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Alilo by Muuk

3.0 star property
Hotel with free parking, near Artisan Market of Tepoztlán

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Photo gallery for Alilo by Muuk

Outdoor pool
In-room safe, blackout drapes, bed sheets
Poolside bar
View from property
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pet friendly
  • Pool
  • Breakfast available
The current price is AED 528
AED 632 total
includes taxes & fees
23 Feb - 24 Feb

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, bed sheets

Family Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Coffee/tea maker
In-room safe
  • Sleeps 5
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, bed sheets

Grand Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, blackout drapes, bed sheets

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, bed sheets

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Sitio Sagrado

  • Pool
  • Spa
  • Pet friendly
  • Parking included
7.2 out of 10, Good, (255)
The price is AED 586
AED 701 total
includes taxes & fees
24 Feb - 25 Feb
Sitio Sagrado

About the neighborhood

Map
Km 15, Carr Cuernavaca-Tepoztlán, Tepoztlán, MOR, 62300

What's nearby

  • Casa Chavela - 9 min walk
  • El Suspiro Tepoztlan - 16 min walk
  • Artisan Market of Tepoztlán - 4 min drive
  • Experiencia Tepoztlan Language School - 4 min drive
  • Tepozteco Pyramid - 6 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 88 min drive

Restaurants

  • ‪Tacos Luna - Tepoztlan - ‬4 min drive
  • ‪Antojitos Mágicos - ‬4 min drive
  • ‪El Corazon de Mexico - ‬4 min drive
  • ‪Los Colorines - ‬3 min drive
  • ‪Margarita Concept Garden - ‬5 min drive

About this property

Alilo by Muuk

Hotel near Artisan Market of Tepoztlán
Located close to Tepozteco Pyramid, Alilo by Muuk provides a poolside bar, a terrace, and a garden. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Free WiFi in public areas is available to all guests, along with laundry facilities and a bar.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and a vegetable garden
  • Meeting rooms, luggage storage, and a banquet hall
Room features
All guestrooms at Alilo by Muuk have comforts such as air conditioning, as well as amenities like safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Electric car charging station on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:30 AM–noon on weekdays and 8:30 AM–noon on weekends: MXN 350 for adults and MXN 300 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Private picnics
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Massage/treatment rooms

Accessibility

  • This property does not have elevators

More

  • 100% renewable energy
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Eco-friendly cleaning products used
  • Phone
  • Safe
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 750 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 1261.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 for adults and MXN 300 for children
  • Pet fee: MXN 750 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1261.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Meliar Hotel Boutique Tepoztlan
Meliar Boutique Tepoztlan
Meliar Boutique
Alilo by Muuk Hotel
Casa de los Artistas
Meliar Hotel Boutique
Alilo by Muuk Tepoztlán
Alilo by Muuk Hotel Tepoztlán

Frequently asked questions

Does Alilo by Muuk have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM–7:00 PM.

Is Alilo by Muuk pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 750 per pet, per night. Service animals are exempt from fees.

How much is parking at Alilo by Muuk?

Self parking is free at this property.

What time is check-in at Alilo by Muuk?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Alilo by Muuk?

Check-out is at noon.

Where is Alilo by Muuk located?

Situated in Tepoztlán, this hotel is 2 mi (3.2 km) from Artisan Market of Tepoztlán and 2.7 mi (4.4 km) from Tepozteco Pyramid.

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Alilo by Muuk Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 37 out of 76 reviews
Rating 8 - Good. 19 out of 76 reviews
Rating 6 - Okay. 12 out of 76 reviews
Rating 4 - Poor. 3 out of 76 reviews
Rating 2 - Terrible. 5 out of 76 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genial
Stayed 1 night in Oct 2024

6/10 Okay

Juan José

Liked: Cleanliness, staff & service
Ok but has the potential to be much better.
Stayed 2 nights in Aug 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m general the property was really good, personnel and the place makes me feel comfortable. I just want to notice about the entrance and surroundings that it was a little difficult and it was in bad conditions
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi in the rooms is fatal, you have to move to lobby area to get a good internet connection
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, but I have to upgrade my room. The room the hotel gave me first was tiny and with a tiny window. When I booked in Hotels.com, the hotels was described as “superior” which it didn’t have anything to be superior. The staff told me that was the lowest price room, and if I wanted better I have to pay, which I did. It was disappointing that the advertising was not accurate!
Stayed 2 nights in Sep 2024

8/10 Good

Jezer

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a bit hidden. The surroundings of it's location can trigger a sense of an unsafe location. There were a lot of maintenance / construction going by the pool and parking lot. In times it made us feel like w le were in a property under construction rather than a property ready for us to enjoy. The room description and photos said that a sofa bed was part of the room but it wasn't. They had to bring a bed to the room. We really enjoy the massages and temazcal services. We had a good time in the pool and the food services were good enough to meet our needs when we used it. Overall I feel like it was a bit of a roller coaster with all the ups and downs, with the things we were noticing and experiencing during our visit to this property. But I think we ended up enjoying it more than disliking it. We had a good time as a family here.
Stayed 2 nights in Dec 2024

8/10 Good

YARA AIMEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relación calidad precio muy mala
Stayed 2 nights in Feb 2025

6/10 Okay

German

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es bonito, aunque el mantenimiento de las instalaciones se nota descuidado, desde los azulejos de la alberca, la cancha de tenis que está inservible, y algunas áreas de los jardines. El personal fue cordial, pero parco, es decir, se limitaban a cumplir con su trabajo.
Stayed 2 nights in Feb 2025

8/10 Good

ANALIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bn
Stayed 1 night in Jan 2025

8/10 Good

Hector

Liked: Cleanliness, amenities
El horario del restaurante para desayunar decía desde las 7am sin embrago al llegar nos dijeron que abría hasta las 8:30 y nos quedamos sin desayunar por falta de tiempo
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis Humberto

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena
Stayed 1 night in Nov 2024

6/10 Okay

Oscar

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Un camino muy difcil , para llegar , una habitación chica y simple
Stayed 1 night in Aug 2024

4/10 Poor

Enrique

Disliked: Staff & service, amenities, property conditions & facilities
Muy limitada sus horarios de servicios Tanto en restaurante como alberca. El precio no compensa ni el servicio ni la calidad de instalaciones. Lo unico que rescato fue la atencion del mesero.
Stayed 1 night in Oct 2024

2/10 Terrible

MARIA EUGENIA

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Mauricio

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy cómodo y tranquilo.
Un lugar muy cómodo para descansar unos días en Tepoz. Ambiente muy familiar. El servicio del personal fue increíble, nos atendieron en todo momento, inclusive fuera de horarios. Es un lugar muy tranquilo y espacioso. Perfecto para descansar con la familia. Como sugerencia, os colchones de las camas podrían mejorar. Todo lo demás muy agradable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de todo el personal es excelente, la entrada si está un poco complicada, el maps / waze no marca correctamente el acceso, pero ya las instalaciones valen la pena.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito lugar
Desde que llegamos un trato Exelente
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 1 night in Aug 2024

10/10 Excellent

OSVALDO DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran lugar
Todo en general excelente, el estar un poco retirado del centro hace del lugar más apacible, que era lo que buscábamos con mi familia...
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento y amable. El lugar es hermoso y limpio. Las habitaciones son cómodas.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024