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Castletown Hotel

3.0 star property
Eco-certified hotel with a restaurant and a bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castletown Hotel

Exterior
Reception
Family Double Room, 1 Double Bed with Sofa bed | Egyptian cotton sheets, premium bedding, down comforters
Beach nearby, white sand
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Housekeeping
  • Pet friendly
The price is AED 294
AED 353 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, down comforters

Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
TV
Renovated in 2020
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed | Egyptian cotton sheets, premium bedding, down comforters

Family Double Room, 1 Double Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
TV
Renovated in 2020
Egyptian cotton linens
Down duvet
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room | Egyptian cotton sheets, premium bedding, down comforters

Classic Single Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Egyptian cotton linens
Down duvet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, down comforters

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
TV
Renovated in 2020
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room (1 Adult)

Egyptian cotton sheets, premium bedding, down comforters

Superior Double or Twin Room (1 Adult)

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
TV
Renovated in 2020
Blackout drapes/curtains
Premium bedding
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room Single Use (Single use)

Egyptian cotton sheets, premium bedding, down comforters

Classic Double Room Single Use (Single use)

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Egyptian cotton linens
Down duvet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, down comforters

Classic Twin Room, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Egyptian cotton linens
Down duvet
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Interior detail

Pentland

Breakfast included
Pet friendly
Free WiFi
Restaurant
8.0 out of 10, Very Good, (290)
The price is AED 312
AED 374 total
includes taxes & fees
30 Dec - 31 Dec
Pentland

About the neighborhood

Map
Main Street, Castletown, Thurso, Scotland, KW14 8TP

What's nearby

  • Dunnet Bay Beach - 14 min walk
  • Dunnet Bay Distillery - 5 min drive
  • Scrabster Ferry Terminal - 10 min drive
  • Dunnet Head Lighthouse - 12 min drive
  • Castle of Mey - 15 min drive

Getting around

  • Thurso Station - 9 min drive
  • Inverness (INV) - 153 min drive

Restaurants

  • ‪The Commercial - ‬7 min drive
  • ‪Top Joes - ‬7 min drive
  • ‪Y not bar + grill - ‬7 min drive
  • ‪Station Hotel Thurso - ‬7 min drive
  • ‪Robins - ‬7 min drive

About this property

Castletown Hotel

Eco-certified hotel in the historical district, refurbished in 2020
A terrace, an arcade/game room, and a library are just a few of the amenities provided at Castletown Hotel. The on-site restaurant, Main Restaurant, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, a front-desk safe, and coffee/tea in the lobby
  • Luggage storage, smoke-free premises, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with hair dryers
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Main Restaurant
  • Bar Lounge

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property - June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from January 1 2025 to January 12 2025 (dates subject to change).
The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castletown Hotel
Castletown Hotel Thurso
Castletown Thurso
Hotel Castletown
Castletown Hotel Hotel
Castletown Hotel Thurso
Castletown Hotel Hotel Thurso

Frequently asked questions

Is Castletown Hotel pet-friendly?

Yes, Castletown Hotel allows dogs (limit 2 total). There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Castletown Hotel?

Self parking is free at this property.

What time is check-in at Castletown Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Castletown Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Castletown Hotel located?

Situated near the airport, this eco-certified hotel is within a 10-minute walk of The Green and Castlehill Heritage Center. Dunnet Bay Beach is 0.7 mi (1.2 km) away.

Castletown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 199 out of 390 reviews" "
Rating 8 - Good. 127 out of 390 reviews" "
Rating 6 - Okay. 45 out of 390 reviews" "
Rating 4 - Poor. 12 out of 390 reviews" "
Rating 2 - Terrible. 7 out of 390 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ashton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, staff were very friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff. Very welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

STEVEN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean room. Food was excellent.
Stayed 1 night in Sep 2024

8/10 Good

Sheila

Stayed 1 night in Sep 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cannot fault this hotel. The location was convenient for the NC500, the room was clean and comfortable and everything was in good condition. The staff were welcoming and friendly. Both the food and the service in the restaurant were excellent. They were very dog friendly and the price for both the room and the food was surprisingly reasonable. Very impressed.
Stayed 2 nights in Sep 2024

10/10 Excellent

M

Stayed 3 nights in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff . Excellent food , very well presented and large portions
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Northern Scotland
Just the right place to stay. Central to Thurso, John o Grotes and Wick. Meals great. Staff great. Breakfast a bonus.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Just back from 5 night stay in Castletown Hotel which was comfortable with friendly efficient staff. Meals were nutritious & delicious! Only complaint would be over the weekend when breakfast not up to their usual standard …no bowls, fresh fruit not replenished & no orange juice. A poor show as weekday breakfasts were excellent!
Stayed 5 nights in Jul 2024

8/10 Good

William

Stayed 1 night in Jul 2024

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
Very convenient one night stay on our road trip of North Scotland and Orkney. Very pleasant welcome and stay. Food is excellent!
Stayed 1 night in Jul 2024

8/10 Good

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Property is in a great location, close to everything. Hotel is dated and super hot. But overall it met our needs and we had a good dinner at the restaurant on site.
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best full amazing breakfast in Scotland! Very friendly courteous staff. Nice and clean room and restaurant. Fast wifi. Quick check in and out.
Stayed 1 night in Jul 2024

2/10 Terrible

Matt

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not stay again
Rooms very dated, hot water only trickles in peak demand practically no pressure this is after you had a work out turning incredibly stiff hot and cold tap knobs. Locks on windows don’t work and are in a very poor condition. Had to sleep on top of the duvet over night because the spring mattress was so incredibly worn that we could feel every spring digging into our ribs. Ps. Be aware that their double rooms are only two single beds pushed together. Will not be coming back here again. Absolute rip off for the condition of the room.
Locks don’t work. In incredibly poor condition too
Hot water tap fully turned on to the maximum, not a lot of water pressure
Dated curtains
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, affordable, great location
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Friendly staff. Excellent food. Room could do with a full length mirror.
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

6/10 Okay

Sarath

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a 3 nights Friday night check out Monday, whatever you do DONT GET room 18. Upgraded to have a bit of a treat after driving for 12 hours, outside the room is smoking corner so as it’s warm we had the window open and unfortunately had smokers outside. They set the fire alarm off Friday night at 4 am, and were falling against the window Saturday around 2 am. Food is good £60 - £100 however the chef must have changed throughout as the food was fantastic Friday and Saturdays and then Sunday we thought we would have steak and for £25 quid each it was awful, cooked as asked but was quantity of meat of quality. Same with staffing there was a fantastic ginger girl who honestly could run the place. Knew every alternative drink and have great service nothing was to much and made up for the poor start. But when she was off, being served a steak and having no cutlery when we asked took 10 minutes and the same girl asked what our drink order was. Food had gone Cold and in the end we just wanted out Bedroom was serviced everyday which was great, but for the price the pillows were lumpy and the mattress was solid. A real shame because we have stayed in the other hotels in the group and this just doesn’t meet the standards. Superior room is not superior at all a slightly nicer chair is about it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Annemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Simon

located close to the NC500 route, stopped there for the night
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good,nice clean room with excellent shower.Food in evening restaurant and also breakfasts was superb with a wide choice.Very friendly helpful staff
Stayed 2 nights in Jun 2024