Take advantage of a terrace, a garden, and dry cleaning/laundry services at Telford Madeley Court. The on-site restaurant, PRIORY RESTAURANT, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
You'll also enjoy perks such as:
Free self parking
Buffet breakfast (surcharge), a banquet hall, and free newspapers
Wedding services, a TV in the lobby, and smoke-free premises
Room features
All guestrooms at Telford Madeley Court offer thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi.
Other amenities include:
Bathrooms with shower/tub combinations and hair dryers
Plasma TVs with satellite channels
Wardrobes/closets, coffee/tea makers, and daily housekeeping
Languages
English
Property amenities
Restaurants on site
PRIORY RESTAURANT
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Renovations and closures
The property is closed between August 30 and December 31.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 13.95 for adults and GBP 7.95 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Mercure Telford
Hotel Telford
Madeley Court Hotel Telford
Mercure Madeley Court
Mercure Madeley Court Hotel
Mercure Madeley Court Hotel Telford
Mercure Madeley Court Telford
Mercure Telford Madeley Court
Mercure Telford Madeley Court Hotel
Telford Mercure
Telford Madeley Court Hotel
Telford Madeley Court Telford
Telford Madeley Court Hotel Telford
Mercure Telford Madeley Court Hotel
Frequently asked questions
Is Telford Madeley Court pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Telford Madeley Court?
Self parking is free at this property.
What time is check-in at Telford Madeley Court?
Check-in start time: 2 PM; Check-in end time: 12:30 AM. After-hours check-in is not available.
What time is check-out at Telford Madeley Court?
Check-out is at 11 AM.
Where is Telford Madeley Court located?
Situated on a lake, this hotel is within 1 mi (2 km) of Telford Snowboard and Ski Centre and Ironbridge Gorge. Ironbridge Open Air Museum of Steel Sculpture and Blists Hill are also within 2 mi (3 km).
Telford Madeley Court Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had a terrible stay at this hotel and had to leave a day early. The road way to the hotel is appalling and full of pot holes. On arrival at reception the receptionist was pleasant, we then got to our room, even before entering you were hit by the smell of damp and mould, we entered the room and straight away had to open windows because of the smell. We then had to kill numerous spiders and upon looking in the bathroom we were greeted by mould around the bath and on the light fitting, the tv didn’t have a remote so we couldn’t watch that. We approached reception and were told that because the hotel was full we couldn’t be moved. On speaking with several other residents they informed us of the same thing. Having had covid and being left with severe respiratory issues ( as well as having a young family) we had to use the room for the night which made us all feel unwell and our clothes stink of damp and mould. The following morning we checked out( this was due to the appalling state of the room). My respiratory problems have been made worse due to the damp and general uncleanliness of this room
Never ever stayed anywhere so bad
Location was perfect, staff very professional made us welcome
Steve
Stayed 1 night in Aug 2021
8/10 Good
florence, avalon beach
Traveled with partner
29 August 2021
Liked: Cleanliness
Nice castle,but bedroom didn t match photos.Expected to be on the castle not in the modern wing...
Buffet ok but not Amazing...
florence
Stayed 5 nights in Aug 2021
4/10 Poor
Justin
Traveled with family and small children
26 August 2021
Disliked: Cleanliness, staff & service
At first glance this is a beautiful setting and the initial impression of a modern interior sets high expectations. Those expectations were let down by the room & staff. Room: not cleaned properly (clothes from previous occupant not removed from cupboard; pill blister pack found under bed sheet) - we cannot be sure the room was cleaned to Covid standards; unsympathetic staff who need training in client services & record keeping. Will not recommend to others and will not visit again.
Great experience. Very friendly staff and covid safe. Only stayed one night as travelling on. Food was lovely and breakfast was hot and everything well cooked. Now we know it's there, very happy to stay again in the future.
Exteria facard of the building is lovely. The guest rooms need to have money spent on them. Could employ a better housekeeper who would ensure the rooms were cleaned properly.
Breakfast was okay but only just warm. Not much selection if you didn't want a full breakfast
I booked a Superior Double Room the photos at booking showed a High Ceiling Room, Grand Four Poster Bed Open Fire and Deluxe Bathroom, What you get is an Attic Room with the softest singular most uncomfortable poor quality double divan bed with badly fitted sheet, no bedside tables and a scruffy bathroom. Very disappointing and bad in fact shocking value for money. Don't get ripped off stay somewhere else!
Very tired hotel. We were located here as we were double booked in our chosen hotel. Grounds & outside very impressive, but once inside, rooms very dark and dusty, furniture very old, showers not working properly, water stained ceiling, thin towels, chipped bath. We made the most of our stay, but not recommended & will not be returning.
Where do we start. A very low three star rating. Dirty, ripped seats on chairs, food thrown down on table, service not knowing what was on menu, steak as tough as boots served with oven chips, fruit cocktail from a can for breakfast…just lazy cooking. We couldn’t wait to get away and would not recommend or stay again. The reception staff and bar were rushed off their feet, pleasant enough and changed our room on request as we had no shower. The Manor House was nice in parts and expected given its age but the hotel could do with some serious money spent on it. Not working £50 a night let alone £102!!!
Our family room was a reasonable size with ample space for the three of us. The staff on arrival were very nice and reasonable safety measures in place due to the current situation.
The room was poor the shower was held together with duct tape
Mould around the tiles
We came for a nights stay for a family gathering in the area
Thank goodness we only had to stay one night
The building is stunning from the outside however the room we were allocated was sub standard unclean and not maintained at all
I would not recommend this hotel and I certainly would never book again
My room was in the 'new' part of the building. The bed (kingsize) was two singles pushed together, these two singles were different heights and had completely different mattresses so I was effectively on a single bed. There was considerable mold in the bathroom and dirt in the wardrobe, one of the bathroom lights was broken and had a strobing effect. The room had clearly been amateurishly repainted without removing any fittings as everything had white paint splatter on it. The area is noisy at night due to youths riding dirt bikes round the field at the back of the hotel (this happened two nights out of three).
The staff were very pleasant and helpful but clearly run off their feet with the receptionist having to help serve breakfasts. The old hall is beautiful historic building.
Overall the hotel is 'ok' but not what I would expect for the price and the three star rating. Having stayed here before this has gone down hill fast since being sold by Mecure.