2/10 Terrible
Verified traveler
Traveled with group
27 June 2019
Liked: Cleanliness, staff & service
We booked 3 rooms from Expedia and took confirmation, but when we received to hotel at 23 o’clock , they said that no any rooms are available!!!
After some discussion with them and calling to hotel manager, they give us just two rooms. One without AC for two person and another with AC.
They said they informed this issue to Expedia by email after our reservation.
It’s unbelievable because Expedia sent us one message that is attached in below.
I don’t know this problem is from Expedia or Hotel.
We had confirmation and hotel didn’t accept it.
I hadn’t received any message or email from Expedia till now!!!!
Expedia.com. Hello Hassan Nemat. Your Expedia Booking: #7447591065899 Atlas Hotel Kichik Beshyogoch Str. 79, Tashkent, 100070 Check in: Jun 26, 2019 Check out: Jun 27, 2019 is confirmed! To check your booking, including change and cancellation options available online, please follow this link: https://e.xpda.co/SGGjt3XMgYLPZKY1OR4BtgMSsZm . Reply STOP to unsubscribe.
Verified traveler
Stayed 1 night in Jun 2019