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Holiday Inn Tlaxcala, an IHG Hotel

3.5 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Tlaxcala, an IHG Hotel

Ziplining
Meeting facility
Exterior
Ziplining
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
The price is AED 260
AED 306 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Sofa bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Standard Room, 1 King Bed (Low Floor) | Room amenity

Standard Room, 1 King Bed (Low Floor)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Shower, free toiletries, hair dryer, bathrobes

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Room amenity

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Shower, free toiletries, hair dryer, bathrobes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Living area
City Express by Marriott Apizaco
Breakfast included
Free WiFi
Air conditioning
Gym
9.2 out of 10, Wonderful, (297)
The price is AED 194
AED 229 total
includes taxes & fees
1 Dec - 2 Dec
City Express by Marriott Apizaco

About the neighborhood

Map
Carretera Tlaxcala- Apizaco Km 10, Santa María Atlihuetzia, Yauhquemehcan, TLAX, 90459

What's nearby

  • Xicotencatl National Park - 4 min drive
  • Centro de Convenciones de Tlaxcala - 8 min drive
  • Basilica of Ocotlan - 9 min drive
  • Xicotencatl Theater - 10 min drive
  • Government Palace - 10 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Página 199 Café - ‬1 min drive
  • ‪Tacos Oscar - ‬3 min drive
  • ‪Pollos los Mismos - ‬18 min walk
  • ‪Restaurante Plato Fuerte - ‬5 min drive
  • ‪Las Ranas 4 - ‬5 min drive

About this property

Holiday Inn Tlaxcala, an IHG Hotel

Family-friendly hotel in the mountains
Consider a stay at Holiday Inn Tlaxcala, an IHG Hotel and take advantage of a free grocery shopping service, a shopping mall on site, and a garden. Treat yourself to a body treatment, a manicure/pedicure, or a body scrub at Spa ModelArt, the onsite spa. The on-site international cuisine restaurant, Mayana, offers breakfast, brunch, lunch, and dinner. Enjoy the gym, as well as activities like hiking/biking, ziplining, and ecotours. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and access to a nearby indoor pool
  • Supervised childcare (surcharge), a porter/bellhop, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 102 rooms have comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–12:30 PM: MXN 220-290 for adults and MXN 150-220 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Mayana
  • Aguamiel

Things to do

  • Access to nearby indoor pool
  • Children's pool
  • Ecotours
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Shopping mall
  • Steam room
  • Tennis
  • Ziplining

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business center
  • Conference center (3500 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Outdoor furniture

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 220 to 290 for adults, and MXN 150 to 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Tlaxcala
Holiday Inn Tlaxcala, An Ihg
Holiday Inn Tlaxcala an IHG Hotel
Holiday Inn Tlaxcala, an IHG Hotel Hotel
Holiday Inn Tlaxcala, an IHG Hotel Yauhquemehcan
Holiday Inn Tlaxcala, an IHG Hotel Hotel Yauhquemehcan

Frequently asked questions

Does Holiday Inn Tlaxcala, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Holiday Inn Tlaxcala, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Tlaxcala, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Tlaxcala, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Tlaxcala, an IHG Hotel?

Check-out is at 1:00 PM.

Where is Holiday Inn Tlaxcala, an IHG Hotel located?

Located on the riverwalk, this family-friendly hotel is within 6 mi (10 km) of Xicotencatl National Park, Basilica of Ocotlan, and Centro de Convenciones de Tlaxcala. Xicotencatl Theater and Art Museum of Tlaxcala are also within 9 mi (15 km).

Holiday Inn Tlaxcala, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 123 out of 152 reviews" "
Rating 8 - Good. 20 out of 152 reviews" "
Rating 6 - Okay. 4 out of 152 reviews" "
Rating 4 - Poor. 2 out of 152 reviews" "
Rating 2 - Terrible. 3 out of 152 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff’s friendly attitude , the customer service and amazing hotel conditions!
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Daisy, Fontana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very nice and quiet. Everyone is very friendly.
Stayed 1 night in May 2024

10/10 Excellent

Teresa, Corona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal was kindly and care to the us, Adriana in the restaurant was so nice always keeping us with hot coffee, the bedroom was so clean and nice I love the sheets and the white quilts on the beds, the view from my window was spectacular, the pool clean and warm all the time. Thank you so much for your service I enjoy a lot.
Stayed 4 nights in Apr 2024

2/10 Terrible

Sweet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was amazing until I came back home and realized THE CLEANING STAFF STOLE MY CLOTHES! The four days I stayed I never asked for cleaning service or anything but towels but to my surprise they still entered my room and took the liberty of taking my clothes counting on me not noticing because I had so much luggage what a disgrace everything was 10/10 but stealing my clothes degraded themselves to a 2/10 the staff should not be allowed in your room when you clearly stated you didn’t want them in there. Im never coming back and that’s a fact! Going to such an expensive hotel just to get robbed, what a joke!
Stayed 3 nights in Mar 2024

10/10 Excellent

ILIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Although the hotel is modern and clean, we were annoyed that key attractions, the suspension bridge over the waterfall, and the walking paths leading down to the river below the waterfall were closed after 3pm, the normal time for checking in.
Stayed 1 night in Feb 2024

10/10 Excellent

Tammy, Cary

Traveled with family
Liked: Cleanliness, property conditions & facilities
Food and serving staff are the best things this hotel has. Front office staff needs customer service training. They are never able to do anything without a manager and the manager is never at the property (so they say). Room I recently was in had dead insects in bathroom and near door.
Stayed 4 nights in Dec 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me fascinó la estancia, la cercanía a la naturaleza, la paz de los espacios exteriores, el Spa y la atención en general fue fenomenal!
Stayed 3 nights in Jan 2024

6/10 Okay

Tammy, Cary

Traveled with family
Disliked: Cleanliness
Breakfast buffet and serving staff are excellent !
Stayed 4 nights in Dec 2023

8/10 Good

Tammy, Cary

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I have stayed at this property before and most staff goes out of their way to accommodate and make our stay very pleasurable, especially the restaurant staff. The buffet is excellent. The front desk is probably the worst as customer service. My husband had work papers to scan and she was quite rude her name Salma. It seems that everything you ask them to do is painful and tiring and interfering with the conversations they have amongst themselves and the concierge, Other than that first impression, everyone else is outstanding!
Stayed 3 nights in Aug 2023

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and colonial property. Great food and friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Antonio, Anacortes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Arpan, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Arlo Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and view
Stayed 1 night in Sep 2022

10/10 Excellent

Arlo Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and stay
Stayed 1 night in Aug 2022

10/10 Excellent

RENE, ROMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Nice staff Lovely place
Stayed 1 night in Aug 2022

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is comfortable. I did not like that I paid for the stay with breakfast, only to discover that is a limited breakfast option. I would had prefer to be charged more, to the unpleasant surprise that you can not do what you want, neither eat what you want. I had a meeting and wanted to have breakfast and have my meeting to save time. But it was not possible, even if you want to pay more, you would have to pay full amount and lose paid breakfast money. I will not go back. But despite that detail, it is a nice stay.
Stayed 1 night in May 2022

10/10 Excellent

Fatima

Stayed 1 night in Nov 2024

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno el servicio en todos los aspectos
Stayed 2 nights in Nov 2024

10/10 Excellent

carlos Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y servicio
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
El Lugar está hermoso
Stayed 1 night in Oct 2024

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos Raymundo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2024

10/10 Excellent

Josue

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy bello!
Stayed 2 nights in Oct 2024