4/10 Poor
Cynthia S.
1 Sep, 2024
Disliked: Cleanliness
Think Twice
The inside of the house was admittedly very clean. But that is the only thing positive I can say. The furniture inside/outside is very stained and needs to be cleaned or replaced. The grill is DISGUSTING. The TVs in the bedrooms wouldnt connect to the Wifi, although the option was there. The sliding back door does not lock! We had to put a stick in the groove to feel safe. Now the most disturbing part for me was OUTSIDE. The backyard was completely over grown with weeds. I sent pictures to Vacasa and asked when someone could come out to clean the yard. They got back to me the next day and told me they are not contracted for landscaping. I asked them who should i contact. They wouldn't tell me. I asked them who to contact to clean the pool. I received a snarky remark and they asked for pictures of the dirty pool. As if they didn't believe me. I sent the pictures. At least they sent someone to clean the pool. But the pool needs maintenance. The bottom of the pool is peeling and looks ugly. Its VERY uninviting. My family and I got up at 5am to pull the weeds since its summertime in AZ. We had no choice since we received no help or suggestions from anyone with a solution that we rented from. Lo and behold, there was a small beehive under the wicker patio table. BE CAREFUL with that. We carefully moved the table to the side of the house. I still cannot believe no one was stung. The neighbors stare at you & we were quiet guests. Very disappointing. I do not suggest.
Cynthia S.
Stayed 4 nights in Aug 2024