Ixtapan de la Sal Marriott Hotel & Spa

4.5 star property
Luxury hotel with 2 outdoor pools and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ixtapan de la Sal Marriott Hotel & Spa

Lobby
Indoor pool, 2 outdoor pools, sun loungers
Banquet hall
Exterior
Breakfast, lunch, dinner served; international cuisine, alfresco dining

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Hot Tub
  • Spa
  • Gym
  • Laundry
The price is AED 325
AED 390 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Private bathroom
Designer toiletries
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Designer toiletries
Rainfall showerhead
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Hair dryer
Rainfall showerhead
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Terrace, View

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Hair dryer
Rainfall showerhead
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Mountain View

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Designer toiletries
Hair dryer
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Hair dryer
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Designer toiletries
Hair dryer
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Designer toiletries
Hair dryer
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Designer toiletries
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
Jose Ma. Morelos s/n, Fraccionamiento Bugambilias, Ixtapan de la Sal, MEX, 51900

What's nearby

  • Ixtapan Aquatic Park - 8 min walk
  • Balneario Municipal - 12 min walk
  • Tonatico Municipal Pool - 6 min drive
  • Our Lady of Tonatico Church - 7 min drive
  • La Estrella Caves - 18 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 77 min drive

Restaurants

  • ‪Ixtapan de la Sal - ‬11 min walk
  • ‪Restaurante - Arcoiris - ‬8 min walk
  • ‪Los tulipanes - ‬8 min walk
  • ‪Restaurante los Soles-Marriott Ixtapan - ‬2 min walk
  • ‪Pepes Pizza Pasta - ‬12 min walk

About this property

Ixtapan de la Sal Marriott Hotel & Spa

Luxury family-friendly hotel in the mountains
A poolside bar, a grocery/convenience store, and a terrace are just a few of the amenities provided at Ixtapan de la Sal Marriott Hotel & Spa. Indulge in a body treatment, a hot stone massage, and a detox wrap at the onsite spa. The on-site international cuisine restaurant, Orange Restaurant, offers breakfast, brunch, lunch, dinner, and al fresco dining. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, with sun loungers
  • Buffet breakfast (surcharge), an outdoor tennis court, and valet parking (surcharge)
  • A shopping center shuttle, express check-out, and express check-in
  • Wedding services, a gift shop, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 189 rooms include amenities such as free WiFi, safes, and free bottled water.
More conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch plasma TVs with premium channels
  • Private yards, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Valet parking on site (USD 9 per day)
  • Height restrictions apply for onsite parking
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee weekends 8:00 AM–noon: USD 15 for adults and USD 11 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Orange Restaurant
  • El Mercadito Deli Cafe
  • Limoneros
  • Grillos Pool Bar

Things to do

  • 24-hour health club
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17760 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 20
  • Lever door handles
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Biodegradable coffee stirrers
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony
  • Yard

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 11 for children
  • Valet parking fee: USD 9 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Ixtapan de la Sal Marriott Hotel Spa
Ixtapan de la Sal Marriott Spa
Ixtapan Sal Marriott Hotel Spa
Ixtapan Sal Marriott Spa
Ixtapan Del Sol
Marriott Ixtapan De La Sal Hotel And Spa
Ixtapan De La Sal Marriott
Ixtapan La Sal Marriott & Spa
Ixtapan de la Sal Marriott Hotel Spa
Ixtapan de la Sal Marriott Hotel & Spa Hotel
Ixtapan de la Sal Marriott Hotel Spa Convention Center

Frequently asked questions

Does Ixtapan de la Sal Marriott Hotel & Spa have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Ixtapan de la Sal Marriott Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ixtapan de la Sal Marriott Hotel & Spa?

Self parking is available for USD 9. Valet parking is available for USD 9 per day.

What time is check-in at Ixtapan de la Sal Marriott Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Ixtapan de la Sal Marriott Hotel & Spa?

Check-out is at noon.

Where is Ixtapan de la Sal Marriott Hotel & Spa located?

This family-friendly Ixtapan de la Sal hotel is located in the mountains, within a 15-minute walk of Ixtapan Aquatic Park and Balneario Municipal. Tonatico Municipal Pool is 2.9 mi (4.7 km) away.

Ixtapan de la Sal Marriott Hotel & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 514 out of 1006 reviews" "
Rating 8 - Good. 259 out of 1006 reviews" "
Rating 6 - Okay. 114 out of 1006 reviews" "
Rating 4 - Poor. 65 out of 1006 reviews" "
Rating 2 - Terrible. 54 out of 1006 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Jun 2024

2/10 Terrible

JAVIER

Business traveler
Liked: Cleanliness
Disliked: Staff & service
My wife had food poison, I requested to talked to the GM twice he never showed up.
Stayed 1 night in Sep 2024

8/10 Good

Carolina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Good spot for a family vacation
Stayed 5 nights in Jul 2024

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Large hotel with friendly staff. The facility itself could use renovations. Overall a family vacation spot. I would recommend a more intimate hotel for a couple or anyone looking for a more tranquil experience.
Stayed 5 nights in Jul 2024

4/10 Poor

Maria Estela

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible!
The hotel is in pretty bad shape. We only spent one night there, and had to switch rooms once, in the middle of the night because the bathroom faucet was not working properly and leaked to the point of flooding the room. We were moved to a room that had an old, broken mattress and a non-working toilet. When we complained early the following morning, we negotiated free breakfast and a late checkout (which was the least they could do, given that we did not get a working bathroom or a proper bed). They agreed, but later called to say that we should only take one of the two things. This was a family trip, and we were planning to have a good time. Instead, we kept getting angry at the hotel all the time!
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Stayed 1 night in Jul 2024

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, super friendly. Very clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience in the hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

JORGE RIVA PALACIO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

JEREMY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
J
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Shigueru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mejoraron mucho desde mi última visita hace ya varios años.
Stayed 1 night in Apr 2024

10/10 Excellent

Gerardo

Stayed 1 night in Apr 2024

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Gardens
Stayed 2 nights in Mar 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Georgina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ixtapan de la Sal is known for its thermal waters, but the hotel has none. I think this was not clearly advertised. The hotel does not shine for its architecture and it’s not close to town. I think it’s okay for events or families coming for a weekend.
Stayed 1 night in Feb 2024

10/10 Excellent

Betzy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria

Stayed 3 nights in Dec 2023

6/10 Okay

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
En general bien, pero hay áreas que están desgastadas y sin mantenimiento como la alberca de niños, el piso está destruido prácticamente y puede ocasionar accidentes en los usuarios, principalmente en niños, las albercas no estaban limpias, la mesa de hockey está en muy mal estado, el staff muy bien, pero en al menos un par de ocasiones muy lenta la atención en el restaurante, además de que ahora cada amenidad (go karts, ping pong cancha de tenis, etc. ) tiene un costo adicional y la verdad es que ni siquiera están las instalaciones en buen estado
Stayed 3 nights in Nov 2023

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

LARISA FRINE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Muchas zonas requieren mantenimiento o quizás hasta renovación: alberca infantil, juegos y hasta el piso de varios edificios. Falta personal para un hotel tan grande, pero el que está es atento y procura resolver todo con lo que tiene a la mano.
Stayed 3 nights in Sep 2023

10/10 Excellent

JIN SOO

Stayed 1 night in Sep 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to relax. I love spending time here with family.
Stayed 8 nights in Aug 2023

4/10 Poor

Brett

Stayed 2 nights in Aug 2023

10/10 Excellent

Tony

Stayed 2 nights in Aug 2023