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"Great hotel. We were initially charged an additional guest fee despite my receipt saying it was for 2 people already. They refunded the charge without hesitation upon check-in later in the day. Was able to store our luggage before check-in and they were located in the room upon check-in. Provided breakfast as well."

"Great valve per dollar and i don’t this hotel being too crowded. "

"Excellent hotel great value. Love the breakfast. Close to all the restaurants and attractions in downtown Hsinchu. Few blocks away from Big City with its food court. Also just few blocks away from the markets, etc. You can ask the hotel staff to schedule taxis for you so you're not waiting for ubers in the morning, as it could get busy and a long wait. I see a lot of business professionals staying at this hotel so it's geared towards business travel which is great. There's an italian restaurant attached to it as well that's pretty decent. "

"Very Friendly and attentive staff at reception, concierge and breakfast cafe…overall a good experience! "

"friendly staffs and superb customer service, convenient location. Only issue is the bathtub/shower combo design makes showering a bit inconvenient and slippery."

"great"

"Great hotel felt comfortable right away. Would recommend anyone "

"This is my second time to stay in this hotel. It is near train station, close to a big shopping mall called Big city. First, it is safe, as the rooms are on high floors and check-in desk is on the 12th floor. Second, the room has good facilities. I like the big desk in particular. "

"We have chosen a room with animals view. Can sit relax in the room looking out at the lovely view of the Flamingos, Zebras, Ostrich, Rhinoceros and many more "