte exageran mucho y las bebidas en el área de la piscina muy caras para mi gusto pagamos 600 por un mojito una cerveza una piñata y una fresada
Stayed 2 nights in Aug 2019

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waouh !
Arthouse a été une fabuleuse découverte. La résidence et l'appartement sont somptueux. La décoration est extraordinaire, chaque matériau et objet choisis avec soin. Seul petit bémol, les travaux aux alentours et le bruit engendré. Mais globalement une superbe expérience !
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Alejandra, CDMX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El departamento está divino!! Súper amplio!! Nos fascinó. No hay nada que no nos haya gustado. Quizá poner un escurridor para platos sería una buena sugerencia, pero todo fue maravilloso!!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arthouse was ABSOLUTELY GORGEOUS!! From the decor to the staff, my friends and had a great time! Would definitely go back !!
Stayed 3 nights in Jun 2019

10/10 Excellent

AB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, friendly staff, food could be better, but margaritas are spectacular
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property!! Feels like a 5 star resort! I felt very safe. The property is quiet and the main doors are always locked. The staff was friendly.
Stayed 7 nights in May 2019

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Meiyee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place away from the Beach
More of an apartment stay in the new development/maze called Aldea Zama in town, this place is wonderful. The pool is beautiful. We felt like the only ones there, so we basically had a giant pool to ourselves. The staff is so nice. They'll speak to you in English if you want. It's so clean and comfortable. The A/C works so well, especially in that humidity. There were four of us (two couples) and there were two full bathrooms in our room. I don't fully understand the little pool on our balcony, but I appreciate it. There was a full kitchen with whatever you needed. They provided sparkling water and juice, but generally left us alone. So hospitable. I wouldn't have had it any other way. Parking on the street was plentiful. Bike rentals, however, are no longer free. Remember that since this is more of an apartment stay, they don't come in to clean up every day. Keep that in mind, and be a nice traveler.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
The property was very clean. Staff was friendly and helped with questions that I had. Unfortunately some of the lights didn’t work on the balcony. Only one of the lights in the pool worked when we arrived then it went out so we had no lights outside. There’s loud construction that awoken is every day around 6-6:30 and didn’t stop till approximately 1700.
Stayed 5 nights in May 2019

2/10 Terrible

Ariel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Art and hospitality are two separate things
The place is nice for Aldea Zama but if you work hard in the real world to spend money on vacation and hope that the people you give your hard earned money to will treat you the same way you acted to earn it, “Art” House is not the place to stay. The front desk woman and the manager Natalia were incredibly rude to the point of disgusting and seemed to have no understanding of who was the guest and who was the host and who was on holiday and who was at work. Accordingly I would never stay here again an don’t suggest anyone else does the same until the staff learns the art of treating their guests like guests respecting their time on holiday. But after my discussion with Natalia I don’t see that happening. This place sucks.
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jan 2019