El Trompo Interactive Museum Tijuana - 6 min drive
San Ysidro Border Crossing - 8 min drive
Getting around
San Ysidro Transit Center Station - 9 min drive
San Diego Santa Fe Depot - 26 min drive
Tijuana Intl. Airport (TIJ) - 8 min drive
Restaurants
Agredanos Burguer - 7 min walk
Buffalo Wild Wings - 7 min walk
Starbucks - 1 min walk
Moma sushi + pizza - 7 min walk
Mr. Pampas Do brasil - 4 min walk
About this property
One Tijuana Otay
Eco-certified hotel near Alameda Otay
Consider a stay at One Tijuana Otay and take advantage of a free breakfast buffet, laundry facilities, and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking
A front-desk safe, a water dispenser, and luggage storage
An elevator, meeting rooms, and smoke-free premises
Guest reviews say great things about the helpful staff
Room features
All 120 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
Bathrooms with showers
Flat-screen TVs with digital channels
LED light bulbs, heating, and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free buffet breakfast available daily 6:00 AM–10:00 AM
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
Elevator
Front-desk safe
Water dispenser
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
More
At least 80% lighting from LEDs
Double-glazed windows
Smoke-free property
Vegetarian dining options
Water dispenser
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Heating
Bathroom
Private bathroom
Shower
Towels
Entertainment
Digital channels
Flat-screen TV
Food and drink
Free bottled water
More
Desk
Energy-saving switches
LED light bulbs
Phone
Safe
Water-efficient showers only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana
Frequently asked questions
Is One Tijuana Otay pet-friendly?
No, pets are not allowed at this property.
How much is parking at One Tijuana Otay?
Self parking is free at this property.
What time is check-in at One Tijuana Otay?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at One Tijuana Otay?
Check-out is at noon.
Where is One Tijuana Otay located?
Located in Mesa de Otay, this eco-certified hotel is within a 10-minute walk of Autonomous University of Baja California and Alameda Otay. U.S. Consulate General Tijuana and Caliente Casino are also within 15 minutes.
One Tijuana Otay Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 579 out of 1003 reviews" "
10 - Excellent
579
Rating 8 - Good. 213 out of 1003 reviews" "
8 - Good
213
Rating 6 - Okay. 99 out of 1003 reviews" "
6 - Okay
99
Rating 4 - Poor. 46 out of 1003 reviews" "
4 - Poor
46
Rating 2 - Terrible. 66 out of 1003 reviews" "
2 - Terrible
66
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Raymundo
Business traveler
29 January 2025
Liked: Cleanliness, amenities
Raymundo
Stayed 1 night in Jan 2025
2/10 Terrible
Vanessa
Traveled with family
27 January 2025
Disliked: Property conditions & facilities
Where to start… pillows smelled dirty, like sweat. When I asked the housekeeper to change them she said she would but that all of them smelled the same. The bedspread had an old blood stain, the bathroom shower leaked all over the tiny bathroom, there was mold and scum buildup in the shower and grout. Upon checkout I had to wait for the receptionist for over 10 minutes while one of the cooks helped me look for her, she wasn’t in the bathroom or the back office, she came waltzing in from somewhere outside the hotel. We were on the second floor and the noise was terrible, I could actually hear the person next door having a conversation with a family member on her phone! This hotel is dirty, ugly and much more basic than it seems on pictures. Also booking through Expedia cost me almost twice as much than if I would have made the reservation in pesos through the hotel website.
The property is walking distance lots of shopping stores. The hotel was dirty. Our bathroom wasn’t clean there was hairs in the shower. Room looked like it had not been swept in days.
Discrimination to be served when the disabled is traveling with service animals. Disabled public, You are not welcome at this “One Hotel” with your support.