Located close to Ngapali Beach, Merciel Retreat & Resort provides free English breakfast, a free roundtrip airport shuttle, and a poolside bar. Indulge in a massage and a body treatment at the onsite spa. The on-site local and international cuisine restaurant, Dining, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also enjoy perks such as:
An outdoor pool with sun loungers
Free self parking
A front-desk safe, beach umbrellas, and a porter/bellhop
Tour/ticket assistance, luggage storage, and ATM/banking services
Room features
All guestrooms at Merciel Retreat & Resort boast comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
42-inch LCD TVs with cable channels
Daily housekeeping, desks, and phones
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free roundtrip airport shuttle from 6:30 AM - 7:00 PM
Food and drink
Free English breakfast available daily 6:30 AM–9:30 AM
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Restaurants on site
Dining
Things to do
Full-service spa
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
ATM/banking services
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Outdoors
Beach umbrellas
Beachfront location
Garden
Picnic area
Pool sun loungers
Terrace
Spa
Body treatments
Massages
Accessibility
This property does not have elevators
More
Beach towels
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/tub combination
Towels
Entertainment
42-inch LCD TV
Cable channels
Food and drink
Minibar
More
Desk
Phone
Safe
Slippers
Turndown service
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Property is also known as
Merciel Retreat Resort Zi Phyu Kone
Merciel Retreat Resort Thandwe
Merciel Retreat Resort
Merciel Retreat Thandwe
Merciel Retreat
Merciel Retreat & Resort Hotel
Merciel Retreat & Resort Thandwe
Merciel Retreat & Resort Hotel Thandwe
Frequently asked questions
Does Merciel Retreat & Resort have a pool?
Yes, this property has an outdoor pool.
Is Merciel Retreat & Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Merciel Retreat & Resort?
Self parking is free at this property.
What time is check-in at Merciel Retreat & Resort?
Check-in start time: 2 PM; Check-in end time: anytime.
What time is check-out at Merciel Retreat & Resort?
Check-out is at noon.
Does Merciel Retreat & Resort provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Merciel Retreat & Resort located?
This Thandwe hotel is on the beach, 2.1 mi (3.3 km) from Ngapali Golf Course, and within 9 mi (15 km) of Ngapali Beach and Standing Buddha.
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Merciel Retreat & Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 5 out of 13 reviews
10 - Excellent
5
Rating 8 - Good. 7 out of 13 reviews
8 - Good
7
Rating 6 - Okay. 1 out of 13 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 13 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 13 reviews
2 - Terrible
0
8.4/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveler
24 November 2019
Liked: Cleanliness, staff & service, room comfort
Situé à côté de l’aeroport Mais sans que cela soit gênant. Le personnel est charmant, le petit déjeuner très bien, mais l’hôtel a besoin d'être rafraîchi : piscine et forte odeur d’égout dans la sdbains.
hôtel en bord de mer, calme, personnel très gentil et serviable, plage propre
Verified traveler
Stayed 5 nights in Jan 2019
8/10 Good
Verified traveler
5 March 2019
Liked: Staff & service
Das Hotel ist gut aber diverse Kleinigkeiten sollten renoviert werden.Das Personal ist sehr freundlich und hilfsbereit.Die Massage im Spa kann ich empfehlen.Das Frühstück ist nicht sehr reichhaltig.
wonderful retreat for us! Simple and nice setup with accessible beach not directly infront of the resort but on the right. (do visit the small beach store operate by the family with daughter, yummy BBQ prawn squid + coconut!)
We got a wonderful surprise like the rest. Balloons and birthday cake was setup for us without notice! Simply lovely gesture!
Only gribe is the hot water system is not equipped for the bath tub. Only manage to fill 20% with hot water and waited for 1 hour for the heater to heat up. By then, the water in the tub is cold.
All 3 attempt to have a 50% filled tub is.......... ALL COLD !
And the in-house massage service... nothing to be fancy about.
Anyway, both restaurant just outside the resort are great! K2 especially, very consistent in their food quality!