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"It is great service "

"Myself and my friend spent a week here and it completely exceeded our expectations/hopes. The pool is really big and perfect for a good swim around the palm tree garden, with lovely areas to lay on your sunbed - we found a lovely nook where we felt a good amount of privacy. The room was great - nothing extra special, but it had a nice balcony with a good view of the pool and it was lovely and peaceful. Not sure how it will be in full season, but it was very chilled out at the end of March! The other guests were largely slightly older - between 45-75 ish - and it’s not really suitable for young kids due to the pool layout, so it’ll this added to the relaxed feel. The staff were all great - very polite and diligent and some were particularly warm and friendly. The food was pretty spectacular - so much choice of both mains and puddings - quite dangerous really, as you just want to try everything!! Pretty much all the cakes are as good as they look, which is amazing! We didn’t have a hamam, but we had a peek and the steam room looks really gorgeous and traditional, with lots of additional treatments to choose from. The beach was lovely - I had been worried about other reviews mentioning the seaweed - it wasn’t a problem for us, but at other times of year maybe there is more.. Anyway, the sea is not the cleanest I’ve swam in, but it is great for swimming, with a lovely, gradual, sandy floor. Thanks Sentido Djerba Beach - we will be back! "

"People working at the hotel are friendly and honest. They will do whatever it takes to make you comfortable. It is 5 star hotel. Definitely I will go back again."

"Really nice place with friendly staff and guests."

"Sehr schön und gut "

"Good place definitely recommended, staff was helpful and professional very good customer service only complaint is that housekeeping staff was very rude and disrespectful."

"This was one of the best hotel we have enjoyed our stay w excellent, courteous n helpful staff. Very nice ocean front facility. We would love to come back n enjoy this place. "

"Really great experience specially the staff (big thanks to Mr Hachem) , my family had good time"

"Overall fantastic. A bit of difficulties at first but later things got much better and me and my wife enjoyed our stay and we wished it lasted longer. The lady at the room service was absolutely amazing, friendly, helpful, providing us with info about Houmt Esouk. She makes this hotel proud. Mostafa, the room service was friendlier too. The food is absolutely delicious and to our taste. The hotel layout is out of this world and amazing. The swimming pools are very nicely maintained and the beach too with its lounge. I have walked along the beach to look at the other hotels but Plaza Hotel remained outstandingly nicer. Our balcony overlooks the side of the pool but the sea was right in front of us and it was nice waking up to that. I liked very much so the peace and quiet and the ability to sleep without any disturbances. The reception staff were also helpful and so was the guest relation gentleman who was all ears to any concerns. I spoke to many residents and they all share the same views and many of them if not all, it was not their first time there. Although I like the change but I would definitely go back there. I think they could do more to publicise their services as this is not well reflected on the website. I am surprised that I could not see English people in that hotel but from conversations we had with some at the airport on our return, we stayed at the best hotel. "