Hotel Los Arcos

2.5 star property
Colonial Valle de Bravo hotel in Agua Fría with free parking

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January 2025

Photo gallery for Hotel Los Arcos

Exterior detail
Standard Suite | Desk, iron/ironing board, free WiFi
Outdoor pool
Exterior
City view

Reviews

6.0 out of 10

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 Bedroom

Highlights

Separate bedroom
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

Standard Suite

Highlights

Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room (1 Double and 1 Single Bed)

Highlights

Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Quadruple Room

Highlights

Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Room, Multiple Beds

Highlights

Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Similar properties

About the neighborhood

Map
Calle Francisco González Bocanegra 310, Valle de Bravo, MEX, 51200

What's nearby

  • Saint Francis of Assisi Church - 4 min walk - 0.4 km
  • Central Square - 5 min walk - 0.5 km
  • Valle de Bravo Dam - 11 min walk - 1.0 km
  • Valle de Bravo Archaeological Museum - 14 min walk - 1.2 km
  • Velo de Novia Waterfalls - 17 min drive - 8.0 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 86 min drive

Restaurants

  • ‪Batucada - ‬1 min walk
  • ‪Los Churros y las Alcachofas de Valle - ‬3 min walk
  • ‪La palma de valle - ‬3 min walk
  • ‪Torito Willys - ‬2 min walk
  • ‪Restaurante Santa María - ‬1 min walk

About this property

Hotel Los Arcos

Hotel located in Agua Fría
Consider a stay at Hotel Los Arcos and take advantage of a terrace, a garden, and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Express check-out, a front-desk safe, and an elevator
  • Barbecue grills and a 24-hour front desk
  • Guest reviews speak well of the overall condition
Room features
All guestrooms at Hotel Los Arcos boast comforts such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • Cable channels, daily housekeeping, and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Los Arcos Valle de Bravo
Los Arcos Valle de Bravo
Hotel Los Arcos Hotel
Hotel Los Arcos Valle de Bravo
Hotel Los Arcos Hotel Valle de Bravo

Frequently asked questions

Does Hotel Los Arcos have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM.

How much is parking at Hotel Los Arcos?

Self parking is free at this property.

What time is check-in at Hotel Los Arcos?

Check-in start time: 3 PM; Check-in end time: 6 PM.

What time is check-out at Hotel Los Arcos?

Check-out is at noon.

Where is Hotel Los Arcos located?

Located in Agua Fría, this hotel is within a 5-minute walk of Saint Francis of Assisi Church and Artisan Market. Central Square and Museum Joaquin Arcadio Curroc Valle de Bravo are also within 10 minutes.

Hotel Los Arcos Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 108 reviews" "
Rating 8 - Good. 25 out of 108 reviews" "
Rating 6 - Okay. 31 out of 108 reviews" "
Rating 4 - Poor. 18 out of 108 reviews" "
Rating 2 - Terrible. 19 out of 108 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good People, i forgot my clothes in my room and the hostess called me for notify. Thanks so much
Stayed 1 night in Oct 2019

4/10 Poor

EDGAR

Disliked: Property conditions & facilities
Hotels.com charged 30% than regular price
Super high cost versus condition of hotel. Additionally the webpage charged +30% of what the price to public was. When you arrive to the hotel the most expensive room was MXN$1,500, Hotels.com charged it at MXN$2,160 per night!! This is unacceptable, I thought using Hotels.com you get a better deal, when it is more expensive than just arriving to the hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los Arcos Review
The hotel staff was very accommodating. Parking across the street was a big convenience. Most everything you wanted to do was within walking distance. Very simple but, very home like. Asffordable. I would stay there again if I were to visit Valle de Bravo again.
Stayed 1 night in May 2019

6/10 Okay

WHB, Morelia, mx

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs definitely to be updated. Very poor condition. Situated on the party street that has music and people screaming all night long. Impossible to sleep. Bed was comfortable but the room looks like it did in the 1960s. Really needs an update. Nice staff and accommodating. No restaurant on the premises. Value not there.
Stayed 1 night in Mar 2019

4/10 Poor

Micaela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold Dingy Room.
Room was dingy and cold, even with the blankets provided and fireplace going. But the room was not the real problem it was the customer service or lack thereof. We asked if we could change rooms and were told there were no rooms left, when clearly there were two or three vacant rooms across from ours. When I asked about the vacant rooms the receptionist told us that those were reserved for repeating customers. I would not stay in this hotel again. There are plenty of better options. Just keep looking.

6/10 Okay

ALEX ALEXIS

Liked: Staff & service
Disliked: Cleanliness
HOTEL RUSTICO
El hotel es rústico, no esperes lujo, más bien es como regresar en el tiempo, tiene sus años por la tanto las habitaciones son muy sencillas, pero por el precio seguro encuentras algo mas nuevo y mas cómodo....
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service
Me gusto la chimenea de bb la habitación, pero el baño no tenía ventilación
Stayed 2 nights in Feb 2020

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel para conocer el centro de valle
Hotel muy limpio y céntrico solo a unos pasos del centro y de toda la zona comercial de valle, solo nos faltó leña para usar la chimenea nos comentaron que ya no se puede usar pero todo bien en general
Stayed 1 night in Feb 2020

2/10 Terrible

Erick Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE imposible dormir, NO TE QUEDES AHÍ
El hotel está viejo, nos asignaron una habitación que está sobre un bar, con música a todo lo que da, toda la madrugada, imposible dormir. Es como estar dentro del antro. NO DEBERÍAN OFRECER una habitación está llena de escándalo. Uno espera descansar en un hotel, es imposible dormir ahí. El hotel bastante viejo y caro. NO SE QUEDEN AHÍ POR NADA DEL MUNDO.
Stayed 1 night in Feb 2020

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vaje familiar
Fue bueno sobretodo el paseo por la laguna y disfrutar de la vista los parapented
Stayed 2 nights in Dec 2019

10/10 Excellent

SILVIA LEONONR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
El personal brinda un buen servicio, el lugar está limpio y bonito.
Stayed 1 night in Dec 2019

2/10 Terrible

Cony, Cuernavaca

Traveled with group
Disliked: Cleanliness, property conditions & facilities
La ubicación fue buena, sin embargo las instalaciones están en malas condiciones. El baño esta viejo, manchado. Se escucha todo el ruido entre las habitaciones. Se envio un correo que decía que la habitación estaba en un pasillo donde se escuchaba mucho ruido, sin embargo fue hasta la noche previa, tarde para buscar otro hotel. Considerando la época invernal fue más preocupante que la habitación tenía corrientes de aire.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Excelente la atención del recepcionista, recomiendo que cambien sus colchones muy duros
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No recomiendo nada. Al lado hay un bar y suena bastante ruido hasta las 4am. También escuchaba ruido desde habitación arriba. Aparte nunca salía agua caliente y hubo gotea desde arriba. El baño del recepción no cierra la puerta. La recepcionista nunca está en la recepción. El colchón de las camas súper dura. Para ser 1800 pesos no tiene nada calidad. Demasiado caro.
Stayed 1 night in Nov 2019

8/10 Good

karina mariel

Liked: Cleanliness, staff & service, property conditions & facilities
excelente lugar , una atencion impecable!!
Stayed 3 nights in Nov 2019

6/10 Okay

LUIS ADOLFO

Liked: Staff & service
Disliked: Cleanliness, room comfort
Requiere una remodelación instalaciones ya muy antiguas
Stayed 2 nights in Nov 2019

6/10 Okay

Jose, Queretaro

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Solo la ubicacion en buena las habitaciones les falta mantenimiento las camas no son nada confortables
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy cerca del centro, la atención del Personal muy buena y cuenta con estacionamiento.
Stayed 1 night in Sep 2019

8/10 Good

Alfonso manuel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el lugar y su ubicación No me gusto que no manejen desayunos
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien...la atención en la recepción, el contar con estacionamiento y bonita habitación
Stayed 2 nights in Sep 2019

6/10 Okay

Katya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Esta muy cerca del centro pero le falta mantenimiento y diseño.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel muy céntrico algo caro para lo que ofrece Jesús y muy limpio Pero también es muy ruidoso porque hay bares y antros alrededor el estacionamiento un poco reducido pero que cumple volvería a llegar sin duda.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Buena ubicacion, el baño no tiene ventilacion, buena limpiezs
Stayed 1 night in Jul 2019