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Hotel Boutique Casa Isabella

4.0 star property
Adults-only inn with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Hotel Boutique Casa Isabella

Exterior
Outdoor pool
Garden
Flat-screen TV, iPod dock
Suite | Bathroom sink

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast included
  • Pool
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | Room amenity

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Private bathroom
Bathrobes
IPod dock
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area | Flat-screen TV, iPod dock

Suite

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Private bathroom
Bathrobes
IPod dock
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Living area | Flat-screen TV, iPod dock

Suite (Master)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
Bathrobes
IPod dock
Satellite channels
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Camino Real No. 2, Col. Las Mariposas, Tepoztlán, MOR, 62520

What's nearby

  • Jardín Xolatlaco - 6 min drive - 3.6 km
  • Artisan Market of Tepoztlán - 8 min drive - 5.9 km
  • El Suspiro Tepoztlan - 10 min drive - 8.6 km
  • Tepozteco Pyramid - 10 min drive - 6.7 km
  • Casa Chavela - 10 min drive - 9.2 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪Tepeztlan - ‬7 min drive
  • ‪La Cueva - ‬8 min drive
  • ‪Las Marionas - ‬6 min drive
  • ‪El Pan Nuestro - ‬6 min drive
  • ‪La Veladora Restaurant & Bar - ‬7 min drive

About this property

Hotel Boutique Casa Isabella

Upscale boutique inn near Tepozteco Pyramid
Take advantage of free full breakfast, a free manager's reception, and a terrace at Hotel Boutique Casa Isabella. Indulge in a manicure/pedicure, a body wrap, and a facial at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a library.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Concierge services, a front-desk safe, and luggage storage
Room features
All guestrooms at Hotel Boutique Casa Isabella include thoughtful touches such as pillow menus and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: MXN 600
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Late check-out fee: MXN 900
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Rollaway/extra beds are available for MXN 800.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 900 (subject to availability)
  • Rollaway bed fee: MXN 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Guests under 14 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Isabella Hotel Boutique Tepoztlan
Casa Isabella Hotel Boutique
Casa Isabella Boutique Tepoztlan
Casa Isabella Boutique
Casa Isabella Tepoztlan
Casa Isabella Hotel Boutique
Hotel Boutique Casa Isabella Inn
Hotel Boutique Casa Isabella Tepoztlán
Hotel Boutique Casa Isabella Inn Tepoztlán

Frequently asked questions

Does Hotel Boutique Casa Isabella have a pool?

Yes, this property has an outdoor pool.

Is Hotel Boutique Casa Isabella pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Boutique Casa Isabella?

Self parking is free at this property.

What time is check-in at Hotel Boutique Casa Isabella?

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of MXN 600 (subject to availability). Late check-in is available from 11:30 AM–6:30 PM.

What time is check-out at Hotel Boutique Casa Isabella?

Check-out is at 11:30 AM. Late check-out is available for MXN 900 (subject to availability).

Does Hotel Boutique Casa Isabella provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Boutique Casa Isabella located?

Situated in the historical district, this spa inn is 0.7 mi (1.1 km) from El Tepozteco National Park and within 3 mi (5 km) of Jardín Xolatlaco and Los Venaditos Waterfall. Artisan Market of Tepoztlán and Tepoztlán Museum Carlos Pellicer Collection are also within 6 mi (10 km).

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Hotel Boutique Casa Isabella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 78 out of 97 reviews
Rating 8 - Good. 15 out of 97 reviews
Rating 6 - Okay. 2 out of 97 reviews
Rating 4 - Poor. 0 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great 👍
Stayed 2 nights in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience!
An incredible and peaceful experience, it is one of the most beautiful hotels we have stayed. It is surrounded by nature, and a few minutes away from Tepoztlán so you are conveniently away from any city noise.
Stayed 1 night in Oct 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is superb, Jorge is a fantastic host. The property needs some maintenance but definitely does not interfere with the overall experience. I will definitely come back next year.
Stayed 2 nights in Dec 2023

10/10 Excellent

Arturo

Liked: Cleanliness
The place is nice, Jorge made it better. The property needs urgent maintenance. The jets in the jacuzzi don`t work properly, there are many spots in the pool that have to be fixed and also some of the furniture needs replacement. Having the restroom inside the room, without a door is not a good idea.
Stayed 2 nights in Oct 2022

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Lara María

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó si volvería
Stayed 1 night in Mar 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy hermoso y singular. Un ambiente muy cálido. El personal sumamente hospitalario. Perfecto para descansar y relajarte. Muy silencioso. Único punto es que está muy remoto, en medio de la nada.
Stayed 2 nights in Mar 2024

8/10 Good

Marco Antonio

Liked: Staff & service, property conditions & facilities
Hotel muy bonito, siento que le falta a las habitaciones, y un poco de limpieza, la entrada es un poco complicada, siento que esta hecho para solo el descanso, sin salir. Muy buena comida, y buen servicio
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose Raul

Stayed 1 night in Oct 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una propiedad situada en medio de los cerros con una vista maravillosa, las instalaciones magníficas, las habitaciones están perfectas para descansar, un lugar excepcional para relajarse y disfrutar La Paz y quietud
Stayed 1 night in Oct 2023

10/10 Excellent

Francisco José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Cristian Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar para relajarse y olvidarse del estrés, fue una grata sorpresa, ya que no sabíamos cómo era, pero sin dudar regresaremos y más días.
Stayed 1 night in Apr 2023

10/10 Excellent

José Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Mar 2023

6/10 Okay

Mayra

Liked: Cleanliness, staff & service
El hotel necesita mantenimiento urgente en las áreas comunes, la alberca deja mucho que desear, urge que arreglen el veneciano tanto en alberca como en jacuzzi, las sillas tejidas necesitan ser reparadas. El costo del hotel es de lujo y lo que se espera es un espacio impecable
Stayed 2 nights in Mar 2023

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la tranquilidad del lugar y la paz en todo momento Ojalá tuvieran servicio de alimentos después de las 9 de la noche
Stayed 2 nights in Feb 2023

6/10 Okay

Luis

Liked: Cleanliness, room comfort
Precio elevado
Precio elevado para el tipo de oferta y ubicación.
Stayed 2 nights in Dec 2022

8/10 Good

JESSICA PAOLA

Liked: Staff & service, property conditions & facilities, room comfort
Volvería a repetir la estancia 100%
El hotel está muy bonito y diferente, tiene como pasadizos que hacen te pierdas en un laberinto de arquitectura muy padre. Lo único que no me gusto es la habitación y la alberca, les hace falta mantenimiento. De ahí en fuera los restaurantes, la música y el concepto me encantaron. Definitivamente me volvería a quedar ahí.
Stayed 1 night in Mar 2022

10/10 Excellent

Gabriela

Stayed 3 nights in Feb 2022

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the property is beautiful and very confortable! The service is very attentive and courteous. I didn't like that it's far from downtown, it's about15-20 minutes driving.....
Stayed 3 nights in Mar 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem!
Stayed 1 night in Feb 2022

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Luis Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022