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"can you send me a bill ? this I need to declare (internal purposes) "

"The rooms were not so quiet"

"First time in Germany. Loved my stay here "

"The hotel with the best location in Arnhem - within walking distance from anywhere. Parking is too expensive - so think of a better alternative. Breakfast was too basic for the hotel class."

"I traveled here back in 2023 and my stay at Haarhuis was quite lovely, albeit smaller rooms than I'm used to, but such is the European/Netherlands way (they all have smaller rooms.) I recently traveled back here (2024) for Qlimax (a music event) and since I had a great experience the last time, I figured I would book at Haarhuis again. Now, let me say that Haarhuis is a bit pricier, but that's to be expected as this carries itself as a luxury hotel and does a great job at such. The rooms are fantastic and well designed in an upscale luxury manner, the breakfast/restaurant is quaint and nice, the staff are beyond excellent, and the decor is just wonderful. What surprised me most is that I was BLOWN away with my recent room, which I did not think was possible. This time I arrived to get a room on the first floor (123) and was pleasantly surprised to see I not only had a roof deck with 2 pool lounge chairs, but I had a traditional SAUNA that could fit 2-4 people. It was a lovely surprise and worked excellent. Everytime I come here, they constantly out perform themselves. I can't say enough good things about Haarhuis, especially as it's a short walk across the street to Arnhem Centraal, so getting anywhere from the hotel is extremely easy. If you love sushi, Silk directly across the street is amazing as well, but just make sure you book reservation early on. Tot Ziens Haarhuis! See you next year!"

"Booked the hotel for a business trip. Had the worst night ever as since 4 in de morning the fire alarm kept going off every 20-60 minutes this lasted untill at least 8:00 this. After I check at the reception and the staff could not tell me when this would be fixed i decided to check out after one night instead of the planned 3. I understand unforeseen things like these can happen, but the fact that nobody of the hotel contacted me after my stay regarding any kind of compensation despite this being promised by staff , made me write this review. I had to make additional cost for a new stay , had to move different business meetings etc. overall this situation caused a lot of stress lack of sleep (what else you book a hotel for) and also had financially impacted my weekend. Poor customer service overall "

"See you again hopefully soon!"

"We think the hotel was OK, needs a bit of an update, faster lift, better beds, a spare pillow should be provided, bigger TV in the room/ too small for the room size. The wifi was very slow and not really suitable to try and use for business purpose in my experience. It is nicely situated and the staff were friendly, an update of the technology would improve it a lot. "

"good"