Ixtapan de la Sal Marriott Hotel & Spa

4.5 star property
Luxury hotel with 2 outdoor pools and a full-service spa

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Photo gallery for Ixtapan de la Sal Marriott Hotel & Spa

Banquet hall
Indoor pool, 2 outdoor pools, sun loungers
Pillowtop beds, in-room safe, desk, iron/ironing board
View from property
Garden views, serves lunch and dinner

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Hot Tub
  • Spa
  • Gym
  • Laundry
The current price is AED 400
AED 480 total
includes taxes & fees
27 Mar - 28 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Hair dryer
Designer toiletries
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Hair dryer
Designer toiletries
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Rainfall showerhead
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Terrace

Highlights

Terrace
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Rainfall showerhead
Designer toiletries
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Mountain View

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Hair dryer
Private bathroom
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Rainfall showerhead
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Hair dryer
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Hair dryer
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Yard
Heating
Connecting rooms available
Plasma TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Jose Ma. Morelos s/n, Fraccionamiento Bugambilias, Ixtapan de la Sal, MEX, 51900

What's nearby

  • Ixtapan Aquatic Park - 8 min walk - 0.7 km
  • Balneario Municipal - 12 min walk - 1.1 km
  • Tonatico Municipal Pool - 6 min drive - 4.5 km
  • Our Lady of Tonatico Church - 7 min drive - 6.1 km
  • La Estrella Caves - 18 min drive - 16.2 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 77 min drive

Restaurants

  • ‪Ixtapan de la Sal - ‬11 min walk
  • ‪Restaurante - Arcoiris - ‬8 min walk
  • ‪Los tulipanes - ‬8 min walk
  • ‪Restaurante los Soles-Marriott Ixtapan - ‬2 min walk
  • ‪Pepes Pizza Pasta - ‬12 min walk

About this property

Ixtapan de la Sal Marriott Hotel & Spa

Luxury family-friendly hotel in the mountains
A poolside bar, a grocery/convenience store, and a terrace are just a few of the amenities provided at Ixtapan de la Sal Marriott Hotel & Spa. Indulge in a deep-tissue massage, a facial, and a detox wrap at the onsite spa. The on-site international cuisine restaurant, Orange Restaurant, offers breakfast, brunch, lunch, dinner, and al fresco dining. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, with sun loungers
  • Buffet breakfast (surcharge), an outdoor tennis court, and valet parking (surcharge)
  • A shopping center shuttle, express check-out, and express check-in
  • Luggage storage, tour/ticket assistance, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 189 rooms include amenities such as free WiFi, safes, and free bottled water.
More conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch plasma TVs with premium channels
  • Private yards, heating, and daily housekeeping

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Shopping center shuttle (surcharge)
  • Self parking on site (surcharge)
  • Valet parking on site (USD 9 per day)

Food and drink

  • Weekend buffet breakfast available 8:00 AM to noon for a fee: USD 15 for adults and USD 11 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mercadito Deli Cafe
  • Grillos Pool Bar
  • Limoneros
  • Orange Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Children's club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,760 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1999
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels
  • iPod dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 20 2025 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
  • Hot tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 11 for children
  • Valet parking fee: USD 9 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Ixtapan de la Sal Marriott Hotel Spa
Ixtapan de la Sal Marriott Spa
Ixtapan Sal Marriott Hotel Spa
Ixtapan Sal Marriott Spa
Ixtapan Del Sol
Marriott Ixtapan De La Sal Hotel And Spa
Ixtapan De La Sal Marriott
Ixtapan La Sal Marriott & Spa
Ixtapan de la Sal Marriott Hotel Spa
Ixtapan de la Sal Marriott Hotel & Spa Hotel
Ixtapan de la Sal Marriott Hotel Spa Convention Center

Frequently asked questions

Does Ixtapan de la Sal Marriott Hotel & Spa have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Ixtapan de la Sal Marriott Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ixtapan de la Sal Marriott Hotel & Spa?

Self parking is available for USD 9. Valet parking is available for USD 9 per day.

What time is check-in at Ixtapan de la Sal Marriott Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Ixtapan de la Sal Marriott Hotel & Spa?

Check-out is at noon.

Where is Ixtapan de la Sal Marriott Hotel & Spa located?

This family-friendly Ixtapan de la Sal hotel is located in the mountains, within a 15-minute walk of Ixtapan Aquatic Park and Balneario Municipal. Tonatico Municipal Pool is 2.9 mi (4.7 km) away.

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Ixtapan de la Sal Marriott Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 504 out of 1009 reviews
Rating 8 - Good. 262 out of 1009 reviews
Rating 6 - Okay. 118 out of 1009 reviews
Rating 4 - Poor. 68 out of 1009 reviews
Rating 2 - Terrible. 57 out of 1009 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Angelica

Liked: Cleanliness, amenities
Nice place, clean and Friendly staff.
Stayed 1 night in Jan 2025

8/10 Good

Gus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2025

8/10 Good

DANIEL

Liked: Staff & service, property conditions & facilities
Hotel was fine, but main pool was kind of dirty
Stayed 1 night in Mar 2025

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities
Good spot for a family vacation
Stayed 5 nights in Jul 2024

8/10 Good

carlos rodriguez

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff excellent, always trying to please you. Property needs a lot of investing (more than 10 years ago I stayed and everything was great at the property). Not many guests this time, I imagine they have a lot to do in marketing to promote the hotel, at the same time they should renovate it (we had to change room due to a lack of AC and 2nd room had a water leak.
Stayed 2 nights in Jan 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience in the hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Large hotel with friendly staff. The facility itself could use renovations. Overall a family vacation spot. I would recommend a more intimate hotel for a couple or anyone looking for a more tranquil experience.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, super friendly. Very clean.
Stayed 2 nights in Jun 2024

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, amenities
the outdoors pool was uncleaned, with a bunch of tree leaves floating in the surface
Stayed 2 nights in Oct 2024

6/10 Okay

Victor

Liked: Room comfort
Too expensive vs what they offer
They emailed me, told them we were staying for our anniversary but they didnt prepare anything. Common areas need repair. Bar was closed at 10pm on independence day of all days! Definitely not worth the price.
Stayed 2 nights in Sep 2024

2/10 Terrible

JEREMY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
J
Stayed 2 nights in May 2024

2/10 Terrible

JAVIER

Liked: Cleanliness
Disliked: Staff & service
My wife had food poison, I requested to talked to the GM twice he never showed up.
Stayed 1 night in Sep 2024

4/10 Poor

Maria Estela

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible!
The hotel is in pretty bad shape. We only spent one night there, and had to switch rooms once, in the middle of the night because the bathroom faucet was not working properly and leaked to the point of flooding the room. We were moved to a room that had an old, broken mattress and a non-working toilet. When we complained early the following morning, we negotiated free breakfast and a late checkout (which was the least they could do, given that we did not get a working bathroom or a proper bed). They agreed, but later called to say that we should only take one of the two things. This was a family trip, and we were planning to have a good time. Instead, we kept getting angry at the hotel all the time!
Stayed 1 night in Jul 2024

2/10 Terrible

Emmanuel

Disliked: Property conditions & facilities
hice mi reservación en una habitación con vista a la piscina y me dieron una habitación con vista hacia la pared. no había nada y el cobro me lo hicieron con vista a la piscina.
Stayed 1 night in Mar 2025

2/10 Terrible

BEATRIZ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NO HAY NADA LA RECEPCION GENTE GROSERA, LAS INSTALACIONES EN REMODELACION, LOS ELEVADORES EN MAL ESTADO E INSEGUROS, LOS RESTAURANTES TE ATIENDEN DE MALA GANA COMIDA DE MALA CALIDAD, NO LO REC9MIENDO
Stayed 1 night in Mar 2025

10/10 Excellent

Victor Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo esxcelente, muy buena opcion para vacacionar
Stayed 1 night in Mar 2025

10/10 Excellent

Fabiola Patricia

Liked: Cleanliness, staff & service, amenities
Está muy bien el hotel, solo si es necesario algunas remodelaciones, ya que hay partes del que se ven deterioradas
Stayed 1 night in Mar 2025

10/10 Excellent

ARTURO ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho el hotel, sigue manteniendo el buen gusto.
Stayed 2 nights in Mar 2025

6/10 Okay

Chel

Malas bebidas, el agua está helada.
Stayed 1 night in Mar 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Necesita más personal, atención y mantenimiento El fin de semana el servicio muy malo por tanta gente, hay que estar preparados para recibir al turista
Stayed 2 nights in Mar 2025

8/10 Good

Mario David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para un fin de semana está muy bien
Stayed 1 night in Jan 2025

4/10 Poor

Alejandro

Disliked: Amenities, property conditions & facilities
Está descuidado. Le falta mantenimiento. Nos tocaron fugas de agua, cambio de habitación, cucarachas
Stayed 2 nights in Mar 2025

6/10 Okay

Elizabeth Celany

Liked: Staff & service
Sería deseable que las albercas estuvieran climatizadas
Stayed 2 nights in Mar 2025

4/10 Poor

Julio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues el domingo 16 un niño se hizo popo e la y la cerraron como a las 4 de la tarde y el lunes unas personas se metieron con ropa de calle a nadar una pareja y su hijo si me quejé porque es antihigiénico y son cosas que él mismo hotel parece que permite en redes sociales subiré fotos y video de las mismas, decayó mucho la calidad yo he ido muchas veces y esta fue la peor
Stayed 1 night in Mar 2025