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"Room was huge and in the main in good condion. However noticeable it was one of the ones not yet updated. Bathroom was worn and old fashioned and needed a complete redo. Sofa bed when as a couch was faux leather and quite damaged. Upon complaining I was kindly offered 2 other rooms but athough these were modernised and newly updated in the end I stuck with original room due to the extra space, how bright it was and the amazing 8th floor view. Just threw a duvet over the sofa. Beds are extremely comfortable and all the items you need in a flat are provided. Staff go above and beyond to help you have a comfortable stay. Especially Michael who was extremely helpful. I would certainly stay again. "

"Good, clean, easy"

"As well seasoned travellers, this hotel stay has been a wonderful surprise. The staff are excellent and very friendly and helpful. The location is superior and the facilities outstanding. "

"Modern, very comfortable accommodation. Pleasant reception staff. Really handy location very close to railway station and city centre. Very nice breakfast room with a good choice of continental breakfast items, beautifully laid out. Only downside was very limited choice of cooked food - only sausages and (poorish) scrambled eggs."

"The hotel was wonderful, spacious, luxurious and very clean! It was in a great location near everything too!!"

"Very helpful and welcoming staff."

"Super friendly and warm welcome! Delicious breakfast (fresh squeezed orange juice) and delicious dinner! Felt very safe and close drive to everything in town. Thank you to the wonderful staff for your kindness and warm welcome! "

"Friendly staff, lovely breakfast, within walking distance of shops and sites."

"Amazing friendly and helpful staff that couldn't do more for us from the moment we walked in until we left!!"