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"We had a simply amazing time with you in every way! The service of all the hotel employees was charming, kind, nice, helped with everything we needed, the hotel room was sweet, clean with a crazy view, the breakfast was delicious, clean and starting the morning with a meal and such a crazy view while eating, it's the most relaxing thing there is. We promise to come back :-)"

"Great facility and services"

"Definitely worth it if you don’t like being right in city center or like taking a bit of a stroll. I really enjoyed walking along the lake to downtown. The hotel is modern and clean. The staff is really great. As frequent hotel guest, I’m not asking for perfection, I need the hotel to be attentive as life happens. The hotel was able to fix issues without interrupting my trip which I appreciate. "

"Everything was nice especially the breakfast set up. The local area is under construction but dont let that deter you. Note that gps does not take you straight there it is about an extra half mile down. The rain station is right around the corner so you can get to Sarrano in less than half an hour based on time of day and stops. When i come back the plan is to stay there again. "

"Amazing place, the hill is a bit of a climb but well worth the views, spent a lot of money on taxis as it’s away from a lot of transport links, may be worth hiring a car. Service is amazing, bar staff super helpful and restaurant very nice."

"Super friendly and helpful staff. Very good restaurant. Cool parking :) big room"

"Everyone was helpful and friendly . The room was very efficient and comfortable . The area was great for transportation , walking and dining . We recommend it . "

"Wonderful stay. Very clean and welcoming hotel. The breakfast was really amazing. Front desk was very helpful. Small room but comfortable bed with nice sheets. Perfect location. Lugano is a beautiful part of our world. "

"Comfortable bed and great location. Short walk to the train station and close to the lake/ferry."