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"This is a lovely hotel with exceptionally helpful staff . My wife is a vegan , and after we expressed an interest in dining in the hotel restaurant , the staff in reception arranged for the chef to speak to us and they provided a delicious vegan option . My non - veggie food was excellent , as was the wine which accompanied our meal .Great location a couple of mins from the Plaza Mayor . Comfortable room , lovely old building with lots of character - our type of hotel. Would stay here again if back in Plasencia."

"The hotel is in a historic convent in which the original layout of the institution is preserved giving it a unique sense of place. My room was very large, nicely decorated with completely updated facilities."

"Very good and well located. "

"Excellent stay in spacious and comfy room."

"The best part of the hotel is its restaurant. Amazing!"

"I had stayed here the previous year and knew it would be bright, airy, clean and cheap. Excellent staff "

"This was our second time staying at this hotel. Once on the way down from France to Portugal and once on the way back.. It is a large, well appointed hotel. The staff are friendly and efficient. The room was clean and well appointed with a little balcony to look out over the car park, the road and the retail units beyond. Good double glazing as the room was very quiet. We had a light breakfast in the cafeteria which is a part of the hotel, which was extra to our room price, but very reasonably priced and great coffee. "

"El hotel muy mal conservado. La alberca sucia a tal modo que no se puede meter uno a nadar Y atención regular "

"The hotel is in a very good place in the middle of the nature but the price is a bit expensive for the type of food being served. The rooms not very clean. Air con didn't work and the shower was hard to use for old people. No handle available. "