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Hotel Puerto Carmen

3.0 star property
Hotel with a 24-hour front desk, near Pocillos Beach

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Photo gallery for Hotel Puerto Carmen

Outdoor pool, pool umbrellas, sun loungers
Apartment, 2 Bedrooms | Outdoor dining | Breakfast and dinner served, Regional cuisine
Reception
Exterior
Fridge, microwave, stovetop, coffee/tea maker

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Laundry
  • Kitchen

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Apartment, 2 Bedrooms

Fridge, microwave, stovetop, coffee/tea maker

Apartment, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Kitchenette
Refrigerator
TV
2 bedrooms
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, desk, WiFi, bed sheets

Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Kitchenette
Refrigerator
TV
Separate bedroom
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Avenida Juan Carlos I, 35, Puerto del Carmen, Tias, Lanzarote, 35510

What's nearby

  • Puerto del Carmen Beach - 13 min walk - 1.1 km
  • Playa Chica - 14 min walk - 1.2 km
  • Lanzarote Golf Resort - 3 min drive - 2.1 km
  • Pocillos Beach - 10 min drive - 3.7 km
  • Playa de Matagorda - 13 min drive - 7.6 km

Getting around

  • Lanzarote Airport (ACE) - 9 min drive

Restaurants

  • ‪Tropicana - ‬12 min walk
  • ‪Restaurante Fantástico - ‬13 min walk
  • ‪Burger King - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪La Cascada Puerto - ‬10 min walk

About this property

Hotel Puerto Carmen

Hotel near Puerto del Carmen Beach
You can look forward to a terrace, a garden, and a playground at Hotel Puerto Carmen. Treat yourself to hydrotherapy or other spa services. The on-site restaurant offers breakfast and dinner. In-room WiFi (surcharge) is available to all guests, along with an arcade/game room and laundry facilities.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), an outdoor tennis court, and tour/ticket assistance
  • Smoke-free premises, multilingual staff, and a 24-hour front desk
  • An elevator and a computer station
Room features
All 148 rooms have comforts such as laptop-compatible safes and separate sitting areas, in addition to perks like WiFi and separate dining areas.
Other amenities include:
  • Bathrooms with bathtubs and free toiletries
  • Furnished balconies or patios, separate sitting areas, and separate dining areas

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 7 per day)
  • Available in some public areas: WiFi (EUR 7 per day)

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–9:00 AM: EUR 9 for adults and EUR 4.5 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/game room
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Tennis

Family friendly

  • Arcade/game room
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator
  • Separate dining area
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hydrotherapy

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 4.5 for children
  • Fee for in-room wireless internet: EUR 7 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 7 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Puerto Carmen
Puerto Carmen Hotel
Hotel Puerto Carmen Tias
Hotel Puerto Carmen Tias
Hotel Puerto Carmen Hotel
Hotel Puerto Carmen Hotel Tias

Frequently asked questions

Does Hotel Puerto Carmen have a pool?

Yes, this property has an outdoor pool.

Is Hotel Puerto Carmen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Puerto Carmen?

There is free parking nearby.

What time is check-in at Hotel Puerto Carmen?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Puerto Carmen?

Check-out is at 11 AM.

Where is Hotel Puerto Carmen located?

Situated near the beach, this hotel is within a 15-minute walk of Timanfaya Sub and Puerto del Carmen Beach. Pocillos Beach is 1.9 mi (3 km) away.

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Hotel Puerto Carmen Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 16 out of 54 reviews
Rating 4 - Poor. 10 out of 54 reviews
Rating 2 - Terrible. 4 out of 54 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Dianne

Liked: Cleanliness, staff & service
Nice pool area
Clean apartment clean bedding and towels
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

6/10 Okay

Marie

Liked: Cleanliness
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveler

Disliked: Amenities
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
We zijn geplaatst aan de schaduwzijde; voor de zonzijde moesten we €13,- per nacht bijbetalen. Er was door jullie aangegeven dat er shampoo en doucheschuim zou zijn; dit was echter alleen voor de eerste dag. Prima was dat ze (bijna) elke dag het bed dekte, en het 2x p wk. verschoonde en 3x per week waren er schone handdoeken.
Stayed 11 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019

4/10 Poor

CHRISTINE

Disliked: Staff & service, property conditions & facilities, room comfort
Bonjour, l'accueil ne fut pas très agréable, la personne qui a fait notre enregistrement n'était pas sympathique et a récité les recommandations comme une poésie.
Stayed 2 nights in Dec 2019

6/10 Okay

Anónimo

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
El trato del personal excelente . El estado del hotel deja que desear, deberían arreglarlo un poco, sobre todo las habitaciones.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service
Not the best but for the price and star rating it’s not too bad. Good location
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
Lovely hotel as long as don’t have high expectations for what you are paying. Rooms are clean and good size all staff are very friendly and in great location supermarket literally over the road. Pool was cleaned daily and a nice area, hotel also provide evening entertainment great for a family holiday on a budget or girly trip.
Stayed 2 nights in May 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel
Nice hotel pleasant walk to beach and main strips
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
Very basic shower cold most nights room was next to busy road noisy
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Gd outdoor pool, plenty of sun loungers but some in poor condition. Rooms fair, well stocked in kitchen, suit basic needs.. beds quite hard in room and pull out sofa bed had broken slots, but managed wth it all th same..room cleaning frequent enuf..staff helpful.. reception dining area pleasant/ clean..
Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old
The hotel and everything in there is very tired, all the sun beds were too uncomfortable to lay on, the rooms are extremely dated and desperate for a refurbish, I suppose you get what you pay for.
Stayed 1 night in Oct 2018

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé Propre même si un peu vieillot Personnel très accueillant Parfait pour l’ironman
Stayed 2 nights in Jun 2018

6/10 Okay

Rosa Delia

Necesita reformas
Necesita una pequeña reforma
Stayed 2 nights in Apr 2018

6/10 Okay

Anne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

8/10 Good

Ian

Liked: Cleanliness, staff & service
Basic and dated apt hotel but totally acceptable, good location for old town/port but uphill on way back(taxi only €3.50). Cheap price so you get what you pay for. This was our second stay.

10/10 Excellent

Eamon, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, clean, convenient to shops and bars
Really enjoyed our stay. The pool is great with plenty of sun loungers. No problem getting a taxi as was booked by reception at no cost.
Stayed 14 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Pino

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Sólo me quedé una noche porque fui el fin de semana a Lanzarote. La limpieza muy bien. Los colchones muy incómodos,se te clavaban todos los muelles.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Ken, Scotland

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic
If you need a cheap bed for the night and are not going to spend any length of time there it will.meet your needs.If you need more than that avoid this hotel . It is cheap but you have to pay extra for the tv ,Wi-Fi, hairdryer, iron. The windows and doors don't fit properly so there is constant drafts. The apartment kitchens are very sparsely equipped you could make a cup of coffee and some beans on toast but not much more. The location and design of this aparthotel are good and it has the potential to be so much better. REMEMBER THAT YOU GET WHAT YOU PAY FOR.
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Rosa delfina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
la peor estancia en lanzarote
La habitación estaba limpia, el baño SUCIO Y SIN PAPEL HIGIENICO, NO TENIA NI SI QUIERA SOBRES DE GEL, PARA LA DUCHA Y LO UNICO QUE ME HAN DICHO ES QUE NO TENIAN SUMINISTROS Y QUE POR ELLO NO PODIAN REPONER. Eso es lo que puede ofrecer un hotel que cuesta 76€ la noche. Muy mal
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017