6/10 Okay
Sarah
5 January 2025
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is perfectly adequate and the staff are lovely and really try to help you.
The food was very average, variety of drinks available at the bar was terrible, entertainment was very hit and miss... Far too much sugar thrown at the kids in the afternoons.
Rooms do not get cleaned during the week (as far as I could tell), and you have to chase up for extra loo rolls, tissues etc.
Over all though, the facilities are very good, the staff are great and the location is amazing. Just don't expect gourmet food or high quality evening events.
Also, try not to have a 1st floor room with a view of the mountains and slopes as it is directly above the bar and entertainment - so very loud!
Sarah
Stayed 7 nights in Dec 2024