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" Comfortable bed and pillows."

"I love the good customer service of the front desk staff. Going over and beyond their duties to help tourist like me to be comfortable in Japan. Special mention to Mina for such superb and unparalled customer service and the lady working the morning of April 2 who helped me find a store to buy souvenirs to bring home and even print and translate for me the map and locations. Thank you front desk staff!!! 😃"

"Good"

"Clean and comfortable and ideally situated for rail station and bus centre Much bigger room than our tokyo one!! ( more like a std western hotel)"

"The Hotel is very historic and designed by our favorite architect Frank Lloyd Wright…you can see clearly his influence.We only stayed one night out from Tokyo by Shinkansen.A short taxi to the temple and shrine in wooded surrounds was great and impressive.We treated ourselves to the fine dining/silver service menu for dinner and I did breakfast on the verandah type room while Julie slept in.Too windy..a gale ..and the Shinkansen’s stopped running so the trip back to Tokyo was twice as long..say 3 hours.Memorable trip to the Kanaya and Nikko itself.Wonderful location."

"A short walk from the JR station that provides good value accomodation."

"別館の大浴場が広くてきれいでとても良い"

"Clean and luxuary"

"A bit dated facility, but good service, close to transit and clean "