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Madison Plaza Townsville

4.0 star property
Central Townsville hotel connected to a shopping center, a quick walk to Castle Hill

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Photo gallery for Madison Plaza Townsville

Executive Studio Suite, 1 King Bed | Desk, iron/ironing board, cribs/infant beds, free WiFi
Lobby lounge
Exterior
LCD TV, DVD player
Lobby lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Free WiFi
The current price is AED 241
AED 265 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath) | Desk, iron/ironing board, cribs/infant beds, free WiFi

Business Room (Shower over Bath)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Electric kettle
Mobile key entry
Desk
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite | Desk, iron/ironing board, cribs/infant beds, free WiFi

Executive Family Suite

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Mobile key entry
Desk
  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed | Desk, iron/ironing board, cribs/infant beds, free WiFi

Executive Studio Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Electric kettle
Mobile key entry
Desk
Iron/ironing board
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Executive Queen Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Electric kettle
Mobile key entry
Desk
Iron/ironing board
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Executive Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Electric kettle
Mobile key entry
Desk
Iron/ironing board
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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includes taxes & fees
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About the neighborhood

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810

What's nearby

  • Castle Hill - 6 min walk
  • Queensland Country Bank Stadium - 10 min walk
  • The Strand Beach - 16 min walk
  • Magnetic Island Ferry Terminal - 17 min walk
  • Townsville Entertainment & Convention Centre - 3 min drive

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪Victoria Bridge - ‬4 min walk
  • ‪City Lane & City Arcade - ‬2 min walk
  • ‪The TapHouse Townsville - ‬3 min walk

About this property

Madison Plaza Townsville

Upscale hotel near Castle Hill
Located close to Catholic Diocese of Townsville and Queens Gardens, Madison Plaza Townsville provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Smoke-free premises, an elevator, and a banquet hall
  • A vending machine, a TV in the lobby, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 93 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Refrigerators and irons/ironing boards
  • LCD TVs with DVD players
  • Cribs/infant beds, housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Offsite parking within 1312 ft (AUD 15 per night)

Family friendly

  • Cribs/infant beds (surcharge)
  • DVD player
  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

Is Madison Plaza Townsville pet-friendly?

No, pets are not allowed at this property.

How much is parking at Madison Plaza Townsville?

Limited spots are available.

What time is check-in at Madison Plaza Townsville?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Madison Plaza Townsville?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Madison Plaza Townsville located?

Located in the heart of Townsville, this hotel is within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. Queens Gardens and Townsville Entertainment & Convention Centre are also within 1 mi (2 km). Townsville Station is 22 minutes by foot.

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Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 277 out of 999 reviews
Rating 8 - Good. 301 out of 999 reviews
Rating 6 - Okay. 195 out of 999 reviews
Rating 4 - Poor. 115 out of 999 reviews
Rating 2 - Terrible. 111 out of 999 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really nice stay. Would recommend to family and friends
Stayed 5 nights in Dec 2024

6/10 Okay

Tharindu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok for a one night stay
Stayed 1 night in Dec 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 2 nights in Nov 2024

8/10 Good

james

A little run down.
Stayed 28 nights in Jan 2025

10/10 Excellent

Julie anne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are the most helpful people I've met. I actually felt like it was home. The customer service that was provided was exceptional

10/10 Excellent

Looky

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Nov 2024

8/10 Good

Belinda

We arrived after hours, reception staff prior to finishing for the night were lovely. The room, the bathroom was not clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Julie anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oliver and Holly who work at front desk were very helpful.
Stayed 1 night in Dec 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service
Felt safe by the locking of the main door of the building Front desk lady Shayene is nice and very accommodating Only curtains needs fixing and carpet torn Price should be less than $130 a bit much for very old hotel I think …..
Stayed 1 night in Dec 2024

8/10 Good

DONALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good value for money. Room was cozy and comfortable.
Stayed 4 nights in Nov 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service
Proximity to food shops
Stayed 1 night in Nov 2024

10/10 Excellent

Alley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel it was really nice
Stayed 2 nights in Sep 2024

6/10 Okay

Erfan

Liked: Staff & service
Not bad
Stayed 1 night in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Very affordable, central location, friendly staff. Regularly stay here.
Stayed 2 nights in Oct 2024

6/10 Okay

Trevor

initially my room smelt a cigarette smoke and however the staff were very helpful and assisted me changing and choosing a different room as an alternative that was great fire alarm also went off. Sometimes these things can’t be helped organised everyone outside and keeping up us updated with the progress. facilities are a little old but the bed was comfortable. You could not stream to the TV, it needs to be updated.
Stayed 1 night in Jan 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
there was no dining options
Stayed 1 night in Dec 2024

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great beds great baths friendly people
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
your hospitality says it all well done guys.
Stayed 1 night in Oct 2024

6/10 Okay

Dale

Liked: Cleanliness, staff & service, amenities
Its good for it's age but it is old and showing it. Parking is off site and also an extra charge.
Stayed 1 night in Nov 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the privacy and i felt safe. Staff were very helpful and caring.
Stayed 1 night in Oct 2024

10/10 Excellent

Danique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very well, central. Transport along main route. Great eateries along City Lane..
Stayed 1 night in Oct 2024

6/10 Okay

Jan

Liked: Staff & service
Its nothing flash and seems like a place for emergency accommodation for homeless people
Stayed 5 nights in Nov 2024

8/10 Good

Sebastian

Liked: Cleanliness
Great position, small room all you need for a night or two.
Stayed 1 night in Aug 2024

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable place to stay after a long drive, new lifts and key card upgrades are great. The ladies smoking outside the front door were a bit intimidating, this was in no way a reflection on the hotel. Easy quick and seamless check in was also a relief after driving 8 hours. Always a pleasure and highly recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Ill be back
Stayed 4 nights in Dec 2024