There are many better choices for places to stay in Troncones where the staff and management care about the wellbeing of the guests and the upkeep of the property. Regrettably, our toilet did not flush, the shower curtain fell continously off the wall, the bed was broken and semi collapsed when we sat on it, there were only 8 beach lounge chairs so we could not ever relax and enjoy the view, the foot wash was not filled dragging sand into our room, people who were not guests were welcomed to the pool, bar and restaurant making for an extra overcrowded chaos, parking was crazy, the staff break area was next to our room and they talked loudly and played music at night.