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Novotel Toulouse Centre Wilson

4.0 star property
Family-friendly Toulouse hotel connected to a shopping center, steps from Place Wilson

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Photo gallery for Novotel Toulouse Centre Wilson

Exterior
Executive Suite, 1 Queen Bed with Sofa bed, Terrace | Premium bedding, free minibar, in-room safe, desk
Bar (on property)
Interior entrance
Executive Suite, 1 Queen Bed with Sofa bed, Terrace | Premium bedding, free minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly
  • Room service
  • Housekeeping
The current price is AED 402
AED 469 total
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room, 1 Twin Bed

Standard Twin Room, 1 Twin Bed | Premium bedding, free minibar, in-room safe, desk

Standard Twin Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Premium bedding, free minibar, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Premium bedding, free minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Premium bedding, free minibar, in-room safe, desk

Executive Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed, Terrace

Premium bedding, free minibar, in-room safe, desk

Executive Suite, 1 Queen Bed with Sofa bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, free minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Premium bedding, free minibar, in-room safe, desk

Superior Suite, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

Grand Hotel de l'Opera, BW Premier Collection

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 855 reviews
The price is AED 420
AED 489 total
includes taxes & fees
23 Feb - 24 Feb
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About the neighborhood

Map
15 Place Du President Thomas Wilson, Toulouse, Haute-Garonne, 31000

What's nearby

  • Place Wilson - 1 min walk
  • Victor Hugo Market - 2 min walk
  • Capitole de Toulouse - 3 min walk
  • Place du Capitole - 4 min walk
  • Cité de l'Espace - 9 min drive

Getting around

  • Jean-Jaurès Metro Station - 2 min walk
  • Toulouse Matabiau Station - 11 min walk
  • Blagnac Airport (TLS) - 20 min drive

Restaurants

  • ‪Big Fernand Toulouse - ‬1 min walk
  • ‪Hippopotamus Steakhouse - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Le Cabanon - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

Novotel Toulouse Centre Wilson

Upscale eco-certified hotel near Place Wilson
Located close to Victor Hugo Market and Capitole de Toulouse, Novotel Toulouse Centre Wilson provides a playground, an arcade/game room, and dry cleaning/laundry services. The on-site restaurant, Brasserie Le Capoul, offers lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and coffee/tea in the lobby
  • Newspapers in the lobby, a front-desk safe, and an elevator
  • 4 meeting rooms, smoke-free premises, and concierge services
Room features
All 133 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 27 per night)
  • Wheelchair-accessible parking available
  • Offsite parking within 656 ft (EUR 27 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 20.5 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Brasserie Le Capoul

Things to do

  • Arcade/game room
  • Fitness center
  • Playground

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1830 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.5 per person
  • Self parking fee: EUR 27 per night
  • Nearby parking fee: EUR 27 per day (656 ft away)
  • Pet fee: EUR 12.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Hotel Toulouse Centre Wilson
Novotel Toulouse Centre Wilson
Novotel Toulouse Centre Wilson Hotel
Novotel Wilson Hotel
Novotel Wilson
Novotel Toulouse Centre Wilson Hotel
Novotel Toulouse Centre Wilson Toulouse
Novotel Toulouse Centre Wilson Hotel Toulouse

Frequently asked questions

Is Novotel Toulouse Centre Wilson pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Novotel Toulouse Centre Wilson?

Self parking is available for EUR 27 per night.

What time is check-in at Novotel Toulouse Centre Wilson?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Novotel Toulouse Centre Wilson?

Check-out is at noon.

Where is Novotel Toulouse Centre Wilson located?

This family-friendly Toulouse hotel is located in the historical district, just steps from Place Wilson and Victor Hugo Market. Capitole de Toulouse and Place du Capitole are also within 5 minutes. Jean-Jaurès Metro Station is only a 2-minute walk and Capitole Station is 2 minutes.

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Novotel Toulouse Centre Wilson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 983 reviews
Rating 8 - Good. 352 out of 983 reviews
Rating 6 - Okay. 69 out of 983 reviews
Rating 4 - Poor. 20 out of 983 reviews
Rating 2 - Terrible. 16 out of 983 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Traci

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rood and not accommodating to any sort of changes. Not worth the money for a low budget hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick one night.Easy and friendly no problems
Stayed 1 night in Jul 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, good value
Stayed 1 night in Oct 2022

10/10 Excellent

Muneeb

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place.
Stayed 2 nights in Jul 2023

10/10 Excellent

aiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was excelent
Stayed 1 night in Oct 2022

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great location
Lovely hotel in an amazing location. Staff were so friendly and recommended places for dinner. Would 100% recommend
Stayed 1 night in Dec 2022

6/10 Okay

Marc

Liked: Staff & service
Disliked: Property conditions & facilities
This property was maybe a 4 star hotel 30 years ago. Three stars on its best day now. I’d say it’s a solid 2.5. The hotel is tired and needs a multi million euro update. Our first room AC worked poorly and the carpet was in extremely poor condition. The shower is pretty lame with a half glass wall so everything in the bathroom gets wet. Also the plastic hose to the shower twists under water pressure resulting in water everywhere. We ended up changing rooms after the first night. The staff on the other hand was four stars. Very helpful and pleasant. Also the location can’t be beat. Right in the center of town. Walk to everything in minutes.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Novatel is centrally located and very walkable to sites, shopping, dining. The staff is helpful and friendly.
Stayed 7 nights in May 2023

10/10 Excellent

elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel an excellent choice for Toulouse
Novotel has all the confort we needed and a very nice location. Ratio services vs cost is very conveniente.
Stayed 2 nights in Oct 2023

10/10 Excellent

fatemeh

Liked: Amenities
Totally was good except the parking space was far away from hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very nice. I was able to get a late check out—much appreciated.
Stayed 1 night in Jun 2023

6/10 Okay

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was ok. The staff was not overly friendly. Early check in was not possible so our overall stay was ok.
Stayed 1 night in Aug 2022

8/10 Good

Adrian

Liked: Staff & service
Nice rooms and very convenient location close to bars/restaurants/shops but windows don't have enough sound proofing and noise from street below noticeable until late and in early morning.
Stayed 2 nights in Jul 2022

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got to our room and it hadn't been cleaned. The staff was very apologetic and made things right quickly. Typical size for a European room. Bathroom was modern. Great location and access to many areas of the city. Would definitely recommend.
Stayed 2 nights in Jul 2022

2/10 Terrible

Pamela

Liked: Staff & service
Disliked: Cleanliness
What a horrible 48 hours! We booked a suite with a terrace and had a late check in from delayed flights. We got to our room at midnight and it was as hot as a sauna. Of course no sleep on night 1. In the morning we told the desk and they sent a technician to check it out who said the ac had a larger problem. They moved us to a new room and at midnight it was as hot as a sauna again. Go to the front desk and they move us to a 3rd room. Had to repackage and pack again. 3rd room in 48 hours and about 7 hours sleep at this hotel. After all these horrible inconveniences they comped us 2 drinks and 48 euros. I won’t even tell you what we actually paid 6 months in advance. Total ruined our time in a city that bears our name!
Stayed 2 nights in Jul 2024

8/10 Good

Laurent

Liked: Room comfort
Just ok. Not memorable.
Quiet room. Really quiet despite being on the 2nd floor in the middle of a corridor. Windows facing the inside courtyard. Really dirty looking carpets throughout. Light beige color, therefore completely stained everywhere. Should have been replaced long ago. AC not really controllable as always in most hotels. Breakfast below average: -food quality just average. And mostly cold. -coffee machines never serviced and mostly in need of maintenance. -too crowded around 8:30am. Lines to access foods and coffees.
Stayed 2 nights in Apr 2024

6/10 Okay

lisa

Liked: Cleanliness, staff & service, amenities
Great location - very average wifi internet coverage - also asked for a deposit of 250 euro on top of my booking ! Interesting that the deposit was processed within seconds and yet the release of the hold on the deposit has yet to come through on my credit card - very poor.
Stayed 2 nights in Oct 2023

6/10 Okay

christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelocity messed up and got us only one, not 2 rooms. Thankfully staff was friendly and fixed the issue immediately. While in a good spot, the neighborhood of the hotel was noisy and the keys were not working reliably.
Stayed 1 night in Jul 2022

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
I made the mistake of double booking, and the Hotel refused to cancel one of the reservations. It's my fault, but it would have been nice if they were more accommodating. Also driving to and parking at the hotel was an absolute nightmare.
Stayed 2 nights in Apr 2023

8/10 Good

hannah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Get full address of parking into google maps
Lovely hotel space. NO PARKING NEARBY! Arrived late afyer flight delay. Given random tiny paper map with no conclusive directions to a car park and no instructions avout it. We got lost going around and around for 30 -40 ninutes and wnded up back at the hotle to ask advice. By then it was midnight. Was advised incorrect location when i asked staff to put car parknon my google maps. Said so, foind another person whomput.correct address in. Parked car. Told was free as part of the hotel, then was charded 15euros and was told we we were lucky as it would be 30 euros otherwise. Was told by staff no on else ever had an issue and they didnt care Plus then charged the 3.60 euro city tax which was fine as i expected that. Was givien no info re breakfast times on arraval. Brilliant it went till 10 am as we had to get up at 5am due to a fire allarm. We had 3 gours sleep. The breakfast was nice. Room clean. Get location. Terrible check in service. Terrible parking information. Terrible response to a single mum and child trying very hard to get a good night sleep
Stayed 1 night in Aug 2024

6/10 Okay

Liudmila

Liked: Amenities
Disliked: Cleanliness, staff & service
I wish I could recommend this hotel, but I will not sadly!! One member of staff in particular made me feel low. The receptionist, who ignored all my efforts to explain a word ‘pillow’….. although I even googled and showed her the images how a pillow looks like. I was asking for 2 extra pillows for my children, but she couldn’t be bothered to do anything. Perhaps my expectations of the International chain hotel were higher or at least some basic English knowledge would be a bonus. I also asked her to fix our shower basin, which was blocked therefore we could take only a very quick shower. I asked twice. Nothing was done. And lastly a cleaner didn’t come in the afternoon when we were out although I did ask to clean our room in the reception before we left. The answer was that the cleaner saw ‘do not disturb’ sign and left. Yes, I agree that was in the morning, not in the afternoon though. No apology nothing at all. There was a wonderful receptionist Michelle, who was really helpful and kind. She made us smile and happy! Big credit to her! On a positive note the location of the hotel was great! Easy to access and walkable everywhere. The terrace was an excellent addition to our spacious room. It was just a few minutes walk from the train station, which was very convenient as we took a train to beautiful Albi.
Stayed 3 nights in Aug 2024

6/10 Okay

Chantal

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The man at reception around 6:00 pm August 9th was inattentive. He could not give us any information on cost of taxis. We asked him to order a taxi for the next day but he forgot. When we came to him later in the evening he made us wait while he continued on his smart phone. Very unprofessional.. Otherwise property was great.
Stayed 1 night in Aug 2022

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour Parfait
Séjour Parfait Hotel très bien situé, chambre confortable et propre Un personnel attentionné, compétent et souriant Un petit déjeuné varié, copieux, de très bonne qualité
Stayed 1 night in Nov 2024

6/10 Okay

Pauline

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024