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Hôtel Héliot, Cosy Places by Charme & Caractère

3.0 star property
Hotel with a restaurant, a quick walk to Capitole de Toulouse

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Héliot, Cosy Places by Charme & Caractère

Exterior
Standard Room, 2 Twin Beds | Premium bedding, desk, laptop workspace, blackout drapes
Staircase
Exterior
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning
  • Breakfast available
  • Free WiFi
The price is AED 298
AED 345 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Comfort Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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9.0 out of 10, Wonderful, (373)
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AED 310 total
includes taxes & fees
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About the neighborhood

Map
3 Rue Heliot, Toulouse, Haute-Garonne, 31000

What's nearby

  • Place Wilson - 3 min walk
  • Capitole de Toulouse - 7 min walk
  • Place du Capitole - 8 min walk
  • Basilica of Saint-Sernin - 9 min walk
  • Cité de l'Espace - 9 min drive

Getting around

  • Jean-Jaurès Metro Station - 3 min walk
  • Toulouse Matabiau Station - 7 min walk
  • Blagnac Airport (TLS) - 21 min drive

Restaurants

  • ‪Délirium Café Toulouse - ‬2 min walk
  • ‪The Thirsty Monk Pub - ‬1 min walk
  • ‪Ibar - ‬4 min walk
  • ‪Pizzeria Vecchio - ‬2 min walk
  • ‪Yoko Sushi - ‬5 min walk

About this property

Hôtel Héliot, Cosy Places by Charme & Caractère

Hotel near Capitole de Toulouse
Located close to Place Wilson and Place du Capitole, Hôtel Héliot, Cosy Places by Charme & Caractère provides an art gallery on site, a shopping mall on site, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Free newspapers, smoke-free premises, and concierge services
  • Multilingual staff, tour/ticket assistance, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hôtel Héliot, Cosy Places by Charme & Caractère feature comforts such as fireplaces and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 80-cm flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (EUR 14 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Offsite parking within 98 ft (EUR 14 per day); reservations required
  • Roundtrip airport shuttle (surcharge) from 6 AM - 11 PM
  • Airport shuttle at scheduled times
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 9.00 for adults and EUR 9.00 for children
  • 1 restaurant
  • Room service available
  • Hosted evening meal available daily for a fee of EUR 15.50

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Braille signage
  • Handrails in stairways
  • 6 stairs to reach property
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 80-cm flat-screen TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Fireplace
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 9.00 for adults and EUR 9.00 for children
  • Airport shuttle fee: EUR 9 per person (one-way)
  • Airport shuttle fee per child: EUR 9 (one-way), (up to 18 years old)
  • Secured self parking fee: EUR 14 per night
  • Nearby parking fee: EUR 14 per day (98 ft away)
  • Hosted evening meal: EUR 15.50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should be aware that a cat reside at this property.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Heliot Hotel Toulouse
Héliot Toulouse
Hôtel Héliot
Hôtel Héliot Toulouse
Héliot
Hôtel Héliot
Hôtel Héliot Cosy Places by Charme Caractère
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel
Hôtel Héliot, Cosy Places by Charme & Caractère Toulouse
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel Toulouse

Frequently asked questions

Is Hôtel Héliot, Cosy Places by Charme & Caractère pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hôtel Héliot, Cosy Places by Charme & Caractère?

Self parking is available for EUR 14 per night. Limited spots are available.

What time is check-in at Hôtel Héliot, Cosy Places by Charme & Caractère?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hôtel Héliot, Cosy Places by Charme & Caractère?

Check-out is at 11 AM.

Does Hôtel Héliot, Cosy Places by Charme & Caractère provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–11 PM at scheduled times. A fee of EUR 9 per person applies.

Where is Hôtel Héliot, Cosy Places by Charme & Caractère located?

Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Place Wilson, Capitole de Toulouse, and Place du Capitole. Basilica of Saint-Sernin and Cité de l'Espace are also within 6 mi (10 km). Jean-Jaurès Metro Station is only a 3-minute walk and Jeanne d'Arc Metro Station is 6 minutes.

Hôtel Héliot, Cosy Places by Charme & Caractère Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 345 reviews" "
Rating 8 - Good. 108 out of 345 reviews" "
Rating 6 - Okay. 15 out of 345 reviews" "
Rating 4 - Poor. 5 out of 345 reviews" "
Rating 2 - Terrible. 5 out of 345 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator but to be expected in an old building. Room was good. Personnel friendly. They have parking but someone has to go with you every time you go to the car in order to unlock the gate. Area was good. Walked to lots of shopping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to provide parking although we hadn't booked it. Very friendly and helpful. Hotel in a nice area and very close to restaurants.
Stayed 1 night in Oct 2024

2/10 Terrible

Gregory, Dana Point

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. The owner who runs the hotel was extremely helpful and accommodating would definitely stay again.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a great location. Host was really friendly and gave us some.good dining suggestions. Room was clean and a good size for our family. Pull out bed wasnt very comfortable and room was on a slope. Didn't love the water saving shower head. Overall really enjoyed our stay and would stay at this hotel again.
Stayed 2 nights in Aug 2024

6/10 Okay

Antonio, Quebec

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Even though this is a 3 star hotel, you still have some expectations. The furniture and walls have obvious damage (holes on the walls) that need to be fixed. There is no functional safe in the room (there is physically one in the room it just does not work) because and I quote: the hotel is a safe space. The telephone in the room does not function because and I quote again: people do not use it anymore The location is good if you visiting the downtown core, the room was made promptly and the staff was friendly but for me is a hard pass in the future
Stayed 6 nights in Sep 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient just no elevator. Staff extremely nice and helpful!!!
Stayed 1 night in Sep 2024

4/10 Poor

Nancy

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Sophie Hacker

Stayed 1 night in Jul 2024

10/10 Excellent

Thinh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location thats close to everything. Airport bus drops and picks you up right in front of the hotel for 9 euros. The host Fred is so friendly and helpful
Stayed 3 nights in Jul 2024

10/10 Excellent

AMY, LANSING

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful experience! The hotel was lovely and in an excellent location. They were very warm and welcoming. I highly recommend!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal For This Tourist
Stayed 5 nights in Jun 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

2/10 Terrible

Kenneth

My arrival was delayed beyond my control and they said no checkins after 10pm and said they were holding half the full rate as deposit even though I was only going to be less than 1 hour late. As a result I had to scramble around looking for a last minute hotel. Even if it is their policy, they need to have some judgement in cases like this.
Stayed 1 night in Jun 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Proprietor is wonderful!
Stayed 1 night in Apr 2024

10/10 Excellent

Brendan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy is a very good way of describing it, down to the "night watchman' cat. The staff were friendly and helpful in some way every day. I was given a very comfortable, and much larger than expect room which I enjoyed very much.
Stayed 4 nights in Feb 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy to have found Hotel Heliot. It is well situated, clean and comfortable. The staff are very helpful and pleasant, and make you feel at home .
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Poor breakfast
There was no elevator in the hotel, so that I had to struggle carrying my heavy luggage upstairs and downstairs. Morning buffet was much poor than what I expcted.
Stayed 2 nights in Feb 2024

6/10 Okay

John

Traveled with group
Liked: Cleanliness
great location
a great location right in the middle of town, easy access to everything a tourist would enjoy at a good price point. Perfect if you are a traveller who wants the convenience and only needs the hotel to be basic+ if you're looking for a more upscale setting, then there are several others nearby (higher price point). The double room has the two twin beds within a foot of each other, so that is something to note.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Family Run Hotel
Delightful family run hotel. The owners are very warm and welcoming, and their cat keeps guard over the front entry. The rooms quite large by European standards. Heat worked fast and well (needed for cold Dec morning and nights). Nice continental breakfast with a choice of plain or chocolate croissant, orange juice, yoghurt and coffee/tea/chocolate. The hotel is also only a one bloke walk from the Aeroport bus stop.
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value! Attentive host.
Stayed 2 nights in Nov 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
The hotel is in an easy location to the Toulouse shopping and dining experience. It is an easy walk to see the beautiful cathedrals and the river views (20 minute stroll). The manager (owner?) speaks excellent English and is very helpful and friendly. I would recommend and I would stay here again.
Stayed 2 nights in Nov 2023