Paseo del los Heroes #10902, Zona Rio, Tijuana, BC, 22320
What's nearby
CAS Visa USA - 8 min walk - 0.7 km
Plaza Rio Commercial Center - 14 min walk - 1.2 km
San Ysidro Border Crossing - 3 min drive - 3.8 km
Estadio Caliente - 4 min drive - 4.1 km
Las Americas Premium Outlets - 5 min drive - 5.0 km
Getting around
Beyer Blvd Trolley Station - 16 min drive
San Diego Santa Fe Depot - 20 min drive
Tijuana Intl. Airport (TIJ) - 11 min drive
Restaurants
Starbucks - 2 min walk
Villa Marina Restaurante - 2 min walk
La Casa del Mole - 2 min walk
Pockets Sports Bar - 4 min walk
Fonda la Finca - 5 min walk
About this property
Hotel Lucerna Tijuana
Luxury hotel near Las Americas Premium Outlets
At Hotel Lucerna Tijuana, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Take some time to relax at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with car rentals on site and 6 bars.
Additional perks include:
An outdoor pool
Free self parking
Buffet breakfast (surcharge), a 24-hour front desk, and an elevator
A banquet hall, luggage storage, and concierge services
Guest reviews say great things about the helpful staff
Room features
All 168 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like late night room service and free WiFi.
More conveniences in all rooms include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and tubs or showers
HDTVs with premium channels
Balconies or patios, daily housekeeping, and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 6 AM–noon: USD 28 for adults and USD 16 for children
2 restaurants
6 bars/lounges
24-hour room service
Things to do
Fitness center
Full-service spa
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
Banquet hall
Elevator
Front-desk safe
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services
Business services
24-hour business center
Computer station
Meeting rooms
Outdoors
Garden
Terrace
Vegetable garden
Spa
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
100% renewable energy
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Romance packages available
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Premium bedding
Bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Private bathroom
Towels
Entertainment
LCD TV
Premium channels
Satellite channels
Outdoor space
Balcony or patio
More
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe
Water-efficient showers only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately USD 28 for adults and USD 16 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Lucerna
Hotel Lucerna Tijuana
Lucerna Hotel
Lucerna Hotel Tijuana
Lucerna Tijuana Hotel
Tijuana Hotel Lucerna
Tijuana Lucerna
Lucerna Tijuana
Lucerna
Hotel Lucerna Tijuana Hotel
Hotel Lucerna Tijuana Tijuana
Hotel Lucerna Tijuana Hotel Tijuana
Frequently asked questions
Does Hotel Lucerna Tijuana have a pool?
Yes, this property has an outdoor pool.
Is Hotel Lucerna Tijuana pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Lucerna Tijuana?
Self parking is free at this property.
What time is check-in at Hotel Lucerna Tijuana?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Hotel Lucerna Tijuana?
Check-out is at noon.
Where is Hotel Lucerna Tijuana located?
Located in Zona Rio, this luxury hotel is within a 15-minute walk of Plaza Landmark Tijuana Shopping Center and CAS Visa USA. San Ysidro Border Crossing and Las Americas Premium Outlets are also within 3 mi (5 km).
Hotel Lucerna Tijuana Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I had a fantastic experience staying at this hotel! The staff was absolutely amazing, and Salvador stood out by going above and beyond to assist me. His exceptional customer service truly made my stay memorable – some of the best service I’ve ever received! The hotel itself was excellent, and I wholeheartedly recommend staying here. I’ll definitely be back!
The room was not clean. There was hair everywhere and dust and small particles all over the floor.
Marissa
Stayed 3 nights in Nov 2024
10/10 Excellent
Robin
2 December 2024
Robin
Stayed 1 night in Oct 2024
2/10 Terrible
Norma
Traveled with partner
2 December 2024
This hotel was absolutely a big mistake. Hotel books venues over the weekend and definitely was not able to get rest music didn’t stop until 3:30am. Also it took security over an hour to get a loud annoying guest out of the room next to mine!! Horrible experience.
The property is beautiful but the room is a disaster. The floor was super dirty and sticky. The bathroom looks oudated. The walls were paper thin. I was able to hear the people next door. They were super loud and I was unable to sleep the whole night. The bed was so uncomfortable. The beds made a lot of noise every time I would turn or laid on it.
Lucerna it’s a brand that would encounter if you travel in certain cities in northern Mexico. They have an excellent level of customer service and a system that rotates managers and key personal to export their values across the properties. This property is Tijuana best true option for staying. Conform with safety and includes a roof deck Reataurant with true to form sushi food and other adaptations to fresh sea food. Rooms nothing to write home about but was clean.