4/10 Poor
Alan W.
1 June 2022
Disliked: Cleanliness
Lack of preparation
Pool dirty. Not prepared for arrival. Took 5 days before it was usable. Outside areas dirty. Rubbish everywhere. Broken glass light bulbs on ground. Not allowed to use brick bbq. Old dirty metal rusty bbq supplied instead. Tv not working. Bath cracked and chipped. Shower holder useless. Only fan in house broken. Dirty old pillows. Much work needed to bring it up to acceptable rental standard. Agent Novasol suggested we had sent falsified photos! Shocking! Eventually offered 10% refund. Pathetic offer. We left 5 days early! It could be lovely if work was done. Certainly not safe for children in current state.
Alan W.
Stayed 28 nights in May 2022