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"Excellent service "

"Pool location was great, temperature controlled water in the pool is the best. Good breakfast. Road works around the property making it far to reach from the port and local market."

"Our stay far exceeded expectations wrt service (butlers, restaurant and spa staff), food quality, restaurant and overall ambiance. We loved our 5 night stay in a Butler Valley Pool Villa, which was very relaxing. The afternoon rain storms were fantastic! We had several treatments at the spa and three private yoga classes, which were all excellent. The spa location and setting are sublime and fantastic! Raditya “Mr Sun” gave excellent private yoga classes down by the river. Unfortunately, we didn’t get the therapists’ names but they were great too. While we enjoyed our stay, and would definitely return, this property (or parts of it) isn’t for everyone. It’s located on a steep hillside in a jungle, which is great for ambiance and views, but it might not be the place for anyone that isn’t comfortable with steep slopes and narrow, steep uneven stairs. There are golf carts for access to the upper levels of the resort only. The spa and lower area is currently only available by steps, but a new funicular/elevator is expected to be operational soon.) It may not be suitable for people with limited mobility or small children. Butler suites are worth the splurge. The butler team uses WhatsApp messenger to keep track of guest requests across shifts. Very organized. They’ll arrange room service and anything that you may need. We were in excellent hands with Yupik, Angga, Wawan, Jaka and Dedy covering the shifts. The restaurant and housekeeping teams were all also very attentive. Thx"

"Staff were exceptional "

"The location was amazing, right on the ocean the staff were very nice and could not do enough for us, we had an issue with our bungalow and we were upgraded to a luxury private villa which was totally awesome… Thank you Nirwana ❤️"

"This was an experience. The ground were always impeccably kept. The views were mezmorizing. The quiet sublime. The staff was absolutely delightful. The room was exactly as pictured, a Bungalow style. Very spacious! A massage is a must! The driver recommendation was perfect. It rained a few times during my stay which mucked up the WiFi. The menu had a vari"

"An absolute must do for any animal lovers or families with kids! We had an amazing experience - African animals roaming around just outside your bedroom, safari tour, infinity pool, animal shows, breakfast with the lions and meerkats, friendly staff - what’s not to love! "

"We were impressed with the staff from the first greeting at reception through to our housekeepers and restaurant staff. The property is a little tired, however if you can see past that you will love it. The spa was terrific, I ended up going there almost every day of our stay. I would definitely recommend this one!"

"Perfect hidden location and very private. The staff was very enthusiastic and helpful."