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" Hotel has beautiful view of the city"

"I have stayed at this hotel several times and I have always been pleased. It is in a great location, literally at the heart of the city. Courteous staff. Valet parking if you are using their parking lot for a modest fee. I would definitely stay again at this property."

"We had a nice few days with my husband and mother. However, the adult pool needs cleaning and the food (snacks - ceviche) we ordered in the pool was not what we expected. Perhaps, it is the way they do that in Ixtapan. They exchanged it for another dish but it was not to our taste (meat of Pepito was not of good quality). Other than that, the staff were great. We had an extra bed brought in at no cost. Food in restaurant was great too. Perhaps check if there are still doing renovations when you go as the noise of the drill was a bothersome in the early afternoon when we ate there. It got solved when we moved to eat in the terrace, beautiful sights to the mountains and chant of birds. "

"Loved it"

"The view! Was excellent. The pool was heated and very clean. The hotel was at the very top of the mountain and friendly staff. Highly, highly recommended. I loved it "

"Excellent place to stay. Very charming. Very close to the Zocalo/main square. Hotel staff was super! I love the fact they recuse street dogs and find homes for them. "

"Beautiful relaxed stay, Taxco is a must see. The staff here were so friendly and helpful and it's down to them I rate this place so highly, felt very homely."

"Great service and wonderful hotel and Spa"

"Very nice hotel the view is amazing (ask mountain side) staff are excellent and friendly"