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"Check in was a bit complicated since no one around. I had to call the help line to activate a key card. I was receiving emails prior in German which I didn’t understand. The person on the phone spoke English so that was great. The apartment was fantastic! Very clean, new and had a full kitchen. The gym and party room was also very new. I would definitely go back there if I’m in Europe. I recommend it to my friends "

"Delightful and dedicated staff. Clean, bright, modern rooms. Absolutely wonderful included breakfast in dining room with picture windows looking onto the lake, giving the illusion of being on a cruise ship. Very nice effect."

"Excellent, helpful staff. Wonderful breakfast included. Modern, easy-to-use shower. & just across street from Franz Joseph's favorite pastry shop!"

"Great guest service "

"Awesome little hotel that is central to everything! "

"In love "

"Beautiful scenery of the lake and Halstatt. "

""Excellent Staff, peaceful beautiful scenic location" The staff at this hotel were truly exceptional. Their friendliness and helpfulness were outstanding. Upon our arrival, the internal road leading to the hotel was completely covered in snow. The staff went above and beyond their duties by assisting us in clearing the path, ensuring we could safely reach the hotel. Their hospitality was deeply appreciated. The dinner and breakfast was excellent. Note for Owner: While the staff were fantastic, ensuring a clear route to the hotel for guests arriving by car, especially during winter months will be helpful."

"Nice area just around the lake with a wonderful view and environment, the staff is so friendly and helpful and the room was well equipped and prepared, the only point is limited items on the restaurant for breakfast and lunch "