6/10 Okay
Louise
Traveled with family and small children
1 September 2024
Liked: Staff & service
Disliked: Cleanliness
Stunning location, easy to find, driving upto lodge looks beautiful! Arrived 10mins early at 14:50 and cleaner was still in lodge so went to Bistro for a drink, lovely warm welcome there and great service! Returned to lodge at 30mins later at 15:20, opened doors and floors were absolutely soaked so could not enter the property, had to stand outside for over 20mins before we could access the kitchen! Curtains were filthy, toilet brush dirty with wet tissue, underside of toilet seat had urine splashes, sofas covered in stains and dog hairs, no milk like stated in advert, broken bath plug, struggled to drain bath, which also meant the bath filled up during showers, toilet seat way too small for toilet so you end up sitting on the pan, buttons missing on double duvet, bad sealant all around the lodge, floor lifted in places, looks very scruffy, bathroom window would not open, only 2 pint glasses and wine and prosecco glasses to drink from, not ideal for a lodge for 4 people, Outside furniture had loads of cob webs and leaves on, could have been brushed over! The location and view were luxury, the lodge most certainly not! Very average! Welcome book was left under sink and hidden under things so didn’t find it until 2 days in! I would not stay again. If I wasn’t expecting luxury I probably wouldn’t have been so mad about everything above and probably wouldn’t have left this review!
Louise
Stayed 4 nights in Aug 2024