4/10 Poor
Madeline
Traveled with partner
27 January 2025
Disliked: Staff & service
Do not rent the “loft style suite”! When I reserved 2 weeks previously I was told I’d get a follow up email with details, but none ever came, so the “ no hotel staff” arrangement came as a surprise. What we were offered was a cave-like converted garage smack on the street, with iron security gates and a window only in the bed area up 2 steep flights of stairs, with the bathroom, stoic kitchen and a couch downstairs. After consulting by phone with a remote manager, the one staff person present did change us for a regular room, but didn’t credit the difference in price, nor did management respond to a message sent via Expedia.
Not their fault, but some nightclub nearby was blasting techno disco until 2:30 am, and we could hear it loudly in our room with windows closed. Made us all the more aware of the cheap pillows and pilly sheets. In the morning we found long blond or white hairs ( which neither of us have) on everything stored on the floor under the desk-like counter.
On the plus side, the courtyard with pool is pretty and serene, and the cats quite charming.
Madeline
Stayed 1 night in Jan 2025