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"The hotel facilities seem quite nice, just lack of service staff. However the room we were assigned on the 1st floor does not have Wifi. The young fellow was kind enough to change us to a room on the 3rd floor, which was ok for us although it lacks certain amenities. The worst thing happened was upon the check out. We made the reservation on Orbitz and prepaid the total amount on June 9th (~a month prior). When we check out, the reception lady asks us to pay again. We showed her Orbitz...

"Very clean well run hotel. Good breakfast. Sadly no food available until restaurant opens at 20:00. Spa gym and pool."

"Foi uma agradável surpresa. O hotel foi renovado e está com uma apresentação simpática. Pequeno almoço simples , mas saboroso. Funcionários simpáticos. Experiência a repetir. "

"The quiet and inviting setting. The thermal baths and pleasant staff makes Balneario de Almeida La Dama Verde a place we will definitely return."

"Sadly having booked and paid for this hotel to end the day motorcycling up the Duoro Valley we had an email from you late the night before confirming that the booking could not be honoured and to ring your reservation services line. Which we did twice hoping for an offer of alternative accommodation. Rather than wait on the line your employee (Jimena) confirmed he would ring us back with alternatives. He never did - nor did anybody else. We rang first thing in the morning having had nothing but...

"It could be a good place but desperately needs maintenance, especially plumbing ans electrics."

"Lovely little hotel in a characterful little village"

"Overall, this was good. But some comments: Advertised as Adults only. It wasn’t. That does not mean the children who were around were a problem - they were not. We suspect the hotel has been modernised. And reasonably well too. But nowhere in the bathroom to hang towels, no fridge, no tea/coffee facilities. But the staff were also very helpful (even though very little English was actually spoken despite being advertised). But we got through with their helpfulness. "